FAQ Overview

Getting Started

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Create Your BeatKongs Account

GETTING STARTED

Create Your BeatKongs Account

Create an account to begin setting up your producer website.

Create an account to begin setting up your producer website. Follow the steps below and compare each screen with the current version of your BeatKongs producer dashboard.

Step-by-step instructions

1. Open the BeatKongs registration page

Visit the official BeatKongs website and choose the registration or sign-up option. Confirm that you are on the official BeatKongs domain before entering personal information.

Screenshot needed: BeatKongs registration page with Sign Up button

Screenshot to replace: BeatKongs registration page with Sign Up button. Replace the image URL with your actual BeatKongs screenshot before publishing.

2. Enter your account details

Complete the required name, email, password, and other fields shown on the registration form. Use an email address you can access because you may need it to verify your account and receive important notices.

Screenshot needed: Registration form with required fields visible

Screenshot to replace: Registration form with required fields visible. Replace the image URL with your actual BeatKongs screenshot before publishing.

3. Review the terms and submit

Review the linked terms and privacy information, then submit the form. If validation errors appear, correct the highlighted fields before submitting again.

4. Check your inbox

Look for the account confirmation message. Check Spam or Promotions if it is not in your inbox. Do not share confirmation links with anyone.

Screenshot needed: Example BeatKongs confirmation email with private information hidden

Screenshot to replace: Example BeatKongs confirmation email with private information hidden. Replace the image URL with your actual BeatKongs screenshot before publishing.

5. Sign in to your dashboard

Once your account is confirmed, sign in and open your producer dashboard. The next setup tasks are profile details, theme selection, beats, and payments.

Screenshot needed: Producer dashboard first-login view

Screenshot to replace: Producer dashboard first-login view. Replace the image URL with your actual BeatKongs screenshot before publishing.

Important: Use an email address you check regularly. BeatKongs account notices and customer-related communications may depend on it.

If something does not look right

Check that you are signed in to the correct producer account and that your plan includes the feature. Save any changes, refresh the relevant page, and compare it with the screenshots in this guide. If the problem continues, use the BeatKongs Help Center to submit a support ticket with the page name, the action you tried, the error message, and a screenshot. Never include passwords, API keys, or payment credentials.

2026-10-19 17:04
BeatKongs Support

Verify Your Email Address

GETTING STARTED

Verify Your Email Address

Verify your email to finish account setup and receive important account notifications.

Verify your email to finish account setup and receive important account notifications. Follow the steps below and compare each screen with the current version of your BeatKongs producer dashboard.

Step-by-step instructions

1. Locate the verification email

Open the inbox for the email address you used during registration. Search for a BeatKongs confirmation message, including Spam or Promotions folders.

Screenshot needed: Verification email in inbox with sensitive details obscured

Screenshot to replace: Verification email in inbox with sensitive details obscured. Replace the image URL with your actual BeatKongs screenshot before publishing.

2. Open the verification link

Use the confirmation button or link in the email. Open it only if you initiated the signup and the destination belongs to the official BeatKongs service.

Screenshot needed: Verification email showing confirmation action

Screenshot to replace: Verification email showing confirmation action. Replace the image URL with your actual BeatKongs screenshot before publishing.

3. Return to BeatKongs

After confirming, return to BeatKongs and sign in. If a confirmation notice appears, follow its instructions.

Screenshot needed: Successful verification screen or login page

Screenshot to replace: Successful verification screen or login page. Replace the image URL with your actual BeatKongs screenshot before publishing.

4. If the email does not arrive

Wait a few minutes, verify that your address was typed correctly, and use a resend option if the current screen provides one. If no resend option exists, contact support without sharing your password or verification token.

Important: Never forward verification links or share your password. Contact support if a confirmation message looks suspicious.

If something does not look right

Check that you are signed in to the correct producer account and that your plan includes the feature. Save any changes, refresh the relevant page, and compare it with the screenshots in this guide. If the problem continues, use the BeatKongs Help Center to submit a support ticket with the page name, the action you tried, the error message, and a screenshot. Never include passwords, API keys, or payment credentials.

2026-10-19 04:47
BeatKongs Support

Understanding Your Producer Dashboard

GETTING STARTED

Understanding Your Producer Dashboard

Learn what each dashboard area does and where to find the tools you will use most often.

Learn what each dashboard area does and where to find the tools you will use most often. Follow the steps below and compare each screen with the current version of your BeatKongs producer dashboard.

Step-by-step instructions

1. Open the dashboard

Sign in to your producer account. The dashboard is your starting point for managing your site, music, orders, and account.


Screenshot to add: Full producer dashboard with sidebar and main overview labeled


Screenshot to replace: Full producer dashboard with sidebar and main overview labeled. Replace the image URL with your actual BeatKongs screenshot before publishing.

2. Find website tools

Open Website to access Edit Website, Pages, Menus, Media Library, and Themes. Use Edit Website to launch Kong Builder.


Screenshot to add: Website sidebar submenu expanded


Screenshot to replace: Website sidebar submenu expanded. Replace the image URL with your actual BeatKongs screenshot before publishing.

3. Find music tools

Open Music to access Manage Beats, Add Beat, Licensing Contracts, Beat Sales, Beat Stats, and beat classification lists such as Genres, Tags, and Moods.


Screenshot to add: Music sidebar submenu expanded


Screenshot to replace: Music sidebar submenu expanded. Replace the image URL with your actual BeatKongs screenshot before publishing.

4. Find store and audience tools

Commerce includes Orders, Customers, Discounts, and Payment Methods. Depending on your plan, Newsletter, Feedback, Blog/Posts, and Merch may be available or locked.


Screenshot to add: Commerce sidebar submenu expanded


Screenshot to replace: Commerce sidebar submenu expanded. Replace the image URL with your actual BeatKongs screenshot before publishing.

5. Find account and site settings

Open Settings for Profile Settings, Account, Domain & SSL, Shipping & Tax, SEO, Emails, and Integrations. Some labels or access permissions can differ by plan.


Screenshot to add: Settings sidebar submenu expanded


Screenshot to replace: Settings sidebar submenu expanded. Replace the image URL with your actual BeatKongs screenshot before publishing.

6. Check your site

Use View Live Website to review the customer-facing site. Return to the dashboard to make changes and retest.


Screenshot to add: View Live Website link or button


Screenshot to replace: View Live Website link or button. Replace the image URL with your actual BeatKongs screenshot before publishing.

Important: If a menu item is locked, check your subscription features before assuming the dashboard is broken.

If something does not look right

Check that you are signed in to the correct producer account and that your plan includes the feature. Save any changes, refresh the relevant page, and compare it with the screenshots in this guide. If the problem continues, use the BeatKongs Help Center to submit a support ticket with the page name, the action you tried, the error message, and a screenshot. Never include passwords, API keys, or payment credentials.

2026-10-19 17:07
BeatKongs Support

Set Up Your Producer Profile

GETTING STARTED

Set Up Your Producer Profile

Complete the producer information that represents you across BeatKongs.

Complete the producer information that represents you across BeatKongs. Follow the steps below and compare each screen with the current version of your BeatKongs producer dashboard.

Step-by-step instructions

1. Open Profile Settings

From your producer dashboard, go to Settings → Profile Settings. This is different from editing website text inside Kong Builder.

Screenshot to add: Profile Settings page showing navigation and fields

Screenshot to replace: Profile Settings page showing navigation and fields. Replace the image URL with your actual BeatKongs screenshot before publishing.

2. Review your displayed information

Check the available profile fields for your producer name, account details, and public-facing information. Only edit fields that are present in your current version.

Screenshot to add: Profile fields with example values

Screenshot to replace: Profile fields with example values. Replace the image URL with your actual BeatKongs screenshot before publishing.

3. Add your profile image if offered

Upload an appropriate profile or avatar image using the page’s image control. Use a clear square image if the interface accepts it.

Screenshot to add: Profile image upload control

Screenshot to replace: Profile image upload control. Replace the image URL with your actual BeatKongs screenshot before publishing.

4. Save your changes

Use the page’s Save or Update action and wait for a confirmation. Do not navigate away while the save is in progress.

Screenshot to add: Save action and success confirmation

Screenshot to replace: Save action and success confirmation. Replace the image URL with your actual BeatKongs screenshot before publishing.

5. Check the result

Reopen Profile Settings to confirm your changes persisted. If your website uses a separate logo or hero image, edit those within the website or theme settings instead.

Important: Producer profile images and website logos may be managed in different places; verify where each image appears.

If something does not look right

Check that you are signed in to the correct producer account and that your plan includes the feature. Save any changes, refresh the relevant page, and compare it with the screenshots in this guide. If the problem continues, use the BeatKongs Help Center to submit a support ticket with the page name, the action you tried, the error message, and a screenshot. Never include passwords, API keys, or payment credentials.

2026-10-19 17:07
BeatKongs Support

Understanding Your Free Trial

GETTING STARTED

Understanding Your Free Trial

Understand how your trial period and subscription access work before you launch.

Understand how your trial period and subscription access work before you launch. Follow the steps below and compare each screen with the current version of your BeatKongs producer dashboard.

Step-by-step instructions

1. Locate your trial status

Sign in and check the dashboard welcome or account/subscription area for your current trial or plan information.

Screenshot to add: Dashboard trial remaining indicator

Screenshot to replace: Dashboard trial remaining indicator. Replace the image URL with your actual BeatKongs screenshot before publishing.

2. Review the trial duration

BeatKongs has planned a 14-day default trial. Check the actual trial end date shown in your account; the live display is authoritative for your subscription.

Screenshot to add: Account screen showing trial end date

Screenshot to replace: Account screen showing trial end date. Replace the image URL with your actual BeatKongs screenshot before publishing.

3. Check feature access

Different plans can enable or restrict features such as advanced beat statistics, blog, newsletter, feedback, products, custom domains, and beat limits.

Screenshot to add: Plan feature availability or locked feature overlay

Screenshot to replace: Plan feature availability or locked feature overlay. Replace the image URL with your actual BeatKongs screenshot before publishing.

4. Prepare before the trial ends

Upload and test your content, review plan pricing, and confirm how to activate a paid subscription from the Account or Change Plan area.

Screenshot to add: Change Plan or subscription screen

Screenshot to replace: Change Plan or subscription screen. Replace the image URL with your actual BeatKongs screenshot before publishing.

5. If your trial expires

Some dashboard features may become restricted. BeatKongs has planned a 30-day live-site grace period after non-payment, but check the current billing policy and account notice before relying on a specific deadline.

Important: Your actual account screen and published subscription terms take precedence over example dates in documentation.

If something does not look right

Check that you are signed in to the correct producer account and that your plan includes the feature. Save any changes, refresh the relevant page, and compare it with the screenshots in this guide. If the problem continues, use the BeatKongs Help Center to submit a support ticket with the page name, the action you tried, the error message, and a screenshot. Never include passwords, API keys, or payment credentials.

2026-10-19 17:07
BeatKongs Support

Choose Your Subscription Plan

GETTING STARTED

Choose Your Subscription Plan

Compare BeatKongs plans based on the tools and limits your music business needs.

Compare BeatKongs plans based on the tools and limits your music business needs. Follow the steps below and compare each screen with the current version of your BeatKongs producer dashboard.

Step-by-step instructions

1. Open your plan options

In the producer dashboard, open Settings → Account or the available Change Plan option.

Screenshot to add: Account page with Change Plan option

Screenshot to replace: Account page with Change Plan option. Replace the image URL with your actual BeatKongs screenshot before publishing.

2. Compare the available plans

Review each plan’s monthly price, beat upload limit, domain options, and enabled features. Prices and plan names can change, so rely on the current screen rather than an older screenshot.

Screenshot to add: Plan comparison screen with feature rows

Screenshot to replace: Plan comparison screen with feature rows. Replace the image URL with your actual BeatKongs screenshot before publishing.

3. Consider your website needs

If you only need a beat storefront, prioritize beat limits, licensing, and payment support. If you need advanced marketing, review newsletter, feedback, blog, merch, and advanced statistics entitlements.

Screenshot to add: Feature comparison highlighting website and marketing tools

Screenshot to replace: Feature comparison highlighting website and marketing tools. Replace the image URL with your actual BeatKongs screenshot before publishing.

4. Review renewal terms

Before confirming, check the billing interval, renewal amount, next charge date, and any trial conversion details displayed by the checkout.

Screenshot to add: Subscription confirmation and renewal details

Screenshot to replace: Subscription confirmation and renewal details. Replace the image URL with your actual BeatKongs screenshot before publishing.

5. Confirm and verify

Complete the on-screen steps, then return to Account to verify that your intended plan and renewal details are shown.

Screenshot to add: Active subscription status

Screenshot to replace: Active subscription status. Replace the image URL with your actual BeatKongs screenshot before publishing.

Important: Do not select a plan based only on the number of beats. Check the marketing and website features you need.

If something does not look right

Check that you are signed in to the correct producer account and that your plan includes the feature. Save any changes, refresh the relevant page, and compare it with the screenshots in this guide. If the problem continues, use the BeatKongs Help Center to submit a support ticket with the page name, the action you tried, the error message, and a screenshot. Never include passwords, API keys, or payment credentials.

2026-10-19 17:08
BeatKongs Support

Select Your First Website Theme

GETTING STARTED

Select Your First Website Theme

Pick a starting design that fits your producer brand and can be customized in Kong Builder.

Pick a starting design that fits your producer brand and can be customized in Kong Builder. Follow the steps below and compare each screen with the current version of your BeatKongs producer dashboard.

Step-by-step instructions

1. Open the Themes page

From the producer dashboard, select Website → Themes.

Screenshot to add: Website Themes page with theme gallery

Screenshot to replace: Website Themes page with theme gallery. Replace the image URL with your actual BeatKongs screenshot before publishing.

2. Preview available themes

Use the available preview or demo action to explore each design. Review its navigation, beat presentation, typography, and mobile layout before choosing.

Screenshot to add: Theme preview or demo window

Screenshot to replace: Theme preview or demo window. Replace the image URL with your actual BeatKongs screenshot before publishing.

3. Choose a theme for your brand

Select the theme whose overall layout is closest to the site you want. You can refine colors, images, text, and sections later in Kong Builder.

Screenshot to add: Theme card with selection control

Screenshot to replace: Theme card with selection control. Replace the image URL with your actual BeatKongs screenshot before publishing.

4. Confirm the active theme

Follow the on-screen apply or selection flow. If prompted about replacing content or settings, read the message carefully and back up existing work before proceeding.

Screenshot to add: Active theme confirmation

Screenshot to replace: Active theme confirmation. Replace the image URL with your actual BeatKongs screenshot before publishing.

5. Open your website

Use View Live Website and verify the theme displays correctly. If a demo navigation link behaves unexpectedly, report it rather than manually editing system paths.

Important: If you already customized a theme, back up your work before applying another theme.

If something does not look right

Check that you are signed in to the correct producer account and that your plan includes the feature. Save any changes, refresh the relevant page, and compare it with the screenshots in this guide. If the problem continues, use the BeatKongs Help Center to submit a support ticket with the page name, the action you tried, the error message, and a screenshot. Never include passwords, API keys, or payment credentials.

2026-10-20 01:14
BeatKongs Support

Open Kong Builder

GETTING STARTED

Open Kong Builder

Learn how to launch the visual website editor and identify its main controls.

Learn how to launch the visual website editor and identify its main controls. Follow the steps below and compare each screen with the current version of your BeatKongs producer dashboard.

Step-by-step instructions

1. Navigate to Edit Website

From the producer dashboard, choose Website → Edit Website.

Screenshot to add: Dashboard Website submenu with Edit Website highlighted

Screenshot to replace: Dashboard Website submenu with Edit Website highlighted. Replace the image URL with your actual BeatKongs screenshot before publishing.

2. Wait for the canvas to load

The Builder opens the editable page canvas. Give its design assets and website preview time to finish loading before making changes.

Screenshot to add: Kong Builder full interface screenshot

Screenshot to replace: Kong Builder full interface screenshot. Replace the image URL with your actual BeatKongs screenshot before publishing.

3. Identify the main work areas

The canvas shows the page; the toolbar and side panels provide sections, blocks, pages, and element settings. Select an element to see its available controls.

Screenshot to add: Builder screenshot with canvas, toolbar, and right panel labeled

Screenshot to replace: Builder screenshot with canvas, toolbar, and right panel labeled. Replace the image URL with your actual BeatKongs screenshot before publishing.

4. Try selecting an element

Click an existing heading, image, or button and review the settings without saving any unwanted changes.

Screenshot to add: Selected heading and right-side settings

Screenshot to replace: Selected heading and right-side settings. Replace the image URL with your actual BeatKongs screenshot before publishing.

5. Save and review

After a small intentional edit, save your work and check View Live Website. If the change is not visible, refresh and investigate caching before editing again.

Screenshot to add: Builder save control

Screenshot to replace: Builder save control. Replace the image URL with your actual BeatKongs screenshot before publishing.

Important: Start with a small, reversible change when learning the Builder.

If something does not look right

Check that you are signed in to the correct producer account and that your plan includes the feature. Save any changes, refresh the relevant page, and compare it with the screenshots in this guide. If the problem continues, use the BeatKongs Help Center to submit a support ticket with the page name, the action you tried, the error message, and a screenshot. Never include passwords, API keys, or payment credentials.

2026-10-19 17:08
BeatKongs Support

Customize Your First Website

GETTING STARTED

Customize Your First Website

Make your first branded design changes without disturbing working site components.

Make your first branded design changes without disturbing working site components. Follow the steps below and compare each screen with the current version of your BeatKongs producer dashboard.

Step-by-step instructions

1. Open the Builder

Navigate to Website → Edit Website and select the page you want to customize.

Screenshot to add: Builder opening on homepage

Screenshot to replace: Builder opening on homepage. Replace the image URL with your actual BeatKongs screenshot before publishing.

2. Update a heading and text

Select the heading or paragraph on the canvas. Use the available content or typography controls to edit the text and review its appearance.

Screenshot to add: Selected heading with text settings

Screenshot to replace: Selected heading with text settings. Replace the image URL with your actual BeatKongs screenshot before publishing.

3. Replace a visual

Select an image and use its image settings or media picker to choose your own approved artwork. Check cropping and mobile appearance.

Screenshot to add: Image settings and media selection

Screenshot to replace: Image settings and media selection. Replace the image URL with your actual BeatKongs screenshot before publishing.

Video demonstration (to be recorded)

Screenshot to add: YouTube demonstration placeholder: Customize a page in Kong Builder

Planned YouTube video: Customize a page in Kong Builder (2–3 minutes). Show: Open Builder, edit a heading, replace an image, check mobile, save and preview. Replace this preview image with the real BeatKongs YouTube embed once the video is ready.

4. Adjust brand colors

Use the relevant element style settings or global design controls to apply consistent colors. Avoid changing shared global settings until you understand which pages they affect.

Screenshot to add: Color settings in Builder right panel

Screenshot to replace: Color settings in Builder right panel. Replace the image URL with your actual BeatKongs screenshot before publishing.

5. Check navigation and footer

Review your header and footer using their global settings and menu controls. Confirm that links point to the correct pages.

Screenshot to add: Global navigation and footer settings

Screenshot to replace: Global navigation and footer settings. Replace the image URL with your actual BeatKongs screenshot before publishing.

6. Review responsive views

Switch among desktop, tablet, and mobile previews. Fix overflowing text, crowded sections, or oversized images before publishing.

Screenshot to add: Device preview controls

Screenshot to replace: Device preview controls. Replace the image URL with your actual BeatKongs screenshot before publishing.

7. Save and verify

Save your changes, open View Live Website, and test the page as a visitor.

Screenshot to add: Save control and live website view

Screenshot to replace: Save control and live website view. Replace the image URL with your actual BeatKongs screenshot before publishing.

Important: Save and inspect one section at a time to avoid accidentally changing global elements.

If something does not look right

Check that you are signed in to the correct producer account and that your plan includes the feature. Save any changes, refresh the relevant page, and compare it with the screenshots in this guide. If the problem continues, use the BeatKongs Help Center to submit a support ticket with the page name, the action you tried, the error message, and a screenshot. Never include passwords, API keys, or payment credentials.

2026-10-19 17:08
BeatKongs Support

Upload Your First Beat

GETTING STARTED

Upload Your First Beat

Add your first beat and configure the information customers need to browse and license it.

Add your first beat and configure the information customers need to browse and license it. Follow the steps below and compare each screen with the current version of your BeatKongs producer dashboard.

Step-by-step instructions

1. Open Add Beat

From the dashboard choose Music → Add Beat.

Screenshot to add: Music menu with Add Beat highlighted

Screenshot to replace: Music menu with Add Beat highlighted. Replace the image URL with your actual BeatKongs screenshot before publishing.

2. Complete the Details tab

Enter the beat title and available descriptive fields. Select or create the appropriate genre, mood, tags, and BPM values where those fields appear.

Screenshot to add: Add Beat Details tab with labeled fields

Screenshot to replace: Add Beat Details tab with labeled fields. Replace the image URL with your actual BeatKongs screenshot before publishing.

3. Add files in the Media tab

Upload the required beat artwork and audio or delivery files using the Media tab controls. Check accepted formats and file-size limits shown in the interface.

Screenshot to add: Add Beat Media tab and upload controls

Screenshot to replace: Add Beat Media tab and upload controls. Replace the image URL with your actual BeatKongs screenshot before publishing.

Video demonstration (to be recorded)

Screenshot to add: YouTube demonstration placeholder: Upload your first beat

Planned YouTube video: Upload your first beat (3–4 minutes). Show: Add Beat, complete Details and Media, configure licenses, save and view the beat. Replace this preview image with the real BeatKongs YouTube embed once the video is ready.

4. Choose Free or Paid licensing

In the Licenses tab, select the intended beat type. Free beats use a Free Beat license; paid beats can offer Basic, Premium, Unlimited, and Exclusive licenses.

Screenshot to add: Free versus Paid Licenses tab comparison

Screenshot to replace: Free versus Paid Licenses tab comparison. Replace the image URL with your actual BeatKongs screenshot before publishing.

5. Review price and delivery settings

For every enabled paid license, review its price, contract template, and delivery file. Ensure each file is the correct version for that license.

Screenshot to add: Paid license rows with price, template, and delivery fields

Screenshot to replace: Paid license rows with price, template, and delivery fields. Replace the image URL with your actual BeatKongs screenshot before publishing.

6. Review SEO and advanced options

Open SEO, Advanced, and Custom Fields as needed. You can return to optional settings after the core beat information is complete.

Screenshot to add: SEO and Advanced tab locations

Screenshot to replace: SEO and Advanced tab locations. Replace the image URL with your actual BeatKongs screenshot before publishing.

7. Save and confirm

Save the beat and check Music → Manage Beats. A saved beat counts toward your plan’s beat limit; incomplete unsaved drafts do not.

Screenshot to add: Manage Beats list showing newly saved beat

Screenshot to replace: Manage Beats list showing newly saved beat. Replace the image URL with your actual BeatKongs screenshot before publishing.

8. Test the customer experience

Open your live site, find the beat in the Beat Browser, and check that playback and license selection behave correctly.

Screenshot to add: Live Beat Browser with uploaded beat

Screenshot to replace: Live Beat Browser with uploaded beat. Replace the image URL with your actual BeatKongs screenshot before publishing.

Important: A beat counts toward your plan limit once saved; deleting a beat frees a slot.

If something does not look right

Check that you are signed in to the correct producer account and that your plan includes the feature. Save any changes, refresh the relevant page, and compare it with the screenshots in this guide. If the problem continues, use the BeatKongs Help Center to submit a support ticket with the page name, the action you tried, the error message, and a screenshot. Never include passwords, API keys, or payment credentials.

2026-10-19 17:08
BeatKongs Support

Set Up Your Beat Licenses

GETTING STARTED

Set Up Your Beat Licenses

Review the five license types and configure how your first beat can be downloaded or purchased.

Review the five license types and configure how your first beat can be downloaded or purchased. Follow the steps below and compare each screen with the current version of your BeatKongs producer dashboard.

Step-by-step instructions

1. Open contract templates

Navigate to Music → Licensing Contracts to review the available Free Beat, Basic, Premium, Unlimited, and Exclusive contract templates.

Screenshot to add: Licensing Contracts list

Screenshot to replace: Licensing Contracts list. Replace the image URL with your actual BeatKongs screenshot before publishing.

2. Understand each license

Free is for a free download; Basic, Premium, and Unlimited are paid tiers with terms defined by their templates; Exclusive is a distinct sale type that can lock out further availability. Do not assume the same rights apply to every producer.

Screenshot to add: Five license types displayed together

Screenshot to replace: Five license types displayed together. Replace the image URL with your actual BeatKongs screenshot before publishing.

3. Open your beat’s Licenses tab

Go to Music → Manage Beats, edit the desired beat, and open Licenses.

Screenshot to add: Beat edit Licenses tab

Screenshot to replace: Beat edit Licenses tab. Replace the image URL with your actual BeatKongs screenshot before publishing.

Video demonstration (to be recorded)

Screenshot to add: YouTube demonstration placeholder: Configure beat licenses

Planned YouTube video: Configure beat licenses (2–3 minutes). Show: Review templates, set prices and files, save and check the license modal. Replace this preview image with the real BeatKongs YouTube embed once the video is ready.

4. Enable only the licenses you offer

Review each license row’s availability toggle, price, contract template, and delivery file. Configure each one intentionally.

Screenshot to add: Enabled paid license rows

Screenshot to replace: Enabled paid license rows. Replace the image URL with your actual BeatKongs screenshot before publishing.

5. Verify contract text

Read the producer-specific contract template before accepting purchases. Reset to Default is available if you need the baseline version, but avoid resetting customized text without a backup.

Screenshot to add: Contract template editor

Screenshot to replace: Contract template editor. Replace the image URL with your actual BeatKongs screenshot before publishing.

6. Save and test

Save the beat, then visit its customer-facing license modal to confirm the available options and prices match your settings.

Screenshot to add: Live license selection modal

Screenshot to replace: Live license selection modal. Replace the image URL with your actual BeatKongs screenshot before publishing.

Important: Contract language controls the rights granted to buyers. Review the terms carefully before enabling a license.

If something does not look right

Check that you are signed in to the correct producer account and that your plan includes the feature. Save any changes, refresh the relevant page, and compare it with the screenshots in this guide. If the problem continues, use the BeatKongs Help Center to submit a support ticket with the page name, the action you tried, the error message, and a screenshot. Never include passwords, API keys, or payment credentials.

2026-10-19 17:08
BeatKongs Support

Connect Stripe or PayPal

GETTING STARTED

Connect Stripe or PayPal

Set up payment methods so buyers can pay your producer storefront directly.

Set up payment methods so buyers can pay your producer storefront directly. Follow the steps below and compare each screen with the current version of your BeatKongs producer dashboard.

Step-by-step instructions

1. Open Payment Methods

Navigate to Commerce → Payment Methods in your producer dashboard.

Screenshot to add: Payment Methods page with Stripe and PayPal connection tiles

Screenshot to replace: Payment Methods page with Stripe and PayPal connection tiles. Replace the image URL with your actual BeatKongs screenshot before publishing.

2. Choose a provider

Select Stripe, PayPal, or both, depending on which payment methods you want buyers to use. The available options are controlled by your connected accounts.

Screenshot to add: Stripe and PayPal tiles

Screenshot to replace: Stripe and PayPal tiles. Replace the image URL with your actual BeatKongs screenshot before publishing.

3. Complete the provider connection

Use the Connect action and follow the provider’s secure authorization screens. Review account details carefully. Never paste secret API keys into support tickets.

Screenshot to add: Payment provider connection or authorization screen

Screenshot to replace: Payment provider connection or authorization screen. Replace the image URL with your actual BeatKongs screenshot before publishing.

Video demonstration (to be recorded)

Screenshot to add: YouTube demonstration placeholder: Connect Stripe or PayPal

Planned YouTube video: Connect Stripe or PayPal (2–3 minutes). Show: Open Payment Methods, connect a provider, confirm connected status and checkout options. Replace this preview image with the real BeatKongs YouTube embed once the video is ready.

4. Return and verify status

After authorization, return to BeatKongs and check that the intended provider shows as connected. Repeat for the other provider if desired.

Screenshot to add: Connected payment method status

Screenshot to replace: Connected payment method status. Replace the image URL with your actual BeatKongs screenshot before publishing.

5. Test your storefront checkout

Open a paid beat on your live website, select a license, and check the payment options shown at checkout. When both providers are connected, the buyer should be able to choose.

Screenshot to add: Customer checkout showing connected payment options

Screenshot to replace: Customer checkout showing connected payment options. Replace the image URL with your actual BeatKongs screenshot before publishing.

6. If no provider is connected

BeatKongs is designed to prevent publishing paid beats without a connected payment provider. If the interface behaves differently, verify the current deployment before publishing paid content.

Important: Storefront payments go to your connected producer payment account, not to your BeatKongs subscription billing.

If something does not look right

Check that you are signed in to the correct producer account and that your plan includes the feature. Save any changes, refresh the relevant page, and compare it with the screenshots in this guide. If the problem continues, use the BeatKongs Help Center to submit a support ticket with the page name, the action you tried, the error message, and a screenshot. Never include passwords, API keys, or payment credentials.

2026-10-19 17:08
BeatKongs Support

Preview Your Website

GETTING STARTED

Preview Your Website

Inspect your producer website as a visitor before sharing it publicly.

Inspect your producer website as a visitor before sharing it publicly. Follow the steps below and compare each screen with the current version of your BeatKongs producer dashboard.

Step-by-step instructions

1. Open your live website

Use View Live Website from the producer dashboard. Open it in a separate tab so you can return to the dashboard easily.

Screenshot to add: View Live Website control

Screenshot to replace: View Live Website control. Replace the image URL with your actual BeatKongs screenshot before publishing.

2. Review the homepage

Check that your title, images, colors, navigation, and important sections load correctly.

Screenshot to add: Live homepage desktop screenshot

Screenshot to replace: Live homepage desktop screenshot. Replace the image URL with your actual BeatKongs screenshot before publishing.

3. Check mobile presentation

Use a phone or browser responsive preview to test smaller widths. Look for clipped menus, oversized images, and buttons that cannot be tapped.

Screenshot to add: Mobile homepage and menu screenshot

Screenshot to replace: Mobile homepage and menu screenshot. Replace the image URL with your actual BeatKongs screenshot before publishing.

4. Test beat browsing

Open the Beat Browser, search or filter, play a beat, and inspect the license modal.

Screenshot to add: Beat Browser playback and license modal

Screenshot to replace: Beat Browser playback and license modal. Replace the image URL with your actual BeatKongs screenshot before publishing.

5. Check checkout readiness

If selling paid beats, verify that your payment methods are connected and checkout can be tested safely. Avoid placing unintended live charges.

Screenshot to add: Checkout payment method screen

Screenshot to replace: Checkout payment method screen. Replace the image URL with your actual BeatKongs screenshot before publishing.

6. Confirm your changes

If something is wrong, return to the relevant dashboard tool, make one correction at a time, save, and refresh the live page.

Screenshot to add: Live website with completed checklist

Screenshot to replace: Live website with completed checklist. Replace the image URL with your actual BeatKongs screenshot before publishing.

Important: A successful page load is not enough—test the navigation, beat player, license modal, and checkout path.

If something does not look right

Check that you are signed in to the correct producer account and that your plan includes the feature. Save any changes, refresh the relevant page, and compare it with the screenshots in this guide. If the problem continues, use the BeatKongs Help Center to submit a support ticket with the page name, the action you tried, the error message, and a screenshot. Never include passwords, API keys, or payment credentials.

2026-10-19 17:09
BeatKongs Support

Launch Your Producer Website

GETTING STARTED

Launch Your Producer Website

Use a final readiness check before sharing your BeatKongs website with fans and customers.

Use a final readiness check before sharing your BeatKongs website with fans and customers. Follow the steps below and compare each screen with the current version of your BeatKongs producer dashboard.

Step-by-step instructions

1. Finish the essentials

Confirm your producer profile, website theme, homepage, and navigation are complete. Remove demo text and broken placeholder images.

Screenshot to add: Completed producer homepage

Screenshot to replace: Completed producer homepage. Replace the image URL with your actual BeatKongs screenshot before publishing.

2. Review your beat catalog

Check that each published beat has artwork, playable audio, accurate details, and the intended licenses.

Screenshot to add: Manage Beats and live Beat Browser side by side

Screenshot to replace: Manage Beats and live Beat Browser side by side. Replace the image URL with your actual BeatKongs screenshot before publishing.

3. Confirm payment readiness

If you offer paid beats, verify Stripe and/or PayPal connections and inspect the customer checkout experience.

Screenshot to add: Connected payment status and checkout

Screenshot to replace: Connected payment status and checkout. Replace the image URL with your actual BeatKongs screenshot before publishing.

4. Review the domain

Confirm your BeatKongs subdomain works. If your plan includes a custom domain, review Domain & SSL and verify the domain and certificate are active before promoting it.

Screenshot to add: Domain & SSL settings

Screenshot to replace: Domain & SSL settings. Replace the image URL with your actual BeatKongs screenshot before publishing.

5. Test from a visitor perspective

Open the website in a private browser session and on mobile. Test menu links, search, beat playback, license selection, and forms.

Screenshot to add: Visitor QA checklist and mobile site

Screenshot to replace: Visitor QA checklist and mobile site. Replace the image URL with your actual BeatKongs screenshot before publishing.

6. Share your website

Once everything is working, use your public website URL in your social profiles, email signature, and promotional materials.

Screenshot to add: Public website URL and social share example

Screenshot to replace: Public website URL and social share example. Replace the image URL with your actual BeatKongs screenshot before publishing.

Important: Do not advertise the site until customer-facing purchasing and delivery have been tested.

If something does not look right

Check that you are signed in to the correct producer account and that your plan includes the feature. Save any changes, refresh the relevant page, and compare it with the screenshots in this guide. If the problem continues, use the BeatKongs Help Center to submit a support ticket with the page name, the action you tried, the error message, and a screenshot. Never include passwords, API keys, or payment credentials.

2026-10-19 17:09
BeatKongs Support

Your BeatKongs Launch Checklist

GETTING STARTED

Your BeatKongs Launch Checklist

A practical final checklist to make sure your site is ready for real visitors.

A practical final checklist to make sure your site is ready for real visitors. Follow the steps below and compare each screen with the current version of your BeatKongs producer dashboard.

Step-by-step instructions

1. Account and branding

Confirm your email is verified, your producer profile is complete, and your homepage clearly communicates your brand.

Screenshot to add: Profile and homepage comparison

Screenshot to replace: Profile and homepage comparison. Replace the image URL with your actual BeatKongs screenshot before publishing.

2. Website content

Check every menu link, homepage section, footer link, image, mobile layout, and contact method. Remove unfinished content.

Screenshot to add: Homepage with navigation and footer

Screenshot to replace: Homepage with navigation and footer. Replace the image URL with your actual BeatKongs screenshot before publishing.

3. Music catalog

Confirm each beat has the right title, artwork, audio, genre, BPM, license availability, and delivery files.

Screenshot to add: Manage Beats checklist screenshot

Screenshot to replace: Manage Beats checklist screenshot. Replace the image URL with your actual BeatKongs screenshot before publishing.

4. Sales and fulfillment

Verify connected payment methods, checkout, order confirmations, beat delivery, and contract PDFs using approved testing methods.

Screenshot to add: Payment Methods and test checkout

Screenshot to replace: Payment Methods and test checkout. Replace the image URL with your actual BeatKongs screenshot before publishing.

5. Domains and discoverability

Confirm your public domain, SSL, page titles, descriptions, and social-sharing information are correct.

Screenshot to add: Domain & SSL and SEO settings

Screenshot to replace: Domain & SSL and SEO settings. Replace the image URL with your actual BeatKongs screenshot before publishing.

6. Final visitor test

Test desktop and mobile as a visitor. Keep notes of issues, fix them in the dashboard, and repeat the test before sharing the site.

Screenshot to add: Desktop and mobile final QA views

Screenshot to replace: Desktop and mobile final QA views. Replace the image URL with your actual BeatKongs screenshot before publishing.

Important: Keep the checklist available and repeat it after major theme, payment, or domain changes.

If something does not look right

Check that you are signed in to the correct producer account and that your plan includes the feature. Save any changes, refresh the relevant page, and compare it with the screenshots in this guide. If the problem continues, use the BeatKongs Help Center to submit a support ticket with the page name, the action you tried, the error message, and a screenshot. Never include passwords, API keys, or payment credentials.

2026-10-19 17:09
BeatKongs Support

Website and Kong Builder

Go to category

Introduction to Kong Builder

WEBSITE & KONG BUILDER

Introduction to Kong Builder

Learn how kong builder works in the BeatKongs website editor.

Learn how kong builder works in the BeatKongs website editor. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open Website → Edit Website in your producer dashboard.

    SCREENSHOT TO ADD: Screenshot needed: Full Kong Builder canvas with all main toolbars visible

    Screenshot to capture: Full Kong Builder canvas with all main toolbars visible.
  2. Step 2. Identify the page canvas, the toolbars, and the settings panel.
  3. Step 3. Select a visible heading or image and observe how its editing controls change.

    SCREENSHOT TO ADD: Screenshot needed: A selected element with its contextual settings panel open

    Screenshot to capture: A selected element with its contextual settings panel open.
  4. Step 4. Make a small test change, save it, then verify it on the live website.

SCREENSHOT TO ADD: YouTube demo thumbnail needed: Introduction to Kong Builder

YouTube demo to record (2–4 minutes): Introduction to Kong Builder. Show the full sequence in the steps above; replace this thumbnail with the real YouTube embed when ready.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:15
BeatKongs Support

Understanding the Kong Builder Interface

WEBSITE & KONG BUILDER

Understanding the Kong Builder Interface

Learn how the kong builder interface works in the BeatKongs website editor.

Learn how the kong builder interface works in the BeatKongs website editor. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open Kong Builder and identify the central page canvas.

    SCREENSHOT TO ADD: Screenshot needed: Builder overview with canvas, top toolbar and right panel identified

    Screenshot to capture: Builder overview with canvas, top toolbar and right panel identified.
  2. Step 2. Locate the top toolbar, the left-side tools, and the contextual settings panel.
  3. Step 3. Click a heading and note the selected-element outline and floating controls.

    SCREENSHOT TO ADD: Screenshot needed: Selected heading with floating controls and Content settings

    Screenshot to capture: Selected heading with floating controls and Content settings.
  4. Step 4. Compare the available settings when you select an image or a section instead.

SCREENSHOT TO ADD: YouTube demo thumbnail needed: Understanding the Kong Builder Interface

YouTube demo to record (2–4 minutes): Understanding the Kong Builder Interface. Show the full sequence in the steps above; replace this thumbnail with the real YouTube embed when ready.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:15
BeatKongs Support

Understanding the Top Toolbar

WEBSITE & KONG BUILDER

Understanding the Top Toolbar

Learn how the top toolbar works in the BeatKongs website editor.

Learn how the top toolbar works in the BeatKongs website editor. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open the Builder and inspect the top toolbar before changing content.

    SCREENSHOT TO ADD: Screenshot needed: Top toolbar with Add, Pages, Order, Global, NAV, PLAYERS and Footer visible

    Screenshot to capture: Top toolbar with Add, Pages, Order, Global, NAV, PLAYERS and Footer visible.
  2. Step 2. Find the Add, Pages, Order, Global, NAV, PLAYERS and Footer controls where available in your current theme.
  3. Step 3. Locate Undo, Redo, device preview, zoom and Save on the toolbar.

    SCREENSHOT TO ADD: Screenshot needed: Right toolbar area showing Undo, Redo, device, zoom and Save

    Screenshot to capture: Right toolbar area showing Undo, Redo, device, zoom and Save.
  4. Step 4. Open one toolbar control at a time, then close it without saving unwanted changes.
Important: The toolbar is for page-level actions; selecting content on the canvas opens element-level controls.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:15
BeatKongs Support

Understanding the Left Toolbar

WEBSITE & KONG BUILDER

Understanding the Left Toolbar

Learn how the left toolbar works in the BeatKongs website editor.

Learn how the left toolbar works in the BeatKongs website editor. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open the Builder and look at the left-side tools.

    SCREENSHOT TO ADD: Screenshot needed: Full left toolbar in the current Kong Builder

    Screenshot to capture: Full left toolbar in the current Kong Builder.
  2. Step 2. Identify the available content or structure tools shown in your version.
  3. Step 3. Open a tool to see whether it inserts content or navigates to an existing area.

    SCREENSHOT TO ADD: Screenshot needed: An expanded left toolbar tool showing its options

    Screenshot to capture: An expanded left toolbar tool showing its options.
  4. Step 4. Return to the canvas and confirm you have not inserted unwanted elements.
Important: The left toolbar may differ between themes and Builder versions; use the labels shown in your account.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:15
BeatKongs Support

How to Select and Edit Website Elements

WEBSITE & KONG BUILDER

How to Select and Edit Website Elements

Learn how to Select and Edit Website Elements in your BeatKongs producer website using Kong Builder.

Learn how to Select and Edit Website Elements in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Click the element you want to change directly on the canvas.

    SCREENSHOT TO ADD: Screenshot needed: Selected text element and floating action controls

    Screenshot to capture: Selected text element and floating action controls.
  2. Step 2. Check the selection outline and floating action toolbar to confirm the correct element is selected.
  3. Step 3. Use the right-side settings for that element; choose Content for its text or media, Style for appearance, and Advanced for supported layout options.

    SCREENSHOT TO ADD: Screenshot needed: Content, Style and Advanced tabs for the selected element

    Screenshot to capture: Content, Style and Advanced tabs for the selected element.
  4. Step 4. Save and preview the result; undo if you selected the wrong element.

SCREENSHOT TO ADD: YouTube demo thumbnail needed: How to Select and Edit Website Elements

YouTube demo to record (2–4 minutes): How to Select and Edit Website Elements. Show the full sequence in the steps above; replace this thumbnail with the real YouTube embed when ready.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:15
BeatKongs Support

Understanding Content, Style & Advanced Settings

WEBSITE & KONG BUILDER

Understanding Content, Style & Advanced Settings

Learn how content, style & advanced settings works in the BeatKongs website editor.

Learn how content, style & advanced settings works in the BeatKongs website editor. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select a heading, button or image on the canvas.

    SCREENSHOT TO ADD: Screenshot needed: Heading Content tab

    Screenshot to capture: Heading Content tab.
  2. Step 2. Open Content and identify the fields that change the element’s content or destination.
  3. Step 3. Open Style and review color, typography and appearance controls that apply to that element.

    SCREENSHOT TO ADD: Screenshot needed: Same heading Style and Advanced controls

    Screenshot to capture: Same heading Style and Advanced controls.
  4. Step 4. Open Advanced only when you need layout, responsive or other advanced behavior; save and verify.
Important: Content controls what appears, Style controls how it looks, and Advanced holds more technical layout options.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:14
BeatKongs Support

How to Add a Blank Section

WEBSITE & KONG BUILDER

How to Add a Blank Section

Learn how to Add a Blank Section in your BeatKongs producer website using Kong Builder.

Learn how to Add a Blank Section in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open the page you want to edit in Kong Builder.

    SCREENSHOT TO ADD: Screenshot needed: Add panel showing blank section choice

    Screenshot to capture: Add panel showing blank section choice.
  2. Step 2. Use the Add or section-insertion control and choose a blank section if available.
  3. Step 3. Insert it in the intended position and select the new section.

    SCREENSHOT TO ADD: Screenshot needed: Inserted blank section selected on canvas

    Screenshot to capture: Inserted blank section selected on canvas.
  4. Step 4. Add content inside it, check spacing on mobile, and save.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:14
BeatKongs Support

How to Add a Pre-Designed Section

WEBSITE & KONG BUILDER

How to Add a Pre-Designed Section

Learn how to Add a Pre-Designed Section in your BeatKongs producer website using Kong Builder.

Learn how to Add a Pre-Designed Section in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open Add in Kong Builder and browse the available designed sections.

    SCREENSHOT TO ADD: Screenshot needed: Design section library and a chosen preview

    Screenshot to capture: Design section library and a chosen preview.
  2. Step 2. Preview a section that fits the purpose of your page.
  3. Step 3. Insert the section at the desired location, then replace all demonstration text and imagery.

    SCREENSHOT TO ADD: Screenshot needed: Inserted design section after demo text replacement

    Screenshot to capture: Inserted design section after demo text replacement.
  4. Step 4. Check desktop and mobile layouts before saving.

SCREENSHOT TO ADD: YouTube demo thumbnail needed: How to Add a Pre-Designed Section

YouTube demo to record (2–4 minutes): How to Add a Pre-Designed Section. Show the full sequence in the steps above; replace this thumbnail with the real YouTube embed when ready.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:14
BeatKongs Support

How to Add Design Blocks and Modules

WEBSITE & KONG BUILDER

How to Add Design Blocks and Modules

Learn how to Add Design Blocks and Modules in your BeatKongs producer website using Kong Builder.

Learn how to Add Design Blocks and Modules in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open the Add interface and locate the design blocks or modules collection.

    SCREENSHOT TO ADD: Screenshot needed: Block/module picker with categories visible

    Screenshot to capture: Block/module picker with categories visible.
  2. Step 2. Choose a block for page layout or a module for specific functionality.
  3. Step 3. Insert it and inspect its content and style settings.

    SCREENSHOT TO ADD: Screenshot needed: Newly inserted module and its editing panel

    Screenshot to capture: Newly inserted module and its editing panel.
  4. Step 4. Replace sample content and test any interactive behavior on the live website.

SCREENSHOT TO ADD: YouTube demo thumbnail needed: How to Add Design Blocks and Modules

YouTube demo to record (2–4 minutes): How to Add Design Blocks and Modules. Show the full sequence in the steps above; replace this thumbnail with the real YouTube embed when ready.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:14
BeatKongs Support

How to Move, Duplicate, Reorder and Delete Elements

WEBSITE & KONG BUILDER

How to Move, Duplicate, Reorder and Delete Elements

Learn how to Move, Duplicate, Reorder and Delete Elements in your BeatKongs producer website using Kong Builder.

Learn how to Move, Duplicate, Reorder and Delete Elements in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the correct section or element and identify its floating controls.

    SCREENSHOT TO ADD: Screenshot needed: Floating toolbar with move, duplicate and delete actions

    Screenshot to capture: Floating toolbar with move, duplicate and delete actions.
  2. Step 2. Use Move or reorder controls to position it; check the result on the canvas.
  3. Step 3. Use Duplicate only when you want a second independent copy, then edit the copy.

    SCREENSHOT TO ADD: Screenshot needed: Before and after position of the selected section

    Screenshot to capture: Before and after position of the selected section.
  4. Step 4. Before Delete, verify that the selection outline surrounds only the intended item; save after reviewing.

SCREENSHOT TO ADD: YouTube demo thumbnail needed: How to Move, Duplicate, Reorder and Delete Elements

YouTube demo to record (2–4 minutes): How to Move, Duplicate, Reorder and Delete Elements. Show the full sequence in the steps above; replace this thumbnail with the real YouTube embed when ready.
Important: Deleting a parent section may also remove everything inside it. Confirm the selected outline before deleting.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:14
BeatKongs Support

How to Undo and Redo Changes

WEBSITE & KONG BUILDER

How to Undo and Redo Changes

Learn how to Undo and Redo Changes in your BeatKongs producer website using Kong Builder.

Learn how to Undo and Redo Changes in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Make a small, reversible change to a page element.

    SCREENSHOT TO ADD: Screenshot needed: Undo and Redo toolbar buttons

    Screenshot to capture: Undo and Redo toolbar buttons.
  2. Step 2. Use Undo to return to the prior editing state.
  3. Step 3. Use Redo to reapply the change if needed.

    SCREENSHOT TO ADD: Screenshot needed: Canvas after undo restores the prior content

    Screenshot to capture: Canvas after undo restores the prior content.
  4. Step 4. Save only after checking the page, since undo history may not persist after leaving the Builder.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:14
BeatKongs Support

How to Save Your Website Changes

WEBSITE & KONG BUILDER

How to Save Your Website Changes

Learn how to Save Your Website Changes in your BeatKongs producer website using Kong Builder.

Learn how to Save Your Website Changes in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Finish editing the current page and review visible changes.

    SCREENSHOT TO ADD: Screenshot needed: Save button in the top toolbar

    Screenshot to capture: Save button in the top toolbar.
  2. Step 2. Select Save in the Builder toolbar and wait for any confirmation or completion indicator.
  3. Step 3. Open the page preview or live website to verify the saved result.

    SCREENSHOT TO ADD: Screenshot needed: Live page showing the saved change

    Screenshot to capture: Live page showing the saved change.
  4. Step 4. If the live page looks old, refresh and investigate caching before editing again.
Important: Saving the page and checking the public site are separate steps. Always verify both.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:14
BeatKongs Support

How to Preview Your Website

WEBSITE & KONG BUILDER

How to Preview Your Website

Learn how to Preview Your Website in your BeatKongs producer website using Kong Builder.

Learn how to Preview Your Website in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open the page in Kong Builder.

    SCREENSHOT TO ADD: Screenshot needed: Device preview menu open

    Screenshot to capture: Device preview menu open.
  2. Step 2. Use the device preview menu to check desktop, tablet and mobile layouts.
  3. Step 3. Use View Website or the live preview option to check the visitor-facing result.

    SCREENSHOT TO ADD: Screenshot needed: Live website with navigation and a working button

    Screenshot to capture: Live website with navigation and a working button.
  4. Step 4. Test navigation and buttons in the actual site; editing canvas interactions are not always identical to live behavior.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:14
BeatKongs Support

How to Use Reusable Sections and Blocks

WEBSITE & KONG BUILDER

How to Use Reusable Sections and Blocks

Learn how to Use Reusable Sections and Blocks in your BeatKongs producer website using Kong Builder.

Learn how to Use Reusable Sections and Blocks in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Identify a section or block you want to reuse on another page.

    SCREENSHOT TO ADD: Screenshot needed: Available save/reuse action for a selected section

    Screenshot to capture: Available save/reuse action for a selected section.
  2. Step 2. Check whether the current Builder provides a save/reuse/global-section action for that selection.
  3. Step 3. If available, give the saved section a recognizable name and add it to a test page.

    SCREENSHOT TO ADD: Screenshot needed: Reused section on a second page, if supported

    Screenshot to capture: Reused section on a second page, if supported.
  4. Step 4. Verify whether edits affect one copy or every instance before changing reused content.

SCREENSHOT TO ADD: YouTube demo thumbnail needed: How to Use Reusable Sections and Blocks

YouTube demo to record (2–4 minutes): How to Use Reusable Sections and Blocks. Show the full sequence in the steps above; replace this thumbnail with the real YouTube embed when ready.
Important: Reusable and global blocks are not necessarily the same thing. Confirm whether a shared change updates every instance.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:14
BeatKongs Support

How to Edit Text and Headings

WEBSITE & KONG BUILDER

How to Edit Text and Headings

Learn how to Edit Text and Headings in your BeatKongs producer website using Kong Builder.

Learn how to Edit Text and Headings in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the heading or text block directly on the canvas.

    SCREENSHOT TO ADD: Screenshot needed: Selected heading and text editing controls

    Screenshot to capture: Selected heading and text editing controls.
  2. Step 2. Open Content or the inline text editor and replace the existing wording.
  3. Step 3. Review paragraph breaks, links, heading hierarchy and mobile wrapping.

    SCREENSHOT TO ADD: Screenshot needed: Edited heading displayed on mobile preview

    Screenshot to capture: Edited heading displayed on mobile preview.
  4. Step 4. Save, then check the live page for clipped text or unintended formatting.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:14
BeatKongs Support

How to Change Fonts and Typography

WEBSITE & KONG BUILDER

How to Change Fonts and Typography

Learn how to Change Fonts and Typography in your BeatKongs producer website using Kong Builder.

Learn how to Change Fonts and Typography in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the text element and open its Style or typography controls.

    SCREENSHOT TO ADD: Screenshot needed: Typography controls in Style

    Screenshot to capture: Typography controls in Style.
  2. Step 2. Review font family, weight, size and line height, where available.
  3. Step 3. Make one change at a time and compare the result on desktop and mobile.

    SCREENSHOT TO ADD: Screenshot needed: Same text before and after font adjustment

    Screenshot to capture: Same text before and after font adjustment.
  4. Step 4. Check contrast and readability, then save.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:13
BeatKongs Support

How to Change Text Colors and Alignment

WEBSITE & KONG BUILDER

How to Change Text Colors and Alignment

Learn how to Change Text Colors and Alignment in your BeatKongs producer website using Kong Builder.

Learn how to Change Text Colors and Alignment in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the target text element.

    SCREENSHOT TO ADD: Screenshot needed: Text color and alignment controls

    Screenshot to capture: Text color and alignment controls.
  2. Step 2. Open Style and locate text color and alignment controls.
  3. Step 3. Choose a readable color and the alignment that suits the layout.

    SCREENSHOT TO ADD: Screenshot needed: Updated heading on desktop and mobile

    Screenshot to capture: Updated heading on desktop and mobile.
  4. Step 4. Preview at mobile width, especially for centered headings and longer paragraphs, then save.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:13
BeatKongs Support

How to Customize Buttons and Links

WEBSITE & KONG BUILDER

How to Customize Buttons and Links

Learn how to Customize Buttons and Links in your BeatKongs producer website using Kong Builder.

Learn how to Customize Buttons and Links in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the button or linked element in the Builder.

    SCREENSHOT TO ADD: Screenshot needed: Button Content tab showing label and destination

    Screenshot to capture: Button Content tab showing label and destination.
  2. Step 2. In Content, review the label and destination URL or page selection.
  3. Step 3. In Style, adjust available colors, corners, typography and spacing.

    SCREENSHOT TO ADD: Screenshot needed: Button Style tab and live clickable button

    Screenshot to capture: Button Style tab and live clickable button.
  4. Step 4. Save and click the button on the live website to confirm the destination works.
Important: A button can look correct in the Builder but still point to an incorrect destination.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:13
BeatKongs Support

How to Edit Background Colors and Images

WEBSITE & KONG BUILDER

How to Edit Background Colors and Images

Learn how to Edit Background Colors and Images in your BeatKongs producer website using Kong Builder.

Learn how to Edit Background Colors and Images in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the section or element whose background you want to change.

    SCREENSHOT TO ADD: Screenshot needed: Background color/image settings

    Screenshot to capture: Background color/image settings.
  2. Step 2. Open Style and find its background color or background image setting.
  3. Step 3. Choose a color or select an image from the supported media workflow.

    SCREENSHOT TO ADD: Screenshot needed: Updated section background in mobile preview

    Screenshot to capture: Updated section background in mobile preview.
  4. Step 4. Check text contrast and image cropping at mobile width before saving.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:13
BeatKongs Support

Understanding Margins, Padding and Spacing

WEBSITE & KONG BUILDER

Understanding Margins, Padding and Spacing

Learn how margins, padding and spacing works in the BeatKongs website editor.

Learn how margins, padding and spacing works in the BeatKongs website editor. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the element or container with unwanted space.

    SCREENSHOT TO ADD: Screenshot needed: Margin and padding controls

    Screenshot to capture: Margin and padding controls.
  2. Step 2. Open its layout or spacing controls and identify margin versus padding.
  3. Step 3. Adjust one side at a time; margin changes space outside the element, padding changes space inside it.

    SCREENSHOT TO ADD: Screenshot needed: Same section before and after spacing fix

    Screenshot to capture: Same section before and after spacing fix.
  4. Step 4. Check desktop and mobile layouts for overlap, then save.
Important: Margin is outside the border; padding is inside it. Excessive values often cause mobile gaps.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:13
BeatKongs Support

How to Adjust Element Width and Height

WEBSITE & KONG BUILDER

How to Adjust Element Width and Height

Learn how to Adjust Element Width and Height in your BeatKongs producer website using Kong Builder.

Learn how to Adjust Element Width and Height in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the element and open its layout or sizing controls.

    SCREENSHOT TO ADD: Screenshot needed: Width and height settings for selected element

    Screenshot to capture: Width and height settings for selected element.
  2. Step 2. Check width, height, maximum width and minimum height where available.
  3. Step 3. Prefer responsive sizing rather than forcing a fixed width that exceeds the phone screen.

    SCREENSHOT TO ADD: Screenshot needed: Element fitting within mobile preview

    Screenshot to capture: Element fitting within mobile preview.
  4. Step 4. Preview multiple device sizes and save only after checking for clipping.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:13
BeatKongs Support

How to Customize Borders, Corners and Shadows

WEBSITE & KONG BUILDER

How to Customize Borders, Corners and Shadows

Learn how to Customize Borders, Corners and Shadows in your BeatKongs producer website using Kong Builder.

Learn how to Customize Borders, Corners and Shadows in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the section, card, button or image you want to style.

    SCREENSHOT TO ADD: Screenshot needed: Border radius and shadow controls

    Screenshot to capture: Border radius and shadow controls.
  2. Step 2. Open Style and locate border, border-radius and shadow controls.
  3. Step 3. Make a restrained adjustment and check it against the page background.

    SCREENSHOT TO ADD: Screenshot needed: Card or button showing finished border/shadow styling

    Screenshot to capture: Card or button showing finished border/shadow styling.
  4. Step 4. Preview mobile and save.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:13
BeatKongs Support

How to Use Containers and Layout Settings

WEBSITE & KONG BUILDER

How to Use Containers and Layout Settings

Learn how to Use Containers and Layout Settings in your BeatKongs producer website using Kong Builder.

Learn how to Use Containers and Layout Settings in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the parent container rather than an individual child element.

    SCREENSHOT TO ADD: Screenshot needed: Parent container selected with layout controls

    Screenshot to capture: Parent container selected with layout controls.
  2. Step 2. Inspect layout controls such as display, alignment, positioning and spacing if exposed.
  3. Step 3. Adjust the parent layout, then inspect the effect on its children.

    SCREENSHOT TO ADD: Screenshot needed: Resulting layout at narrow screen width

    Screenshot to capture: Resulting layout at narrow screen width.
  4. Step 4. Check narrow screens for stacking and overflow before saving.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:13
BeatKongs Support

How to Add Animations and Scroll Effects

WEBSITE & KONG BUILDER

How to Add Animations and Scroll Effects

Learn how to Add Animations and Scroll Effects in your BeatKongs producer website using Kong Builder.

Learn how to Add Animations and Scroll Effects in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the element you want to animate.

    SCREENSHOT TO ADD: Screenshot needed: Animation settings in the current Builder if supported

    Screenshot to capture: Animation settings in the current Builder if supported.
  2. Step 2. Check Advanced or Style for animation and scroll-effect controls in the current Builder.
  3. Step 3. Choose a subtle effect if supported and test how it behaves while scrolling.

    SCREENSHOT TO ADD: Screenshot needed: Selected animated element on live page

    Screenshot to capture: Selected animated element on live page.
  4. Step 4. Avoid effects that hide essential content or interfere with mobile performance.
Important: Motion effects should not prevent users from reading or operating the page.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:13
BeatKongs Support

How to Add and Replace Images

WEBSITE & KONG BUILDER

How to Add and Replace Images

Learn how to Add and Replace Images in your BeatKongs producer website using Kong Builder.

Learn how to Add and Replace Images in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the image on the page or insert an image component.

    SCREENSHOT TO ADD: Screenshot needed: Image Content settings and Media Library picker

    Screenshot to capture: Image Content settings and Media Library picker.
  2. Step 2. Open its Content or image settings and choose the replacement image from the Media Library or upload flow.
  3. Step 3. Add meaningful alternative text when the control is available.

    SCREENSHOT TO ADD: Screenshot needed: Replaced image on the live page

    Screenshot to capture: Replaced image on the live page.
  4. Step 4. Check cropping, sharpness and mobile layout, then save.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:13
BeatKongs Support

How to Adjust Image Size, Alignment and Alt Text

WEBSITE & KONG BUILDER

How to Adjust Image Size, Alignment and Alt Text

Learn how to Adjust Image Size, Alignment and Alt Text in your BeatKongs producer website using Kong Builder.

Learn how to Adjust Image Size, Alignment and Alt Text in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select an image and open its Style or image settings.

    SCREENSHOT TO ADD: Screenshot needed: Image size/fit controls and alt-text field if available

    Screenshot to capture: Image size/fit controls and alt-text field if available.
  2. Step 2. Review size, fit, alignment and responsive width controls that appear for this image.
  3. Step 3. Use the alt-text field, if provided, to describe informative imagery; leave decorative images appropriately empty.

    SCREENSHOT TO ADD: Screenshot needed: Same image at desktop and mobile widths

    Screenshot to capture: Same image at desktop and mobile widths.
  4. Step 4. Preview on a phone and check for stretching or cropped important details.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:12
BeatKongs Support

How to Create and Customize Image Galleries

WEBSITE & KONG BUILDER

How to Create and Customize Image Galleries

Learn how to Create and Customize Image Galleries in your BeatKongs producer website using Kong Builder.

Learn how to Create and Customize Image Galleries in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Insert or select a gallery component if your theme provides one.

    SCREENSHOT TO ADD: Screenshot needed: Gallery image selection/reorder interface

    Screenshot to capture: Gallery image selection/reorder interface.
  2. Step 2. Choose the gallery images and arrange them in the intended order.
  3. Step 3. Review available columns, spacing, cropping and click behavior.

    SCREENSHOT TO ADD: Screenshot needed: Gallery on mobile with opened image

    Screenshot to capture: Gallery on mobile with opened image.
  4. Step 4. Preview on mobile and test any lightbox or image-opening behavior on the live page.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:12
BeatKongs Support

How to Add Videos to Your Website

WEBSITE & KONG BUILDER

How to Add Videos to Your Website

Learn how to Add Videos to Your Website in your BeatKongs producer website using Kong Builder.

Learn how to Add Videos to Your Website in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select a video module or the existing video element on the page.

    SCREENSHOT TO ADD: Screenshot needed: Video source field in selected video component

    Screenshot to capture: Video source field in selected video component.
  2. Step 2. Choose the supported video source and enter the required URL or media reference.
  3. Step 3. Review poster image and display settings where available.

    SCREENSHOT TO ADD: Screenshot needed: Embedded video on live page

    Screenshot to capture: Embedded video on live page.
  4. Step 4. Save and test playback on desktop and mobile; verify permissions on the video host.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:12
BeatKongs Support

How to Configure Video Playback Settings

WEBSITE & KONG BUILDER

How to Configure Video Playback Settings

Learn how to Configure Video Playback Settings in your BeatKongs producer website using Kong Builder.

Learn how to Configure Video Playback Settings in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the video element and open its video settings.

    SCREENSHOT TO ADD: Screenshot needed: Video playback settings exposed by the component

    Screenshot to capture: Video playback settings exposed by the component.
  2. Step 2. Review autoplay, mute, loop and controls only if they are exposed for that video source.
  3. Step 3. Test the intended behavior in the live page; browsers may block autoplay with sound.

    SCREENSHOT TO ADD: Screenshot needed: Live video with visible playback controls

    Screenshot to capture: Live video with visible playback controls.
  4. Step 4. Check mobile playback and loading performance before publishing.
Important: Autoplay restrictions depend on the browser and video provider, not just the Builder setting.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:12
BeatKongs Support

How to Add Icons and SVG Graphics

WEBSITE & KONG BUILDER

How to Add Icons and SVG Graphics

Learn how to Add Icons and SVG Graphics in your BeatKongs producer website using Kong Builder.

Learn how to Add Icons and SVG Graphics in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Insert or select an icon element if available in the current Builder.

    SCREENSHOT TO ADD: Screenshot needed: Icon or SVG picker

    Screenshot to capture: Icon or SVG picker.
  2. Step 2. Choose a supported icon or SVG source and check its appearance.
  3. Step 3. Adjust size, alignment and color through available Style controls.

    SCREENSHOT TO ADD: Screenshot needed: Styled icon inside a page section

    Screenshot to capture: Styled icon inside a page section.
  4. Step 4. Verify accessibility and ensure the icon remains visible on mobile.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:12
BeatKongs Support

How to Create Accordion and FAQ Sections

WEBSITE & KONG BUILDER

How to Create Accordion and FAQ Sections

Learn how to Create Accordion and FAQ Sections in your BeatKongs producer website using Kong Builder.

Learn how to Create Accordion and FAQ Sections in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Insert an accordion or FAQ block if available in your theme.

    SCREENSHOT TO ADD: Screenshot needed: Accordion/FAQ editor with question items

    Screenshot to capture: Accordion/FAQ editor with question items.
  2. Step 2. Replace the example question and answer text with your own.
  3. Step 3. Check each item’s expanded and collapsed state.

    SCREENSHOT TO ADD: Screenshot needed: Accordion expanded on the live page

    Screenshot to capture: Accordion expanded on the live page.
  4. Step 4. Test tapping each question on mobile, then save.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:12
BeatKongs Support

How to Add Forms and Form Elements

WEBSITE & KONG BUILDER

How to Add Forms and Form Elements

Learn how to Add Forms and Form Elements in your BeatKongs producer website using Kong Builder.

Learn how to Add Forms and Form Elements in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Insert or select the form or form-field component supported by your theme.

    SCREENSHOT TO ADD: Screenshot needed: Form fields and submission configuration

    Screenshot to capture: Form fields and submission configuration.
  2. Step 2. Add the fields you actually need and label each clearly.
  3. Step 3. Check the form destination, required-field behavior and any available spam protection.

    SCREENSHOT TO ADD: Screenshot needed: Completed test form and resulting submission destination

    Screenshot to capture: Completed test form and resulting submission destination.
  4. Step 4. Submit a test entry and verify where the response arrives before relying on the form.

SCREENSHOT TO ADD: YouTube demo thumbnail needed: How to Add Forms and Form Elements

YouTube demo to record (2–4 minutes): How to Add Forms and Form Elements. Show the full sequence in the steps above; replace this thumbnail with the real YouTube embed when ready.
Important: A visually complete form is not proof that submissions are being delivered.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:12
BeatKongs Support

How to Embed YouTube and Social Media Content

WEBSITE & KONG BUILDER

How to Embed YouTube and Social Media Content

Learn how to Embed YouTube and Social Media Content in your BeatKongs producer website using Kong Builder.

Learn how to Embed YouTube and Social Media Content in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Insert an embed or video module in the desired section.

    SCREENSHOT TO ADD: Screenshot needed: Embed source field with supported YouTube URL

    Screenshot to capture: Embed source field with supported YouTube URL.
  2. Step 2. Copy the share or embed URL from YouTube or the supported social platform.
  3. Step 3. Paste it into the Builder’s supported embed field; do not paste arbitrary scripts unless explicitly supported.

    SCREENSHOT TO ADD: Screenshot needed: Working YouTube embed on the live page

    Screenshot to capture: Working YouTube embed on the live page.
  4. Step 4. Save and test the embedded content on the live page and on mobile.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:12
BeatKongs Support

How to Add Custom Embed URLs

WEBSITE & KONG BUILDER

How to Add Custom Embed URLs

Learn how to Add Custom Embed URLs in your BeatKongs producer website using Kong Builder.

Learn how to Add Custom Embed URLs in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the embed component and locate its URL or embed-source field.

    SCREENSHOT TO ADD: Screenshot needed: Embed URL field in selected component

    Screenshot to capture: Embed URL field in selected component.
  2. Step 2. Paste the full supported destination URL and review the preview.
  3. Step 3. Adjust width or aspect ratio if controls are available.

    SCREENSHOT TO ADD: Screenshot needed: Live embedded content at mobile width

    Screenshot to capture: Live embedded content at mobile width.
  4. Step 4. Verify the provider permits embedding and test on the live page.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:12
BeatKongs Support

How to Configure Product Display Components

WEBSITE & KONG BUILDER

How to Configure Product Display Components

Learn how to Configure Product Display Components in your BeatKongs producer website using Kong Builder.

Learn how to Configure Product Display Components in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the product display or commerce module if your current plan and theme include one.

    SCREENSHOT TO ADD: Screenshot needed: Product display component configuration

    Screenshot to capture: Product display component configuration.
  2. Step 2. Inspect which products or collections the component can show.
  3. Step 3. Configure the available display options without changing unrelated checkout settings.

    SCREENSHOT TO ADD: Screenshot needed: Live product card with working destination

    Screenshot to capture: Live product card with working destination.
  4. Step 4. Test product links, pricing and cart behavior on the live storefront.
Important: Product selling may be plan-dependent and is separate from beat licensing.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:11
BeatKongs Support

Understanding Global Design Settings

WEBSITE & KONG BUILDER

Understanding Global Design Settings

Learn how global design settings works in the BeatKongs website editor.

Learn how global design settings works in the BeatKongs website editor. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open Global in Kong Builder and review the available site-wide design settings.

    SCREENSHOT TO ADD: Screenshot needed: Global design settings panel

    Screenshot to capture: Global design settings panel.
  2. Step 2. Identify which controls apply across pages rather than only to the selected element.
  3. Step 3. Make a small test adjustment and check at least two pages.

    SCREENSHOT TO ADD: Screenshot needed: Two pages showing the same global style

    Screenshot to capture: Two pages showing the same global style.
  4. Step 4. Revert unwanted global changes and save only after verifying their scope.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:11
BeatKongs Support

How to Change Global Website Colors

WEBSITE & KONG BUILDER

How to Change Global Website Colors

Learn how to Change Global Website Colors in your BeatKongs producer website using Kong Builder.

Learn how to Change Global Website Colors in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open Global and locate the site-wide color controls.

    SCREENSHOT TO ADD: Screenshot needed: Global color palette controls

    Screenshot to capture: Global color palette controls.
  2. Step 2. Identify the colors used for backgrounds, headings, links and accents where exposed.
  3. Step 3. Update one color and inspect multiple pages and modules.

    SCREENSHOT TO ADD: Screenshot needed: Two different pages after one global color change

    Screenshot to capture: Two different pages after one global color change.
  4. Step 4. Check contrast and save after confirming the change did not affect unintended components.
Important: Global color edits can affect more than one page; inspect the whole site.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:11
BeatKongs Support

How to Change Global Typography

WEBSITE & KONG BUILDER

How to Change Global Typography

Learn how to Change Global Typography in your BeatKongs producer website using Kong Builder.

Learn how to Change Global Typography in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open Global and locate typography settings if supported by the current theme.

    SCREENSHOT TO ADD: Screenshot needed: Global typography settings

    Screenshot to capture: Global typography settings.
  2. Step 2. Review site-wide heading and body font controls.
  3. Step 3. Adjust a single setting and inspect a page with both headings and paragraphs.

    SCREENSHOT TO ADD: Screenshot needed: Heading and paragraph showing updated global type

    Screenshot to capture: Heading and paragraph showing updated global type.
  4. Step 4. Check mobile readability and save only after verifying site-wide effects.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:11
BeatKongs Support

How to Customize Global Buttons and Forms

WEBSITE & KONG BUILDER

How to Customize Global Buttons and Forms

Learn how to Customize Global Buttons and Forms in your BeatKongs producer website using Kong Builder.

Learn how to Customize Global Buttons and Forms in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open Global and locate button or form design controls where available.

    SCREENSHOT TO ADD: Screenshot needed: Global button and form settings

    Screenshot to capture: Global button and form settings.
  2. Step 2. Review the defaults for color, shape, typography and field appearance.
  3. Step 3. Change one default and check existing buttons or forms on multiple pages.

    SCREENSHOT TO ADD: Screenshot needed: Live button and form after style update

    Screenshot to capture: Live button and form after style update.
  4. Step 4. Test important calls to action after saving.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:11
BeatKongs Support

How to Customize Your Website Navigation

WEBSITE & KONG BUILDER

How to Customize Your Website Navigation

Learn how to Customize Your Website Navigation in your BeatKongs producer website using Kong Builder.

Learn how to Customize Your Website Navigation in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open NAV in Kong Builder to access site-wide navigation settings.

    SCREENSHOT TO ADD: Screenshot needed: NAV settings showing selected menu and logo

    Screenshot to capture: NAV settings showing selected menu and logo.
  2. Step 2. Select the menu that should appear in the header, using the existing Menu Manager entries.
  3. Step 3. Review logo image/text, transparency, sticky behavior and available icon toggles.

    SCREENSHOT TO ADD: Screenshot needed: Desktop and mobile navigation after saving

    Screenshot to capture: Desktop and mobile navigation after saving.
  4. Step 4. Save and test menu links and dropdowns on desktop and mobile.

SCREENSHOT TO ADD: YouTube demo thumbnail needed: How to Customize Your Website Navigation

YouTube demo to record (2–4 minutes): How to Customize Your Website Navigation. Show the full sequence in the steps above; replace this thumbnail with the real YouTube embed when ready.
Important: Navigation menu items are managed in Menu Manager; NAV controls how the selected menu is presented.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:11
BeatKongs Support

How to Enable Sticky Navigation

WEBSITE & KONG BUILDER

How to Enable Sticky Navigation

Learn how to Enable Sticky Navigation in your BeatKongs producer website using Kong Builder.

Learn how to Enable Sticky Navigation in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open NAV and locate the sticky navigation toggle.

    SCREENSHOT TO ADD: Screenshot needed: Sticky navigation setting in NAV

    Screenshot to capture: Sticky navigation setting in NAV.
  2. Step 2. Enable or disable it according to the desired scrolling behavior.
  3. Step 3. Save, then scroll a long page on desktop and mobile.

    SCREENSHOT TO ADD: Screenshot needed: Scrolled page showing the header staying in position

    Screenshot to capture: Scrolled page showing the header staying in position.
  4. Step 4. Check that the header does not cover content or create an unwanted mobile gap.
Important: Sticky navigation is easiest to verify by scrolling the published page, not just looking at the canvas.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:11
BeatKongs Support

How to Configure Header Icons and Features

WEBSITE & KONG BUILDER

How to Configure Header Icons and Features

Learn how to Configure Header Icons and Features in your BeatKongs producer website using Kong Builder.

Learn how to Configure Header Icons and Features in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open NAV and inspect the available cart, search, account, social and profile toggles.

    SCREENSHOT TO ADD: Screenshot needed: NAV icon toggles for cart/search/account/social/profile

    Screenshot to capture: NAV icon toggles for cart/search/account/social/profile.
  2. Step 2. Enable only features your storefront actually uses.
  3. Step 3. Check the selected menu and logo settings.

    SCREENSHOT TO ADD: Screenshot needed: Live header with enabled icons visible

    Screenshot to capture: Live header with enabled icons visible.
  4. Step 4. Save and test each visible icon on the live site, including mobile.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:10
BeatKongs Support

How to Customize Your Website Footer

WEBSITE & KONG BUILDER

How to Customize Your Website Footer

Learn how to Customize Your Website Footer in your BeatKongs producer website using Kong Builder.

Learn how to Customize Your Website Footer in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open Footer in Kong Builder.

    SCREENSHOT TO ADD: Screenshot needed: Footer settings and selected footer menu

    Screenshot to capture: Footer settings and selected footer menu.
  2. Step 2. Choose the footer menu through Menu Manager where applicable.
  3. Step 3. Review footer layout and content settings available in the current theme.

    SCREENSHOT TO ADD: Screenshot needed: Live footer on desktop and mobile

    Screenshot to capture: Live footer on desktop and mobile.
  4. Step 4. Save and verify the footer on multiple pages and on mobile; branding controls may depend on your plan.
Important: The BeatKongs footer attribution setting may be locked by your subscription plan.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:10
BeatKongs Support

How to Configure the Cookie Notice

WEBSITE & KONG BUILDER

How to Configure the Cookie Notice

Learn how to Configure the Cookie Notice in your BeatKongs producer website using Kong Builder.

Learn how to Configure the Cookie Notice in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open the site settings or Builder control that governs the cookie notice, if present.

    SCREENSHOT TO ADD: Screenshot needed: Cookie notice configuration screen if available

    Screenshot to capture: Cookie notice configuration screen if available.
  2. Step 2. Review the notice wording and any available display controls.
  3. Step 3. Save and test the visitor-facing banner in a fresh browser session.

    SCREENSHOT TO ADD: Screenshot needed: Visitor-facing cookie notice in a fresh session

    Screenshot to capture: Visitor-facing cookie notice in a fresh session.
  4. Step 4. Confirm the notice matches your actual cookie/privacy practices; do not assume a banner alone creates compliance.
Important: A cookie notice is not a substitute for an accurate cookie policy or any required consent controls.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:10
BeatKongs Support

How to Configure Global Player Settings

WEBSITE & KONG BUILDER

How to Configure Global Player Settings

Learn how to Configure Global Player Settings in your BeatKongs producer website using Kong Builder.

Learn how to Configure Global Player Settings in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open PLAYERS or the current global player settings in Kong Builder.

    SCREENSHOT TO ADD: Screenshot needed: PLAYERS global settings panel

    Screenshot to capture: PLAYERS global settings panel.
  2. Step 2. Review player display and behavior options available for your theme.
  3. Step 3. Test playback and navigation using an actual uploaded beat.

    SCREENSHOT TO ADD: Screenshot needed: Live player with real beat playing

    Screenshot to capture: Live player with real beat playing.
  4. Step 4. Save and verify the player on the live site, including mobile.

SCREENSHOT TO ADD: YouTube demo thumbnail needed: How to Configure Global Player Settings

YouTube demo to record (2–4 minutes): How to Configure Global Player Settings. Show the full sequence in the steps above; replace this thumbnail with the real YouTube embed when ready.
Important: The global player should be tested with real beat audio and with page-to-page navigation.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:10
BeatKongs Support

How to Customize the Beat Browser Appearance

WEBSITE & KONG BUILDER

How to Customize the Beat Browser Appearance

Learn how to Customize the Beat Browser Appearance in your BeatKongs producer website using Kong Builder.

Learn how to Customize the Beat Browser Appearance in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select a Beat Browser block or open its appearance settings.

    SCREENSHOT TO ADD: Screenshot needed: Beat Browser component appearance settings

    Screenshot to capture: Beat Browser component appearance settings.
  2. Step 2. Review available list/grid display, artwork and visible metadata controls.
  3. Step 3. Check how the block behaves with real beats, search and filters.

    SCREENSHOT TO ADD: Screenshot needed: Live Beat Browser with search/filter and beat cards

    Screenshot to capture: Live Beat Browser with search/filter and beat cards.
  4. Step 4. Test mobile layout and the license action on the live storefront.

SCREENSHOT TO ADD: YouTube demo thumbnail needed: How to Customize the Beat Browser Appearance

YouTube demo to record (2–4 minutes): How to Customize the Beat Browser Appearance. Show the full sequence in the steps above; replace this thumbnail with the real YouTube embed when ready.
Important: Beat Browser is a dynamic beat display, so test real catalog data instead of relying on an empty preview.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 23:54
BeatKongs Support

How to Customize Sticky Player and License Modal Colors

WEBSITE & KONG BUILDER

How to Customize Sticky Player and License Modal Colors

Learn how to Customize Sticky Player and License Modal Colors in your BeatKongs producer website using Kong Builder.

Learn how to Customize Sticky Player and License Modal Colors in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open the relevant player, sticky player or license modal appearance settings.

    SCREENSHOT TO ADD: Screenshot needed: Player and license modal color controls

    Screenshot to capture: Player and license modal color controls.
  2. Step 2. Review available colors and contrast for controls, labels and buttons.
  3. Step 3. Change one setting and test the player or modal with an actual beat.

    SCREENSHOT TO ADD: Screenshot needed: Open license modal on a mobile screen

    Screenshot to capture: Open license modal on a mobile screen.
  4. Step 4. Confirm that purchase actions remain readable and functional on mobile.
Important: Sticky player and license modal appearance should be checked together with functional playback and checkout.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:10
BeatKongs Support

How to Preview Mobile, Tablet and Desktop Layouts

WEBSITE & KONG BUILDER

How to Preview Mobile, Tablet and Desktop Layouts

Learn how to Preview Mobile, Tablet and Desktop Layouts in your BeatKongs producer website using Kong Builder.

Learn how to Preview Mobile, Tablet and Desktop Layouts in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open the device preview menu in Kong Builder.

    SCREENSHOT TO ADD: Screenshot needed: Device preview selector open

    Screenshot to capture: Device preview selector open.
  2. Step 2. Switch among desktop, laptop, tablet and mobile widths available in the menu.
  3. Step 3. Inspect header, page sections, buttons, images and footer at each size.

    SCREENSHOT TO ADD: Screenshot needed: Same page in mobile and desktop preview

    Screenshot to capture: Same page in mobile and desktop preview.
  4. Step 4. Use a real phone to confirm the live site, then save needed fixes.

SCREENSHOT TO ADD: YouTube demo thumbnail needed: How to Preview Mobile, Tablet and Desktop Layouts

YouTube demo to record (2–4 minutes): How to Preview Mobile, Tablet and Desktop Layouts. Show the full sequence in the steps above; replace this thumbnail with the real YouTube embed when ready.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:09
BeatKongs Support

How to Adjust Elements for Different Screen Sizes

WEBSITE & KONG BUILDER

How to Adjust Elements for Different Screen Sizes

Learn how to Adjust Elements for Different Screen Sizes in your BeatKongs producer website using Kong Builder.

Learn how to Adjust Elements for Different Screen Sizes in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the element that needs a responsive adjustment.

    SCREENSHOT TO ADD: Screenshot needed: Responsive layout settings for a selected element

    Screenshot to capture: Responsive layout settings for a selected element.
  2. Step 2. Open its Style or Advanced responsive settings if available.
  3. Step 3. Adjust spacing, width or alignment for the intended screen size.

    SCREENSHOT TO ADD: Screenshot needed: Before and after mobile layout adjustment

    Screenshot to capture: Before and after mobile layout adjustment.
  4. Step 4. Recheck desktop to ensure the mobile change did not unintentionally affect all devices.
Important: Changes can affect other elements or screen sizes. Review the result on both desktop and mobile before you consider the task finished.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:09
BeatKongs Support

How to Hide Elements on Specific Devices

WEBSITE & KONG BUILDER

How to Hide Elements on Specific Devices

Learn how to Hide Elements on Specific Devices in your BeatKongs producer website using Kong Builder.

Learn how to Hide Elements on Specific Devices in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Select the element that should not appear at a particular screen width.

    SCREENSHOT TO ADD: Screenshot needed: Device visibility settings for selected element

    Screenshot to capture: Device visibility settings for selected element.
  2. Step 2. Look for device visibility controls in Advanced or responsive settings.
  3. Step 3. Apply the intended hide setting and preview each device size.

    SCREENSHOT TO ADD: Screenshot needed: Preview demonstrating hidden element at target width

    Screenshot to capture: Preview demonstrating hidden element at target width.
  4. Step 4. Confirm important information remains available elsewhere and test the live page.
Important: Hiding an element on mobile can hide important links or information. Verify the remaining navigation path.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:09
BeatKongs Support

How to Fix Mobile Layout and Spacing Issues

WEBSITE & KONG BUILDER

How to Fix Mobile Layout and Spacing Issues

Learn how to Fix Mobile Layout and Spacing Issues in your BeatKongs producer website using Kong Builder.

Learn how to Fix Mobile Layout and Spacing Issues in your BeatKongs producer website using Kong Builder. Follow the steps below in your own producer dashboard and check the result on the visitor-facing website before publishing.

Before you begin

Sign in to your BeatKongs producer account and open Website → Edit Website. Work on a page you can safely test. Builder controls may vary by theme, selected element and plan.

Step-by-step instructions

  1. Step 1. Open the affected page in the mobile device preview.

    SCREENSHOT TO ADD: Screenshot needed: Mobile preview showing the layout defect

    Screenshot to capture: Mobile preview showing the layout defect.
  2. Step 2. Identify the exact element causing horizontal scrolling, overlap or excessive space.
  3. Step 3. Inspect its width, margin, padding, positioning and visibility settings.

    SCREENSHOT TO ADD: Screenshot needed: Corrected mobile page after adjusting the cause

    Screenshot to capture: Corrected mobile page after adjusting the cause.
  4. Step 4. Correct one cause at a time and verify on a real phone before saving.

SCREENSHOT TO ADD: YouTube demo thumbnail needed: How to Fix Mobile Layout and Spacing Issues

YouTube demo to record (2–4 minutes): How to Fix Mobile Layout and Spacing Issues. Show the full sequence in the steps above; replace this thumbnail with the real YouTube embed when ready.
Important: Mobile overflow is often caused by a single element with fixed width or excessive spacing.

How to confirm it worked

Save the page, open the visitor-facing website, refresh it, and inspect the changed section on desktop and mobile. If the task involves a link, form, player, menu or other interactive feature, test that interaction directly on the live site.

Troubleshooting

  • Cannot find the control? Select the intended element first. Some settings only appear for certain components, themes or plans.
  • Change did not appear? Check that the correct page was saved, refresh the live page, and check whether caching is showing an older version.
  • Mobile layout looks wrong? Reopen device preview and inspect the affected element’s width, spacing and visibility.
  • Feature is missing or not working? Avoid deleting working content. Use Report Issues from your producer dashboard and describe the page, control and expected result.

2026-10-19 17:09
BeatKongs Support

Pages and Menus

Go to category

Understanding the Pages Manager

PAGES & MENUS

Understanding the Pages Manager

Find and manage the pages that make up your producer website.

Find and manage the pages that make up your producer website. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Sign in and open Website → Pages from the producer dashboard.

    SCREENSHOT TO ADD: Screenshot needed: Producer dashboard Website menu with Pages selected

    Screenshot to capture: Producer dashboard Website menu with Pages selected.
  2. Step 2. Review the page list to find an existing page by its displayed name or file name.
  3. Step 3. Open the page you want to edit; use Edit Website for visual content changes.

    SCREENSHOT TO ADD: Screenshot needed: Pages manager showing existing page entries and actions

    Screenshot to capture: Pages manager showing existing page entries and actions.
  4. Step 4. Before creating another page, check whether a page with the same purpose already exists.
Important: The Pages manager organizes website pages; the Menus manager controls which links visitors see.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:17
BeatKongs Support

How to Create a New Website Page

PAGES & MENUS

How to Create a New Website Page

Create a new page without overwriting an existing website page.

Create a new page without overwriting an existing website page. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Open Website → Pages and select Add Page.

    SCREENSHOT TO ADD: Screenshot needed: Add Page form showing Start Template and File Name

    Screenshot to capture: Add Page form showing Start Template and File Name.
  2. Step 2. In the Add Page form, select a START TEMPLATE that fits the page you are making.
  3. Step 3. Enter a unique FILE NAME and choose SAVE TO FOLDER; the producer folder normally follows /username/newpage.

    SCREENSHOT TO ADD: Screenshot needed: Add Page form showing Save to Folder, Global Template and Add to Menu

    Screenshot to capture: Add Page form showing Save to Folder, Global Template and Add to Menu.
  4. Step 4. Review USED AS GLOBAL TEMPLATE. Leave it in the intended state for your use case.
  5. Step 5. Choose ADD TO MENU only if you want a link in HEADER or FOOTER, then create the page.

    SCREENSHOT TO ADD: Screenshot needed: New page opened in Kong Builder

    Screenshot to capture: New page opened in Kong Builder.
  6. Step 6. Open the new page in Kong Builder, add content, save, and test its URL.
Important: The Add Page workflow does not require the old POST, PRODUCT, TEMPLATE tabs or SET IMAGE controls.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:16
BeatKongs Support

How to Create a Page from a Template

PAGES & MENUS

How to Create a Page from a Template

Use a starting design to speed up a new page.

Use a starting design to speed up a new page. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Open Website → Pages and choose Add Page.

    SCREENSHOT TO ADD: Screenshot needed: Start Template selection in Add Page

    Screenshot to capture: Start Template selection in Add Page.
  2. Step 2. Open START TEMPLATE and review the available starting options.
  3. Step 3. Choose the template closest to the page you want to build.
  4. Step 4. Set a unique FILE NAME and choose the correct SAVE TO FOLDER location.
  5. Step 5. Set the menu choice, create the page, then customize its text, images, and sections in Kong Builder.

    SCREENSHOT TO ADD: Screenshot needed: New template-based page on the Builder canvas

    Screenshot to capture: New template-based page on the Builder canvas.
  6. Step 6. Save and inspect the result on desktop and mobile.
Important: A starting template is a foundation; review its demo links and placeholder content before publishing.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:16
BeatKongs Support

How to Edit an Existing Page

PAGES & MENUS

How to Edit an Existing Page

Update page content while keeping the existing page address.

Update page content while keeping the existing page address. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Open Website → Pages and locate the page to change.

    SCREENSHOT TO ADD: Screenshot needed: Pages list with an existing page selected

    Screenshot to capture: Pages list with an existing page selected.
  2. Step 2. Open its editing action or open Website → Edit Website and select that page.
  3. Step 3. In Kong Builder, select the exact text, image, section, or component you want to change.
  4. Step 4. Edit content in the canvas or the corresponding settings panel.

    SCREENSHOT TO ADD: Screenshot needed: Selected page element and editing settings in Kong Builder

    Screenshot to capture: Selected page element and editing settings in Kong Builder.
  5. Step 5. Save your changes and use View Live Website to verify the correct page.
Important: Editing an existing page is usually safer than deleting it and creating a replacement.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:16
BeatKongs Support

How to Rename a Page

PAGES & MENUS

How to Rename a Page

Change a page label without accidentally breaking existing links.

Change a page label without accidentally breaking existing links. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Open Website → Pages and find the page you intend to rename.

    SCREENSHOT TO ADD: Screenshot needed: Pages manager with page settings or edit action

    Screenshot to capture: Pages manager with page settings or edit action.
  2. Step 2. Inspect the available edit or page settings controls for its name or title.
  3. Step 3. Change the displayed page name where supported; do not assume this also changes the file name or URL.
  4. Step 4. Save, then check the page list and any navigation menu containing the page.

    SCREENSHOT TO ADD: Screenshot needed: Navigation menu showing renamed page label

    Screenshot to capture: Navigation menu showing renamed page label.
  5. Step 5. Open the live website and test existing links to the page.
Important: A menu label, page title, file name, and URL can be separate values. Confirm which one you changed.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:16
BeatKongs Support

Understanding Page URLs and File Names

PAGES & MENUS

Understanding Page URLs and File Names

Understand how page file names relate to the addresses visitors open.

Understand how page file names relate to the addresses visitors open. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Open Website → Pages and inspect the target page.

    SCREENSHOT TO ADD: Screenshot needed: Add Page File Name and Save to Folder fields

    Screenshot to capture: Add Page File Name and Save to Folder fields.
  2. Step 2. Identify the FILE NAME used when the page was created and the folder where it was saved.
  3. Step 3. Open the live page to see its actual URL; copy that address rather than guessing it.
  4. Step 4. When adding a menu or button link, use the tested live URL or the available page selector.

    SCREENSHOT TO ADD: Screenshot needed: Browser address bar showing the actual live page URL

    Screenshot to capture: Browser address bar showing the actual live page URL.
  5. Step 5. After changing any page path, test all navigation links and shared links that refer to it.
Important: Changing a file name or path may break bookmarks and existing links. Avoid changing published paths without a redirect plan.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:16
BeatKongs Support

How to Organize Pages into Folders

PAGES & MENUS

How to Organize Pages into Folders

Keep page files organized as your website grows.

Keep page files organized as your website grows. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Open Website → Pages and review existing folders and pages.

    SCREENSHOT TO ADD: Screenshot needed: Pages manager folder structure

    Screenshot to capture: Pages manager folder structure.
  2. Step 2. When adding a page, use SAVE TO FOLDER to choose its intended location.
  3. Step 3. Use a descriptive FILE NAME that will make sense later.
  4. Step 4. For an existing page, inspect available folder or move controls before making changes.

    SCREENSHOT TO ADD: Screenshot needed: Add Page Save to Folder field

    Screenshot to capture: Add Page Save to Folder field.
  5. Step 5. After saving, verify the page still opens and that menu links still point to the correct address.
Important: Do not assume moving an existing page preserves its URL; test published links after any folder change.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:16
BeatKongs Support

How to Delete a Website Page

PAGES & MENUS

How to Delete a Website Page

Remove a page carefully without losing content you still need.

Remove a page carefully without losing content you still need. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Open Website → Pages and identify the exact page to remove.

    SCREENSHOT TO ADD: Screenshot needed: Pages list with delete action for the selected page

    Screenshot to capture: Pages list with delete action for the selected page.
  2. Step 2. Check whether the page is used in your header menu, footer menu, or buttons on other pages.
  3. Step 3. If available, make a backup or copy of content you may need again.
  4. Step 4. Use the page deletion control only after confirming the correct page and any warning dialog.

    SCREENSHOT TO ADD: Screenshot needed: Deletion confirmation and menu cleanup

    Screenshot to capture: Deletion confirmation and menu cleanup.
  5. Step 5. Remove or update navigation links to the deleted page, then test the live site.
Important: Deletion can be irreversible. Never delete your homepage or a shared template without understanding where it is used.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:16
BeatKongs Support

How to Add Pages to Your Navigation Menu

PAGES & MENUS

How to Add Pages to Your Navigation Menu

Make an existing page easy for visitors to find.

Make an existing page easy for visitors to find. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Open Website → Menus from the producer dashboard.

    SCREENSHOT TO ADD: Screenshot needed: Menus manager showing the header or footer menu

    Screenshot to capture: Menus manager showing the header or footer menu.
  2. Step 2. Identify the menu used by your site header or footer.
  3. Step 3. Add the existing page using the available page-link option; if the page is being created, use ADD TO MENU in the Add Page form.

    SCREENSHOT TO ADD: Screenshot needed: Add Page Add to Menu choices HEADER and FOOTER

    Screenshot to capture: Add Page Add to Menu choices HEADER and FOOTER.
  4. Step 4. Set a clear visitor-facing menu label and save the menu.

    SCREENSHOT TO ADD: Screenshot needed: Live navigation showing newly added page link

    Screenshot to capture: Live navigation showing newly added page link.
  5. Step 5. Open the live website and click the new link on desktop and mobile.
Important: Creating a page does not necessarily make it appear in your navigation.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:16
BeatKongs Support

How to Create and Edit Header Menus

PAGES & MENUS

How to Create and Edit Header Menus

Control the links visitors see at the top of your website.

Control the links visitors see at the top of your website. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Open Website → Menus and locate the menu intended for the header.

    SCREENSHOT TO ADD: Screenshot needed: Menus manager with header menu items

    Screenshot to capture: Menus manager with header menu items.
  2. Step 2. Create a menu if needed, or open the existing header menu.
  3. Step 3. Add page links or supported custom links and give each a clear label.
  4. Step 4. Arrange the items in the intended order and save.
  5. Step 5. In Kong Builder, open NAV settings and confirm the correct menu is selected.

    SCREENSHOT TO ADD: Screenshot needed: Kong Builder NAV right panel menu selector

    Screenshot to capture: Kong Builder NAV right panel menu selector.
  6. Step 6. Test each link and dropdown in the live header on desktop and mobile.
Important: The menu items are managed in Menus; the header selects and displays that menu through NAV settings.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:16
BeatKongs Support

How to Create and Edit Footer Menus

PAGES & MENUS

How to Create and Edit Footer Menus

Organize useful links at the bottom of your website.

Organize useful links at the bottom of your website. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Open Website → Menus and find or create the menu for the footer.

    SCREENSHOT TO ADD: Screenshot needed: Menus manager showing footer links

    Screenshot to capture: Menus manager showing footer links.
  2. Step 2. Add the pages visitors need, such as contact, policies, or other site information.
  3. Step 3. Set understandable link labels, arrange the order, and save.
  4. Step 4. Open Kong Builder and use Footer settings to select the intended menu.

    SCREENSHOT TO ADD: Screenshot needed: Footer right panel menu selection

    Screenshot to capture: Footer right panel menu selection.
  5. Step 5. Save and test the links on the live website, including mobile.
Important: Footer menu links come from Menu Manager; the footer settings control which menu is displayed.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:16
BeatKongs Support

How to Add Custom Menu Links

PAGES & MENUS

How to Add Custom Menu Links

Link to a page or destination outside the normal page list.

Link to a page or destination outside the normal page list. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Open Website → Menus and select the header or footer menu to edit.

    SCREENSHOT TO ADD: Screenshot needed: Menu editor showing custom link label and URL

    Screenshot to capture: Menu editor showing custom link label and URL.
  2. Step 2. Choose the available option to add a custom link or URL.
  3. Step 3. Enter a descriptive label and paste the complete destination URL.
  4. Step 4. Save the menu and inspect the link on your live site.

    SCREENSHOT TO ADD: Screenshot needed: Live menu displaying a custom link

    Screenshot to capture: Live menu displaying a custom link.
  5. Step 5. Test the destination, including on a phone, to confirm it opens correctly.
Important: Use full https:// URLs for external websites, and verify that links point to the intended destination.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:15
BeatKongs Support

How to Create Dropdown Menus

PAGES & MENUS

How to Create Dropdown Menus

Group related navigation links beneath a parent item.

Group related navigation links beneath a parent item. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Open Website → Menus and choose the menu you want to organize.

    SCREENSHOT TO ADD: Screenshot needed: Menu hierarchy showing parent and child items

    Screenshot to capture: Menu hierarchy showing parent and child items.
  2. Step 2. Identify the main menu item that should act as the dropdown parent.
  3. Step 3. Use the available nesting or hierarchy control to place related links beneath it.
  4. Step 4. Save the menu and confirm the correct menu is selected in NAV settings.

    SCREENSHOT TO ADD: Screenshot needed: Desktop and mobile header dropdown preview

    Screenshot to capture: Desktop and mobile header dropdown preview.
  5. Step 5. Test dropdown opening and closing on desktop and mobile, and verify that each child link works.
Important: Dropdown behavior can differ between desktop hover and mobile taps. Always test both.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:15
BeatKongs Support

How to Change Menu Item Order

PAGES & MENUS

How to Change Menu Item Order

Arrange navigation links in the order visitors should see them.

Arrange navigation links in the order visitors should see them. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Open Website → Menus and select the menu to reorder.

    SCREENSHOT TO ADD: Screenshot needed: Menu manager showing ordering controls

    Screenshot to capture: Menu manager showing ordering controls.
  2. Step 2. Find the item that should move and use the available ordering or drag control.
  3. Step 3. Move it to the intended position, taking care not to nest it accidentally.
  4. Step 4. Save the menu.

    SCREENSHOT TO ADD: Screenshot needed: Live header menu after reordering

    Screenshot to capture: Live header menu after reordering.
  5. Step 5. Refresh the live site and check the order on desktop and mobile.
Important: Check the nesting level when moving items; an accidental indent may turn a link into a dropdown child.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:15
BeatKongs Support

How to Set Up Your Homepage Link

PAGES & MENUS

How to Set Up Your Homepage Link

Make sure Home takes visitors to the correct site homepage.

Make sure Home takes visitors to the correct site homepage. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Open Website → Menus and find the header menu.

    SCREENSHOT TO ADD: Screenshot needed: Home menu item destination in Menus manager

    Screenshot to capture: Home menu item destination in Menus manager.
  2. Step 2. Inspect the Home item and identify its current destination.
  3. Step 3. Use the homepage URL shown by View Live Website or the appropriate home-page selector.
  4. Step 4. Save the menu and open your live website.

    SCREENSHOT TO ADD: Screenshot needed: Browser showing correct homepage URL after clicking Home

    Screenshot to capture: Browser showing correct homepage URL after clicking Home.
  5. Step 5. Click Home from another page and verify it returns to the correct homepage without repeating path segments.
Important: If Home opens a duplicated path or a 404 page, report the exact source and destination URLs through Report Issues.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:15
BeatKongs Support

Understanding Global Page Templates

PAGES & MENUS

Understanding Global Page Templates

Understand when a page is meant to be reused as a shared template.

Understand when a page is meant to be reused as a shared template. Follow the steps below in your BeatKongs producer dashboard and verify the result on your live website.

Before you begin

Sign in to your BeatKongs producer account. You will use Website → Pages, Website → Menus, or Website → Edit Website depending on the task. If you are making a significant change, save a copy of important content first.

Step-by-step instructions

  1. Step 1. Open Website → Pages and choose Add Page.

    SCREENSHOT TO ADD: Screenshot needed: Add Page showing Used as Global Template control

    Screenshot to capture: Add Page showing Used as Global Template control.
  2. Step 2. Find the USED AS GLOBAL TEMPLATE option in the page-creation workflow.
  3. Step 3. Decide whether the new page is intended as a shared template or a normal standalone page.
  4. Step 4. Review the setting before creating the page; it may default to enabled.

    SCREENSHOT TO ADD: Screenshot needed: Page in Kong Builder with its intended template usage

    Screenshot to capture: Page in Kong Builder with its intended template usage.
  5. Step 5. Create the page, then inspect its use in Kong Builder before editing any shared content.
Important: Changing a shared/global template can affect more than one place. Verify its scope before editing.

How to confirm it worked

Save your changes, open View Live Website, and refresh the affected page. Check the correct URL, page content, and any relevant header or footer links. Repeat the check on mobile if navigation or layout was changed.

Troubleshooting

  • Page or menu item is missing? Confirm you are in the intended producer website and that you saved the correct page or menu.
  • Link opens a 404 page? Copy the destination from the live page instead of guessing its file path, then update the menu link.
  • Changes are not visible? Refresh the website and check for cached content; confirm the correct header or footer menu is selected in Kong Builder.
  • Still stuck? Use Report Issues from the producer dashboard and include the page title, URL, and a screenshot.

2026-10-19 17:15
BeatKongs Support

Themes and Media Library

Go to category

How to Browse Available Themes

THEMES & MEDIA LIBRARY

How to Browse Available Themes

BeatKongs producer guide

This guide explains how to Browse Available Themes using the BeatKongs producer dashboard.

Where to go

Website → Themes

Steps and key details

  1. Open Themes in the producer dashboard.
  2. Review the available designs and choose one appropriate for your branding and music catalog.
  3. Use the preview before applying a theme; do not assume preview changes your live site.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 17:24
BeatKongs Support

How to Preview a Theme

THEMES & MEDIA LIBRARY

How to Preview a Theme

BeatKongs producer guide

This guide explains how to Preview a Theme using the BeatKongs producer dashboard.

Where to go

Website → Themes

Steps and key details

  1. Open the Themes screen and locate the theme to inspect.
  2. Use its preview or demo view to inspect desktop and mobile layout.
  3. Check navigation and homepage links in the preview; if a link appears duplicated or broken, report it rather than assuming the theme is usable.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 17:24
BeatKongs Support

How to Select a Website Theme

THEMES & MEDIA LIBRARY

How to Select a Website Theme

BeatKongs producer guide

This guide explains how to Select a Website Theme using the BeatKongs producer dashboard.

Where to go

Website → Themes

Steps and key details

  1. Review your current live website before making changes.
  2. Choose a theme from the Themes page and follow its available apply/select action.
  3. Open Edit Website to customize the selected design, then inspect the live storefront.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 17:24
BeatKongs Support

How to Customize Your Active Theme

THEMES & MEDIA LIBRARY

How to Customize Your Active Theme

BeatKongs producer guide

This guide explains how to Customize Your Active Theme using the BeatKongs producer dashboard.

Where to go

Website → Edit Website

Steps and key details

  1. Open Kong Builder using Edit Website.
  2. Select the text, images, sections, and other elements you need to update.
  3. Save your changes, preview desktop and mobile layouts, and verify the live page.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 17:24
BeatKongs Support

What Happens When You Change Themes?

THEMES & MEDIA LIBRARY

What Happens When You Change Themes?

BeatKongs producer guide

This guide explains what Happens When You Change Themes? using the BeatKongs producer dashboard.

Where to go

Website → Themes

Steps and key details

  1. Treat a theme change as a design change, not a guarantee that every previous customization carries over.
  2. Before switching, record important page content and existing navigation/footer choices.
  3. After switching, check pages, header/footer menus, Beat Browser, and mobile layout.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 17:24
BeatKongs Support

Understanding the Media Library

THEMES & MEDIA LIBRARY

Understanding the Media Library

BeatKongs producer guide

This guide explains understanding the Media Library using the BeatKongs producer dashboard.

Where to go

Website → Media Library

Steps and key details

  1. The Media Library organizes uploaded images and files into folders.
  2. Use breadcrumbs to navigate folders, search to find files, and the upload area to add new media.
  3. Individual media cards offer management actions; check references before deleting files used on live pages.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 17:24
BeatKongs Support

How to Upload Images and Files

THEMES & MEDIA LIBRARY

How to Upload Images and Files

BeatKongs producer guide

This guide explains how to Upload Images and Files using the BeatKongs producer dashboard.

Where to go

Website → Media Library

Steps and key details

  1. Open Media Library and navigate to the desired folder.
  2. Use Upload file or the drag-and-drop upload area to select a supported file.
  3. Wait for the upload to finish and verify the new file appears before using it on a page.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 17:24
BeatKongs Support

How to Upload Multiple Files

THEMES & MEDIA LIBRARY

How to Upload Multiple Files

BeatKongs producer guide

This guide explains how to Upload Multiple Files using the BeatKongs producer dashboard.

Where to go

Website → Media Library

Steps and key details

  1. Open the intended Media Library folder.
  2. Select multiple files in the upload picker, or use the available drag-and-drop area.
  3. Confirm every file appears after upload; retry failed files individually.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 17:24
BeatKongs Support

How to Create Media Folders

THEMES & MEDIA LIBRARY

How to Create Media Folders

BeatKongs producer guide

This guide explains how to Create Media Folders using the BeatKongs producer dashboard.

Where to go

Website → Media Library

Steps and key details

  1. Open Media Library and navigate to the parent folder.
  2. Choose New folder and enter a clear descriptive folder name.
  3. Open the new folder and upload or organize media there.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 17:24
BeatKongs Support

How to Move and Organize Media Files

THEMES & MEDIA LIBRARY

How to Move and Organize Media Files

BeatKongs producer guide

This guide explains how to Move and Organize Media Files using the BeatKongs producer dashboard.

Where to go

Website → Media Library

Steps and key details

  1. Create descriptive folders for artwork, branding, and website photos.
  2. Open the relevant folder using breadcrumbs.
  3. Check the available file management controls before moving a file; verify any live-page references still work after reorganizing.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 17:23
BeatKongs Support

How to Search Your Media Library

THEMES & MEDIA LIBRARY

How to Search Your Media Library

BeatKongs producer guide

This guide explains how to Search Your Media Library using the BeatKongs producer dashboard.

Where to go

Website → Media Library

Steps and key details

  1. Open Media Library and use its search field.
  2. Search using part of a filename or a recognizable term.
  3. Clear the search and use folder breadcrumbs if the item is not found.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 17:22
BeatKongs Support

How to Rename or Delete Media Files

THEMES & MEDIA LIBRARY

How to Rename or Delete Media Files

BeatKongs producer guide

This guide explains how to Rename or Delete Media Files using the BeatKongs producer dashboard.

Where to go

Website → Media Library

Steps and key details

  1. Find the file using folders or search.
  2. Open the media card action menu and select the available edit or delete action.
  3. Before deleting, confirm the file is not referenced by a website page or beat; verify pages afterward.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 17:20
BeatKongs Support

Recommended Image Sizes and File Formats

THEMES & MEDIA LIBRARY

Recommended Image Sizes and File Formats

BeatKongs producer guide

This guide explains recommended Image Sizes and File Formats using the BeatKongs producer dashboard.

Where to go

Website → Media Library

Steps and key details

  1. Choose clear, appropriately sized source images; avoid unnecessarily large uploads.
  2. Use JPEG or WebP for photographic images and PNG when transparency is needed.
  3. Check actual image display on desktop and mobile; exact dimensions depend on the page block and theme.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 17:20
BeatKongs Support

How to Optimize Images for Faster Websites

THEMES & MEDIA LIBRARY

How to Optimize Images for Faster Websites

BeatKongs producer guide

This guide explains how to Optimize Images for Faster Websites using the BeatKongs producer dashboard.

Where to go

Website → Media Library

Steps and key details

  1. Resize images to the dimensions required by their placement before uploading.
  2. Compress photos and consider WebP where compatible; preserve enough quality for artwork and branding.
  3. Replace oversized files, then test the page on a phone and desktop.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 17:20
BeatKongs Support

Managing Beats

Go to category

Understanding the Music Dashboard

BEATS, MUSIC & LICENSING

Understanding the Music Dashboard

BeatKongs producer guide

This guide explains understanding the Music Dashboard using the BeatKongs producer dashboard.

Where to go

Music

Steps and key details

  1. Music includes Manage Beats, Add Beat, Licensing Contracts, Beat Sales, Beat Stats, Beat Genres, Beat Tags and Beat Moods.
  2. Use Manage Beats for catalog changes and Beat Sales for completed transactions and contract/download records.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:51
BeatKongs Support

Understanding the Manage Beats Page

BEATS, MUSIC & LICENSING

Understanding the Manage Beats Page

BeatKongs producer guide

This guide explains understanding the Manage Beats Page using the BeatKongs producer dashboard.

Where to go

Music → Manage Beats

Steps and key details

  1. Use the filters for title, status, beat type, genre, mood, BPM, tags, enabled licenses, exclusive sold, and created date.
  2. The table shows cover, title, status, beat type, genre, BPM, mood, tags, enabled licenses, exclusive sold, and created/updated dates.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:38
BeatKongs Support

How to Upload a New Beat

BEATS, MUSIC & LICENSING

How to Upload a New Beat

BeatKongs producer guide

This guide explains how to Upload a New Beat using the BeatKongs producer dashboard.

Where to go

Music → Add Beat

Steps and key details

  1. Open Add Beat.
  2. Complete Details, Media, Licenses, SEO, Advanced and Custom Fields as applicable.
  3. Save the beat only when the required information and files are ready; saved beats count toward your plan limit.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:38
BeatKongs Support

Understanding the Add Beat Form

BEATS, MUSIC & LICENSING

Understanding the Add Beat Form

BeatKongs producer guide

This guide explains understanding the Add Beat Form using the BeatKongs producer dashboard.

Where to go

Music → Add Beat

Steps and key details

  1. The editor uses Details, Media, Licenses, SEO, Advanced and Custom Fields tabs.
  2. Free and Paid beat types change the Licenses tab: Free uses a Free Beat row; Paid offers Basic, Premium, Unlimited and Exclusive rows.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:39
BeatKongs Support

How to Edit an Existing Beat

BEATS, MUSIC & LICENSING

How to Edit an Existing Beat

BeatKongs producer guide

This guide explains how to Edit an Existing Beat using the BeatKongs producer dashboard.

Where to go

Music → Manage Beats

Steps and key details

  1. Find the beat using search or filters and open its edit view.
  2. Change the relevant Details, Media, Licenses, SEO, Advanced or Custom Fields information.
  3. Save, then check the beat on your live storefront.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:38
BeatKongs Support

How to Upload Beat Artwork

BEATS, MUSIC & LICENSING

How to Upload Beat Artwork

BeatKongs producer guide

This guide explains how to Upload Beat Artwork using the BeatKongs producer dashboard.

Where to go

Music → Add Beat → Media

Steps and key details

  1. Open the beat editor and go to Media.
  2. Select the artwork or cover-image upload control and choose an appropriate image.
  3. Save and confirm the artwork displays on the beat page and player.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:38
BeatKongs Support

How to Upload Audio and Delivery Files

BEATS, MUSIC & LICENSING

How to Upload Audio and Delivery Files

BeatKongs producer guide

This guide explains how to Upload Audio and Delivery Files using the BeatKongs producer dashboard.

Where to go

Music → Add Beat → Media / Licenses

Steps and key details

  1. Upload the beat audio using the Media controls.
  2. For each enabled license, assign the correct delivery file in the Licenses tab.
  3. Check the delivered file before making a paid beat available to customers.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:39
BeatKongs Support

How to Set a Beat Title and Description

BEATS, MUSIC & LICENSING

How to Set a Beat Title and Description

BeatKongs producer guide

This guide explains how to Set a Beat Title and Description using the BeatKongs producer dashboard.

Where to go

Music → Add Beat → Details

Steps and key details

  1. Open Details and enter a clear beat title and accurate description.
  2. Avoid including license rights that differ from your configured contract.
  3. Save and check how the title appears in the beat browser.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:38
BeatKongs Support

How to Set BPM, Genre and Mood

BEATS, MUSIC & LICENSING

How to Set BPM, Genre and Mood

BeatKongs producer guide

This guide explains how to Set BPM, Genre and Mood using the BeatKongs producer dashboard.

Where to go

Music → Add Beat → Details

Steps and key details

  1. Enter the beat BPM and select the appropriate genre and mood.
  2. If a desired genre or mood is missing, use Music → Beat Genres or Beat Moods to manage available options.
  3. Save and test the related storefront filters.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:38
BeatKongs Support

How to Add Tags to Your Beats

BEATS, MUSIC & LICENSING

How to Add Tags to Your Beats

BeatKongs producer guide

This guide explains how to Add Tags to Your Beats using the BeatKongs producer dashboard.

Where to go

Music → Add Beat → Details

Steps and key details

  1. Select relevant descriptive tags for the beat.
  2. Manage the available tag names under Music → Beat Tags when necessary.
  3. Save and use Manage Beats filters to confirm the assignment.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:38
BeatKongs Support

How to Create and Manage Beat Genres

BEATS, MUSIC & LICENSING

How to Create and Manage Beat Genres

BeatKongs producer guide

This guide explains how to Create and Manage Beat Genres using the BeatKongs producer dashboard.

Where to go

Music → Beat Genres

Steps and key details

  1. Use Add to create a genre name.
  2. Use the list search to find existing genres; the table shows Name, Beats and Updated At.
  3. Edit or delete cautiously when genres are already assigned to beats.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:38
BeatKongs Support

How to Create and Manage Beat Moods

BEATS, MUSIC & LICENSING

How to Create and Manage Beat Moods

BeatKongs producer guide

This guide explains how to Create and Manage Beat Moods using the BeatKongs producer dashboard.

Where to go

Music → Beat Moods

Steps and key details

  1. Use Add to create a mood name.
  2. Search existing moods and review their beat counts before editing or deleting.
  3. Return to the beat editor to apply the mood.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:42
BeatKongs Support

How to Create and Manage Beat Tags

BEATS, MUSIC & LICENSING

How to Create and Manage Beat Tags

BeatKongs producer guide

This guide explains how to Create and Manage Beat Tags using the BeatKongs producer dashboard.

Where to go

Music → Beat Tags

Steps and key details

  1. Use Add to create a tag.
  2. Search existing tags; review Name, Beats and Updated At.
  3. Edit or delete carefully if the tag is used by existing beats.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:43
BeatKongs Support

How to Search, Sort and Filter Your Beats

BEATS, MUSIC & LICENSING

How to Search, Sort and Filter Your Beats

BeatKongs producer guide

This guide explains how to Search, Sort and Filter Your Beats using the BeatKongs producer dashboard.

Where to go

Music → Manage Beats

Steps and key details

  1. Search by title and narrow results with status, beat type, genre, mood, BPM range or tags.
  2. Use enabled-license, exclusive-sold and created-date filters where useful.
  3. Clear filters when a beat seems to be missing.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:43
BeatKongs Support

How to Enable or Disable a Beat

BEATS, MUSIC & LICENSING

How to Enable or Disable a Beat

BeatKongs producer guide

This guide explains how to Enable or Disable a Beat using the BeatKongs producer dashboard.

Where to go

Music → Manage Beats

Steps and key details

  1. Locate the beat and open its status or availability controls.
  2. Change its availability using the control offered by the current interface.
  3. Save and verify whether it appears on the live storefront.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:42
BeatKongs Support

How to Delete a Beat

BEATS, MUSIC & LICENSING

How to Delete a Beat

BeatKongs producer guide

This guide explains how to Delete a Beat using the BeatKongs producer dashboard.

Where to go

Music → Manage Beats

Steps and key details

  1. Locate the beat and check whether it has existing sales or associated files.
  2. Use the available delete action and confirm only after reviewing its consequences.
  3. Deleting a saved beat frees a beat slot under the current BeatKongs limit policy.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:42
BeatKongs Support

Understanding Beat Upload Limits

BEATS, MUSIC & LICENSING

Understanding Beat Upload Limits

BeatKongs producer guide

This guide explains understanding Beat Upload Limits using the BeatKongs producer dashboard.

Where to go

Music → Manage Beats

Steps and key details

  1. Your subscription plan sets a maximum saved-beat count; a plan value of 0 means unlimited.
  2. Incomplete drafts do not count until saved.
  3. Deleting a saved beat frees a slot; downgrading below your existing count blocks new uploads rather than deleting existing beats.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:42
BeatKongs Support

Understanding Free vs. Paid Beats

BEATS, MUSIC & LICENSING

Understanding Free vs. Paid Beats

BeatKongs producer guide

This guide explains understanding Free vs. Paid Beats using the BeatKongs producer dashboard.

Where to go

Music → Add Beat → Licenses

Steps and key details

  1. Free beats use the Free Beat license row with zero price and associated contract/delivery settings.
  2. Paid beats can offer Basic, Premium, Unlimited and Exclusive licenses with separate prices and delivery files.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:39
BeatKongs Support

How to Configure Beat SEO Settings

BEATS, MUSIC & LICENSING

How to Configure Beat SEO Settings

BeatKongs producer guide

This guide explains how to Configure Beat SEO Settings using the BeatKongs producer dashboard.

Where to go

Music → Add Beat → SEO

Steps and key details

  1. Open the SEO tab for the beat.
  2. Enter accurate metadata appropriate to the beat and your brand using the fields shown.
  3. Save and verify the public beat page; exact field names should be checked against the current editor.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:42
BeatKongs Support

Understanding Beat Advanced Settings and Custom Fields

BEATS, MUSIC & LICENSING

Understanding Beat Advanced Settings and Custom Fields

BeatKongs producer guide

This guide explains understanding Beat Advanced Settings and Custom Fields using the BeatKongs producer dashboard.

Where to go

Music → Add Beat

Steps and key details

  1. The beat editor contains separate Advanced and Custom Fields tabs.
  2. Review each field in your installed dashboard before changing it; these controls can vary by beat configuration.
  3. Save and verify any public-facing result.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:42
BeatKongs Support

Licenses and Contracts

Go to category

Understanding BeatKongs Licensing

BEATS, MUSIC & LICENSING

Understanding BeatKongs Licensing

BeatKongs producer guide

This guide explains understanding BeatKongs Licensing using the BeatKongs producer dashboard.

Where to go

Music → Licensing Contracts

Steps and key details

  1. BeatKongs uses license-specific terms and delivery files.
  2. A sale records a contract/license snapshot, so later template edits should not retroactively change prior purchases.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:43
BeatKongs Support

Understanding the Five License Types

BEATS, MUSIC & LICENSING

Understanding the Five License Types

BeatKongs producer guide

This guide explains understanding the Five License Types using the BeatKongs producer dashboard.

Where to go

Music → Licensing Contracts

Steps and key details

  1. The five license types are Free Beat, Basic, Premium, Unlimited and Exclusive.
  2. Each license has its own template, availability and delivery configuration.
  3. Review the actual contract terms rather than assuming a license name grants particular rights.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:43
BeatKongs Support

How to Configure a Free Beat License

BEATS, MUSIC & LICENSING

How to Configure a Free Beat License

BeatKongs producer guide

This guide explains how to Configure a Free Beat License using the BeatKongs producer dashboard.

Where to go

Music → Add Beat → Licenses

Steps and key details

  1. Set the beat type to Free and open Licenses.
  2. Review the Free Beat row ($0.00), template, availability and delivery file.
  3. Save and test the free download workflow.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:44
BeatKongs Support

How to Configure a Basic License

BEATS, MUSIC & LICENSING

How to Configure a Basic License

BeatKongs producer guide

This guide explains how to Configure a Basic License using the BeatKongs producer dashboard.

Where to go

Music → Add Beat → Licenses

Steps and key details

  1. For a Paid beat, locate Basic in the Licenses tab.
  2. Set its availability, price, contract template and delivery file.
  3. Save and verify the license selection on the live beat page.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:44
BeatKongs Support

How to Configure a Premium License

BEATS, MUSIC & LICENSING

How to Configure a Premium License

BeatKongs producer guide

This guide explains how to Configure a Premium License using the BeatKongs producer dashboard.

Where to go

Music → Add Beat → Licenses

Steps and key details

  1. For a Paid beat, locate Premium.
  2. Set its availability, price, contract template and delivery file.
  3. Save and verify the selected license and checkout information.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:44
BeatKongs Support

How to Configure an Unlimited License

BEATS, MUSIC & LICENSING

How to Configure an Unlimited License

BeatKongs producer guide

This guide explains how to Configure an Unlimited License using the BeatKongs producer dashboard.

Where to go

Music → Add Beat → Licenses

Steps and key details

  1. For a Paid beat, locate Unlimited.
  2. Set availability, price, contract template and delivery file.
  3. Review the contract wording: the label alone does not define unlimited rights.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:43
BeatKongs Support

How to Configure an Exclusive License

BEATS, MUSIC & LICENSING

How to Configure an Exclusive License

BeatKongs producer guide

This guide explains how to Configure an Exclusive License using the BeatKongs producer dashboard.

Where to go

Music → Add Beat → Licenses

Steps and key details

  1. For a Paid beat, locate Exclusive.
  2. Set availability, price, contract template and delivery file.
  3. Check exclusive-sale behavior before publishing; sold exclusives must no longer be offered for new purchase.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:43
BeatKongs Support

How to Set License Prices

BEATS, MUSIC & LICENSING

How to Set License Prices

BeatKongs producer guide

This guide explains how to Set License Prices using the BeatKongs producer dashboard.

Where to go

Music → Add Beat → Licenses

Steps and key details

  1. Open a Paid beat and review Basic, Premium, Unlimited and Exclusive rows.
  2. Set the intended price separately for each available license.
  3. Save and confirm the displayed storefront price before accepting orders.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:26
BeatKongs Support

How to Enable or Disable Licenses

BEATS, MUSIC & LICENSING

How to Enable or Disable Licenses

BeatKongs producer guide

This guide explains how to Enable or Disable Licenses using the BeatKongs producer dashboard.

Where to go

Music → Add Beat → Licenses

Steps and key details

  1. Open the beat Licenses tab.
  2. Adjust availability for each relevant license row.
  3. Save and confirm the license modal offers only the intended options.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:43
BeatKongs Support

How to Assign Delivery Files to Licenses

BEATS, MUSIC & LICENSING

How to Assign Delivery Files to Licenses

BeatKongs producer guide

This guide explains how to Assign Delivery Files to Licenses using the BeatKongs producer dashboard.

Where to go

Music → Add Beat → Licenses

Steps and key details

  1. Upload the required files first.
  2. Assign the correct delivery file to each license row.
  3. Verify that a buyer receives the file matching the purchased license.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:44
BeatKongs Support

Understanding Licensing Contract Templates

BEATS, MUSIC & LICENSING

Understanding Licensing Contract Templates

BeatKongs producer guide

This guide explains understanding Licensing Contract Templates using the BeatKongs producer dashboard.

Where to go

Music → Licensing Contracts

Steps and key details

  1. The Contract Templates page includes default Basic, Premium, Unlimited, Exclusive and Free Beat templates.
  2. The list shows Name, License Type, Setup Status, Updated At and Edit.
  3. Contract snapshots preserve the terms used at purchase time.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:44
BeatKongs Support

How to Edit Your Licensing Contracts

BEATS, MUSIC & LICENSING

How to Edit Your Licensing Contracts

BeatKongs producer guide

This guide explains how to Edit Your Licensing Contracts using the BeatKongs producer dashboard.

Where to go

Music → Licensing Contracts

Steps and key details

  1. Find the relevant license template and choose Edit.
  2. Review the language and variables carefully; ensure it matches the rights you intend to grant.
  3. Save and test a new transaction; previous contract snapshots should remain unchanged.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:44
BeatKongs Support

How to Reset Contracts to Default

BEATS, MUSIC & LICENSING

How to Reset Contracts to Default

BeatKongs producer guide

This guide explains how to Reset Contracts to Default using the BeatKongs producer dashboard.

Where to go

Music → Licensing Contracts

Steps and key details

  1. Open the producer contract template you want to restore.
  2. Use Reset to Default where offered and review the resulting template.
  3. Do not reset a customized agreement without retaining a copy of the previous wording.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:45
BeatKongs Support

Understanding Contract Variables

BEATS, MUSIC & LICENSING

Understanding Contract Variables

BeatKongs producer guide

This guide explains understanding Contract Variables using the BeatKongs producer dashboard.

Where to go

Music → Licensing Contracts

Steps and key details

  1. Contract templates support variables that are filled using transaction and licensing data.
  2. Use only the variables documented or shown in the editor; do not invent placeholder names.
  3. Test a sample contract to confirm names, dates, beat information and license details populate correctly.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:44
BeatKongs Support

What Happens When an Exclusive Beat Is Sold?

BEATS, MUSIC & LICENSING

What Happens When an Exclusive Beat Is Sold?

BeatKongs producer guide

This guide explains what Happens When an Exclusive Beat Is Sold? using the BeatKongs producer dashboard.

Where to go

Music → Beat Sales

Steps and key details

  1. An exclusive sale is recorded with its contract snapshot and delivery information.
  2. The exclusive lockout prevents offering the sold exclusive again.
  3. Review the beat availability and its sale record after checkout.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:44
BeatKongs Support

How Customers Receive Their License Contracts

BEATS, MUSIC & LICENSING

How Customers Receive Their License Contracts

BeatKongs producer guide

This guide explains how Customers Receive Their License Contracts using the BeatKongs producer dashboard.

Where to go

Music → Beat Sales

Steps and key details

  1. The completed checkout/thank-you experience provides contract and download access.
  2. The beat-sale notification email is intended to include the download and contract.
  3. Verify delivery using a controlled test order before launching sales.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:44
BeatKongs Support

How to Download Previous Beat Sale Contracts

BEATS, MUSIC & LICENSING

How to Download Previous Beat Sale Contracts

BeatKongs producer guide

This guide explains how to Download Previous Beat Sale Contracts using the BeatKongs producer dashboard.

Where to go

Music → Beat Sales

Steps and key details

  1. Search for the sale by beat, license, customer or order number.
  2. Use Download PDF to retrieve the saved contract snapshot.
  3. Use Download File to retrieve the associated delivery file when available.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:44
BeatKongs Support

Statistics

Go to category

Understanding Beat Statistics

BEATS, MUSIC & LICENSING

Understanding Beat Statistics

BeatKongs producer guide

This guide explains understanding Beat Statistics using the BeatKongs producer dashboard.

Where to go

Music → Beat Stats

Steps and key details

  1. Beat Stats includes totals for beats, plays, downloads, favorites and beat sales.
  2. The page also offers a Top Beats table and date-range comparisons.
  3. Advanced statistics may be restricted by the producer subscription plan.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:45
BeatKongs Support

How to View Beat Plays and Downloads

BEATS, MUSIC & LICENSING

How to View Beat Plays and Downloads

BeatKongs producer guide

This guide explains how to View Beat Plays and Downloads using the BeatKongs producer dashboard.

Where to go

Music → Beat Stats

Steps and key details

  1. Open Beat Stats and select the date range.
  2. Review the Plays and Downloads totals and Top Beats table.
  3. Use a consistent date range when comparing performance.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:45
BeatKongs Support

How to Track Favorites and Beat Sales

BEATS, MUSIC & LICENSING

How to Track Favorites and Beat Sales

BeatKongs producer guide

This guide explains how to Track Favorites and Beat Sales using the BeatKongs producer dashboard.

Where to go

Music → Beat Stats

Steps and key details

  1. Open Beat Stats and review Favorites and Beat Sales metrics.
  2. Compare a selected time range with another period when available.
  3. Use Beat Sales for individual transaction and contract records.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:45
BeatKongs Support

How to Identify Your Top-Performing Beats

BEATS, MUSIC & LICENSING

How to Identify Your Top-Performing Beats

BeatKongs producer guide

This guide explains how to Identify Your Top-Performing Beats using the BeatKongs producer dashboard.

Where to go

Music → Beat Stats

Steps and key details

  1. Review Top Beats, including Title, Plays, Downloads, Favorites and Sales.
  2. Compare engagement with actual purchases rather than relying on play counts alone.
  3. Use the date-range filter to examine recent performance.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:45
BeatKongs Support

How to Filter Beat Statistics by Date

BEATS, MUSIC & LICENSING

How to Filter Beat Statistics by Date

BeatKongs producer guide

This guide explains how to Filter Beat Statistics by Date using the BeatKongs producer dashboard.

Where to go

Music → Beat Stats

Steps and key details

  1. Open the date-range filter.
  2. Select the period you want to analyze.
  3. Review updated totals and Top Beats results; advanced views depend on plan entitlements.

Before you finish

Save your changes where applicable, then check the result on your live website or in the relevant dashboard list. If a control differs from this guide, use the current dashboard label and report the mismatch to BeatKongs Support.

Review note: Some screens may change during platform development. Verify the current controls before publishing this article.

2026-10-19 22:46
BeatKongs Support

Kong Player and Beat Browsing

Go to category

Understanding the Beat Browser

BeatKongs Help Center

Understanding the Beat Browser

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:14
BeatKongs Support

How to Add a Beat Browser to Your Website

BeatKongs Help Center

How to Add a Beat Browser to Your Website

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:14
BeatKongs Support

How to Customize the Beat Browser

BeatKongs Help Center

How to Customize the Beat Browser

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:13
BeatKongs Support

How Visitors Search and Filter Beats

BeatKongs Help Center

How Visitors Search and Filter Beats

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:13
BeatKongs Support

How Beat Sorting and Pagination Work

BeatKongs Help Center

How Beat Sorting and Pagination Work

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:13
BeatKongs Support

Understanding the Sticky Player

BeatKongs Help Center

Understanding the Sticky Player

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:13
BeatKongs Support

How to Customize the Sticky Player

BeatKongs Help Center

How to Customize the Sticky Player

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:13
BeatKongs Support

How the Playback Queue Works

BeatKongs Help Center

How the Playback Queue Works

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:13
BeatKongs Support

How Cross-Page Playback Works

BeatKongs Help Center

How Cross-Page Playback Works

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:13
BeatKongs Support

How Visitors Favorite and Share Beats

BeatKongs Help Center

How Visitors Favorite and Share Beats

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:13
BeatKongs Support

Understanding the License Selection Modal

BeatKongs Help Center

Understanding the License Selection Modal

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:13
BeatKongs Support

How Visitors Select and Purchase Beat Licenses

BeatKongs Help Center

How Visitors Select and Purchase Beat Licenses

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:13
BeatKongs Support

How to Customize License Modal Colors

BeatKongs Help Center

How to Customize License Modal Colors

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:13
BeatKongs Support

BeatKongs Player vs. External Player Mode

BeatKongs Help Center

BeatKongs Player vs. External Player Mode

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:12
BeatKongs Support

How to Configure an External Player Embed

BeatKongs Help Center

How to Configure an External Player Embed

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:12
BeatKongs Support

How to Add Beat Players to Website Pages

BeatKongs Help Center

How to Add Beat Players to Website Pages

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Open Website → Edit Website in your producer dashboard.
  2. Locate the relevant Beat Browser or player block, or open the player settings for the feature being described.
  3. Use a saved beat with valid media and enabled licenses to test the feature.
  4. Save changes and verify the behavior on the published storefront, including mobile.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:12
BeatKongs Support

How to Troubleshoot Beat Playback Problems

BeatKongs Help Center

How to Troubleshoot Beat Playback Problems

Guidance for this feature in the BeatKongs producer platform.

What to know

  • The native BeatKongs Player Engine supports playback, seeking, queue management, and cross-page playback restoration.
  • Beat Browser blocks display beats and support search, filters, sorting, pagination, and artwork.
  • The shared license modal presents licenses enabled for the beat, with their producer-defined prices and delivery settings.
  • Sticky Player, wishlist, and sharing features are part of the BeatKongs player system.
  • External-player mode depends on third-party embed behavior and may not provide all native player features.

How to check this in your account

  1. Confirm the beat is saved and has a playable media file.
  2. Test the live page and builder preview separately.
  3. Check playback, queue, browser results, and license selection individually.
  4. Report the page URL and reproduction steps to support if the problem persists.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:12
BeatKongs Support

Selling Beats and Getting Paid

Go to category

How BeatKongs Payments Work

BeatKongs Help Center

How BeatKongs Payments Work

Guidance for this feature in the BeatKongs producer platform.

What to know

  • BeatKongs subscription billing is separate from the producer storefront checkout.
  • Storefront payments are intended to go directly to the producer’s connected Stripe or PayPal account; BeatKongs does not initially hold or split these funds.
  • A producer may connect Stripe, PayPal, or both. When both are connected, eligible buyers can choose their payment method.
  • Without a connected payment provider, paid beats should not be publishable for sale.
  • Completed beat orders preserve the chosen license and contract snapshot; buyer delivery includes the beat download and applicable contract.
  • Free beats use the Free Beat license, with delivery and contract rules defined by the producer’s configuration.

How to check this in your account

  1. Open Commerce → Payment Methods to review the producer’s Stripe, PayPal, or Dummy testing connection.
  2. For paid beats, confirm a payment provider is connected and the beat has an enabled paid license.
  3. Use a test checkout where available; verify the resulting order, download, and contract before accepting live purchases.
  4. Check Beat Sales and the payment provider when investigating payment or delivery discrepancies.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:26
BeatKongs Support

Understanding Producer Payments vs. BeatKongs Billing

BeatKongs Help Center

Understanding Producer Payments vs. BeatKongs Billing

Guidance for this feature in the BeatKongs producer platform.

What to know

  • BeatKongs subscription billing is separate from the producer storefront checkout.
  • Storefront payments are intended to go directly to the producer’s connected Stripe or PayPal account; BeatKongs does not initially hold or split these funds.
  • A producer may connect Stripe, PayPal, or both. When both are connected, eligible buyers can choose their payment method.
  • Without a connected payment provider, paid beats should not be publishable for sale.
  • Completed beat orders preserve the chosen license and contract snapshot; buyer delivery includes the beat download and applicable contract.
  • Free beats use the Free Beat license, with delivery and contract rules defined by the producer’s configuration.

How to check this in your account

  1. Open Commerce → Payment Methods to review the producer’s Stripe, PayPal, or Dummy testing connection.
  2. For paid beats, confirm a payment provider is connected and the beat has an enabled paid license.
  3. Use a test checkout where available; verify the resulting order, download, and contract before accepting live purchases.
  4. Check Beat Sales and the payment provider when investigating payment or delivery discrepancies.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:26
BeatKongs Support

How to Connect Your Stripe Account

BeatKongs Help Center

How to Connect Your Stripe Account

Guidance for this feature in the BeatKongs producer platform.

What to know

  • BeatKongs subscription billing is separate from the producer storefront checkout.
  • Storefront payments are intended to go directly to the producer’s connected Stripe or PayPal account; BeatKongs does not initially hold or split these funds.
  • A producer may connect Stripe, PayPal, or both. When both are connected, eligible buyers can choose their payment method.
  • Without a connected payment provider, paid beats should not be publishable for sale.
  • Completed beat orders preserve the chosen license and contract snapshot; buyer delivery includes the beat download and applicable contract.
  • Free beats use the Free Beat license, with delivery and contract rules defined by the producer’s configuration.

How to check this in your account

  1. Open Commerce → Payment Methods in the producer dashboard.
  2. Choose the relevant Stripe or PayPal connection option and follow the provider authorization flow if available.
  3. Confirm the connection belongs to the correct producer workspace.
  4. Test the corresponding checkout method before relying on it for live sales.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:26
BeatKongs Support

How to Connect Your PayPal Account

BeatKongs Help Center

How to Connect Your PayPal Account

Guidance for this feature in the BeatKongs producer platform.

What to know

  • BeatKongs subscription billing is separate from the producer storefront checkout.
  • Storefront payments are intended to go directly to the producer’s connected Stripe or PayPal account; BeatKongs does not initially hold or split these funds.
  • A producer may connect Stripe, PayPal, or both. When both are connected, eligible buyers can choose their payment method.
  • Without a connected payment provider, paid beats should not be publishable for sale.
  • Completed beat orders preserve the chosen license and contract snapshot; buyer delivery includes the beat download and applicable contract.
  • Free beats use the Free Beat license, with delivery and contract rules defined by the producer’s configuration.

How to check this in your account

  1. Open Commerce → Payment Methods in the producer dashboard.
  2. Choose the relevant Stripe or PayPal connection option and follow the provider authorization flow if available.
  3. Confirm the connection belongs to the correct producer workspace.
  4. Test the corresponding checkout method before relying on it for live sales.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:26
BeatKongs Support

How to Offer Stripe and PayPal Together

BeatKongs Help Center

How to Offer Stripe and PayPal Together

Guidance for this feature in the BeatKongs producer platform.

What to know

  • BeatKongs subscription billing is separate from the producer storefront checkout.
  • Storefront payments are intended to go directly to the producer’s connected Stripe or PayPal account; BeatKongs does not initially hold or split these funds.
  • A producer may connect Stripe, PayPal, or both. When both are connected, eligible buyers can choose their payment method.
  • Without a connected payment provider, paid beats should not be publishable for sale.
  • Completed beat orders preserve the chosen license and contract snapshot; buyer delivery includes the beat download and applicable contract.
  • Free beats use the Free Beat license, with delivery and contract rules defined by the producer’s configuration.

How to check this in your account

  1. Open Commerce → Payment Methods in the producer dashboard.
  2. Choose the relevant Stripe or PayPal connection option and follow the provider authorization flow if available.
  3. Confirm the connection belongs to the correct producer workspace.
  4. Test the corresponding checkout method before relying on it for live sales.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:26
BeatKongs Support

How Buyers Choose Their Payment Method

BeatKongs Help Center

How Buyers Choose Their Payment Method

Guidance for this feature in the BeatKongs producer platform.

What to know

  • BeatKongs subscription billing is separate from the producer storefront checkout.
  • Storefront payments are intended to go directly to the producer’s connected Stripe or PayPal account; BeatKongs does not initially hold or split these funds.
  • A producer may connect Stripe, PayPal, or both. When both are connected, eligible buyers can choose their payment method.
  • Without a connected payment provider, paid beats should not be publishable for sale.
  • Completed beat orders preserve the chosen license and contract snapshot; buyer delivery includes the beat download and applicable contract.
  • Free beats use the Free Beat license, with delivery and contract rules defined by the producer’s configuration.

How to check this in your account

  1. Open Commerce → Payment Methods to review the producer’s Stripe, PayPal, or Dummy testing connection.
  2. For paid beats, confirm a payment provider is connected and the beat has an enabled paid license.
  3. Use a test checkout where available; verify the resulting order, download, and contract before accepting live purchases.
  4. Check Beat Sales and the payment provider when investigating payment or delivery discrepancies.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:26
BeatKongs Support

What Happens If No Payment Account Is Connected?

BeatKongs Help Center

What Happens If No Payment Account Is Connected?

Guidance for this feature in the BeatKongs producer platform.

What to know

  • BeatKongs subscription billing is separate from the producer storefront checkout.
  • Storefront payments are intended to go directly to the producer’s connected Stripe or PayPal account; BeatKongs does not initially hold or split these funds.
  • A producer may connect Stripe, PayPal, or both. When both are connected, eligible buyers can choose their payment method.
  • Without a connected payment provider, paid beats should not be publishable for sale.
  • Completed beat orders preserve the chosen license and contract snapshot; buyer delivery includes the beat download and applicable contract.
  • Free beats use the Free Beat license, with delivery and contract rules defined by the producer’s configuration.

How to check this in your account

  1. Open Commerce → Payment Methods to review the producer’s Stripe, PayPal, or Dummy testing connection.
  2. For paid beats, confirm a payment provider is connected and the beat has an enabled paid license.
  3. Use a test checkout where available; verify the resulting order, download, and contract before accepting live purchases.
  4. Check Beat Sales and the payment provider when investigating payment or delivery discrepancies.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:26
BeatKongs Support

Understanding the Beat Checkout Process

BeatKongs Help Center

Understanding the Beat Checkout Process

Guidance for this feature in the BeatKongs producer platform.

What to know

  • BeatKongs subscription billing is separate from the producer storefront checkout.
  • Storefront payments are intended to go directly to the producer’s connected Stripe or PayPal account; BeatKongs does not initially hold or split these funds.
  • A producer may connect Stripe, PayPal, or both. When both are connected, eligible buyers can choose their payment method.
  • Without a connected payment provider, paid beats should not be publishable for sale.
  • Completed beat orders preserve the chosen license and contract snapshot; buyer delivery includes the beat download and applicable contract.
  • Free beats use the Free Beat license, with delivery and contract rules defined by the producer’s configuration.

How to check this in your account

  1. Open Commerce → Payment Methods to review the producer’s Stripe, PayPal, or Dummy testing connection.
  2. For paid beats, confirm a payment provider is connected and the beat has an enabled paid license.
  3. Use a test checkout where available; verify the resulting order, download, and contract before accepting live purchases.
  4. Check Beat Sales and the payment provider when investigating payment or delivery discrepancies.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:26
BeatKongs Support

How Customers Receive Purchased Beats

BeatKongs Help Center

How Customers Receive Purchased Beats

Guidance for this feature in the BeatKongs producer platform.

What to know

  • BeatKongs subscription billing is separate from the producer storefront checkout.
  • Storefront payments are intended to go directly to the producer’s connected Stripe or PayPal account; BeatKongs does not initially hold or split these funds.
  • A producer may connect Stripe, PayPal, or both. When both are connected, eligible buyers can choose their payment method.
  • Without a connected payment provider, paid beats should not be publishable for sale.
  • Completed beat orders preserve the chosen license and contract snapshot; buyer delivery includes the beat download and applicable contract.
  • Free beats use the Free Beat license, with delivery and contract rules defined by the producer’s configuration.

How to check this in your account

  1. Open Commerce → Payment Methods to review the producer’s Stripe, PayPal, or Dummy testing connection.
  2. For paid beats, confirm a payment provider is connected and the beat has an enabled paid license.
  3. Use a test checkout where available; verify the resulting order, download, and contract before accepting live purchases.
  4. Check Beat Sales and the payment provider when investigating payment or delivery discrepancies.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:26
BeatKongs Support

How Customers Receive License Contracts

BeatKongs Help Center

How Customers Receive License Contracts

Guidance for this feature in the BeatKongs producer platform.

What to know

  • BeatKongs subscription billing is separate from the producer storefront checkout.
  • Storefront payments are intended to go directly to the producer’s connected Stripe or PayPal account; BeatKongs does not initially hold or split these funds.
  • A producer may connect Stripe, PayPal, or both. When both are connected, eligible buyers can choose their payment method.
  • Without a connected payment provider, paid beats should not be publishable for sale.
  • Completed beat orders preserve the chosen license and contract snapshot; buyer delivery includes the beat download and applicable contract.
  • Free beats use the Free Beat license, with delivery and contract rules defined by the producer’s configuration.

How to check this in your account

  1. Open Commerce → Payment Methods to review the producer’s Stripe, PayPal, or Dummy testing connection.
  2. For paid beats, confirm a payment provider is connected and the beat has an enabled paid license.
  3. Use a test checkout where available; verify the resulting order, download, and contract before accepting live purchases.
  4. Check Beat Sales and the payment provider when investigating payment or delivery discrepancies.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:26
BeatKongs Support

How Free Beat Downloads Work

BeatKongs Help Center

How Free Beat Downloads Work

Guidance for this feature in the BeatKongs producer platform.

What to know

  • BeatKongs subscription billing is separate from the producer storefront checkout.
  • Storefront payments are intended to go directly to the producer’s connected Stripe or PayPal account; BeatKongs does not initially hold or split these funds.
  • A producer may connect Stripe, PayPal, or both. When both are connected, eligible buyers can choose their payment method.
  • Without a connected payment provider, paid beats should not be publishable for sale.
  • Completed beat orders preserve the chosen license and contract snapshot; buyer delivery includes the beat download and applicable contract.
  • Free beats use the Free Beat license, with delivery and contract rules defined by the producer’s configuration.

How to check this in your account

  1. Open Commerce → Payment Methods to review the producer’s Stripe, PayPal, or Dummy testing connection.
  2. For paid beats, confirm a payment provider is connected and the beat has an enabled paid license.
  3. Use a test checkout where available; verify the resulting order, download, and contract before accepting live purchases.
  4. Check Beat Sales and the payment provider when investigating payment or delivery discrepancies.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:25
BeatKongs Support

How to Test Your Storefront Checkout

BeatKongs Help Center

How to Test Your Storefront Checkout

Guidance for this feature in the BeatKongs producer platform.

What to know

  • BeatKongs subscription billing is separate from the producer storefront checkout.
  • Storefront payments are intended to go directly to the producer’s connected Stripe or PayPal account; BeatKongs does not initially hold or split these funds.
  • A producer may connect Stripe, PayPal, or both. When both are connected, eligible buyers can choose their payment method.
  • Without a connected payment provider, paid beats should not be publishable for sale.
  • Completed beat orders preserve the chosen license and contract snapshot; buyer delivery includes the beat download and applicable contract.
  • Free beats use the Free Beat license, with delivery and contract rules defined by the producer’s configuration.

How to check this in your account

  1. Open Commerce → Payment Methods to review the producer’s Stripe, PayPal, or Dummy testing connection.
  2. For paid beats, confirm a payment provider is connected and the beat has an enabled paid license.
  3. Use a test checkout where available; verify the resulting order, download, and contract before accepting live purchases.
  4. Check Beat Sales and the payment provider when investigating payment or delivery discrepancies.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:25
BeatKongs Support

How to Disconnect or Change a Payment Account

BeatKongs Help Center

How to Disconnect or Change a Payment Account

Guidance for this feature in the BeatKongs producer platform.

What to know

  • BeatKongs subscription billing is separate from the producer storefront checkout.
  • Storefront payments are intended to go directly to the producer’s connected Stripe or PayPal account; BeatKongs does not initially hold or split these funds.
  • A producer may connect Stripe, PayPal, or both. When both are connected, eligible buyers can choose their payment method.
  • Without a connected payment provider, paid beats should not be publishable for sale.
  • Completed beat orders preserve the chosen license and contract snapshot; buyer delivery includes the beat download and applicable contract.
  • Free beats use the Free Beat license, with delivery and contract rules defined by the producer’s configuration.

How to check this in your account

  1. Open Commerce → Payment Methods to review the producer’s Stripe, PayPal, or Dummy testing connection.
  2. For paid beats, confirm a payment provider is connected and the beat has an enabled paid license.
  3. Use a test checkout where available; verify the resulting order, download, and contract before accepting live purchases.
  4. Check Beat Sales and the payment provider when investigating payment or delivery discrepancies.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:16
BeatKongs Support

Troubleshooting Failed or Incomplete Payments

BeatKongs Help Center

Troubleshooting Failed or Incomplete Payments

Guidance for this feature in the BeatKongs producer platform.

What to know

  • BeatKongs subscription billing is separate from the producer storefront checkout.
  • Storefront payments are intended to go directly to the producer’s connected Stripe or PayPal account; BeatKongs does not initially hold or split these funds.
  • A producer may connect Stripe, PayPal, or both. When both are connected, eligible buyers can choose their payment method.
  • Without a connected payment provider, paid beats should not be publishable for sale.
  • Completed beat orders preserve the chosen license and contract snapshot; buyer delivery includes the beat download and applicable contract.
  • Free beats use the Free Beat license, with delivery and contract rules defined by the producer’s configuration.

How to check this in your account

  1. Open Commerce → Payment Methods to review the producer’s Stripe, PayPal, or Dummy testing connection.
  2. For paid beats, confirm a payment provider is connected and the beat has an enabled paid license.
  3. Use a test checkout where available; verify the resulting order, download, and contract before accepting live purchases.
  4. Check Beat Sales and the payment provider when investigating payment or delivery discrepancies.
Review before publication: Exact buttons and settings must be checked against the current BeatKongs dashboard. This draft does not claim unverified live behavior.

Need help?

Record the relevant page URL, beat title, license, or order number, along with what happened and what you expected, when contacting BeatKongs Support.

2026-10-19 18:16
BeatKongs Support

Orders, Customers and Discounts

Go to category

How to View Your Storefront Orders

BEATKONGS HELP CENTER

How to View Your Storefront Orders

DRAFT — VERIFY CURRENT DASHBOARD

Overview

Open the Orders section for the correct producer workspace and select the order you need to review.

Where to start

Dashboard area: Commerce → Orders

  1. Open Commerce → Orders in the correct producer workspace.
  2. Open the Orders section for the correct producer workspace and select the order you need to review.
  3. Check the resulting record or storefront behavior before making changes for real customers.
Publication review required: Check current control labels, feature availability and the complete workflow against the live BeatKongs dashboard before publishing.

Need help?

Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.

2026-10-19 18:28
BeatKongs Support

How to View Order Details

BEATKONGS HELP CENTER

How to View Order Details

DRAFT — VERIFY CURRENT DASHBOARD

Overview

Open an order to review its buyer, items, payment and fulfillment information as available. Check the specific order rather than assuming a successful payment from an order listing alone.

Where to start

Dashboard area: Commerce → Orders

  1. Open Commerce → Orders in the correct producer workspace.
  2. Open an order to review its buyer, items, payment and fulfillment information as available. Check the specific order rather than assuming a successful payment from an order listing alone.
  3. Check the resulting record or storefront behavior before making changes for real customers.
Publication review required: Check current control labels, feature availability and the complete workflow against the live BeatKongs dashboard before publishing.

Need help?

Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.

2026-10-19 18:27
BeatKongs Support

Understanding Order Numbers and Statuses

BEATKONGS HELP CENTER

Understanding Order Numbers and Statuses

DRAFT — VERIFY CURRENT DASHBOARD

Overview

An order number identifies the storefront purchase. Payment and fulfillment statuses should be checked separately; do not treat an order number as proof of payment.

Where to start

Dashboard area: Commerce → Orders

  1. Open Commerce → Orders in the correct producer workspace.
  2. An order number identifies the storefront purchase. Payment and fulfillment statuses should be checked separately; do not treat an order number as proof of payment.
  3. Check the resulting record or storefront behavior before making changes for real customers.
Publication review required: Check current control labels, feature availability and the complete workflow against the live BeatKongs dashboard before publishing.

Need help?

Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.

2026-10-19 18:27
BeatKongs Support

How to Track Beat Purchases

BEATKONGS HELP CENTER

How to Track Beat Purchases

DRAFT — VERIFY CURRENT DASHBOARD

Overview

Beat Sales records purchase snapshots including beat, license, customer, order number, price and purchase date.

Where to start

Dashboard area: Music → Beat Sales

  1. Open Music → Beat Sales in the correct producer workspace.
  2. Beat Sales records purchase snapshots including beat, license, customer, order number, price and purchase date.
  3. Check the resulting record or storefront behavior before making changes for real customers.
Publication review required: Check current control labels, feature availability and the complete workflow against the live BeatKongs dashboard before publishing.

Need help?

Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.

2026-10-19 18:27
BeatKongs Support

How to Download Order Contracts and Files

BEATKONGS HELP CENTER

How to Download Order Contracts and Files

DRAFT — VERIFY CURRENT DASHBOARD

Overview

For a beat sale, use the available Download File and Download PDF actions to retrieve delivery files and the saved contract snapshot.

Where to start

Dashboard area: Music → Beat Sales

  1. Open Music → Beat Sales in the correct producer workspace.
  2. For a beat sale, use the available Download File and Download PDF actions to retrieve delivery files and the saved contract snapshot.
  3. Check the resulting record or storefront behavior before making changes for real customers.
Publication review required: Check current control labels, feature availability and the complete workflow against the live BeatKongs dashboard before publishing.

Need help?

Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.

2026-10-19 18:27
BeatKongs Support

Understanding Customer Email Notifications

BEATKONGS HELP CENTER

Understanding Customer Email Notifications

DRAFT — VERIFY CURRENT DASHBOARD

Overview

Beat purchase email notifications are designed to include the beat download and licensing contract. Review the configured email template and test delivery before publishing.

Where to start

Dashboard area: Settings → Emails

  1. Open Settings → Emails in the correct producer workspace.
  2. Beat purchase email notifications are designed to include the beat download and licensing contract. Review the configured email template and test delivery before publishing.
  3. Check the resulting record or storefront behavior before making changes for real customers.
Publication review required: Check current control labels, feature availability and the complete workflow against the live BeatKongs dashboard before publishing.

Need help?

Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.

2026-10-19 18:27
BeatKongs Support

How to View Your Customers

BEATKONGS HELP CENTER

How to View Your Customers

DRAFT — VERIFY CURRENT DASHBOARD

Overview

Open Customers to review customer records if the Customers feature is enabled for the producer plan.

Where to start

Dashboard area: Commerce → Customers

  1. Open Commerce → Customers in the correct producer workspace.
  2. Open Customers to review customer records if the Customers feature is enabled for the producer plan.
  3. Check the resulting record or storefront behavior before making changes for real customers.
Publication review required: Check current control labels, feature availability and the complete workflow against the live BeatKongs dashboard before publishing.

Need help?

Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.

2026-10-19 18:27
BeatKongs Support

Understanding Customer Accounts

BEATKONGS HELP CENTER

Understanding Customer Accounts

DRAFT — VERIFY CURRENT DASHBOARD

Overview

Customer signups can still be stored when the Customers dashboard feature is disabled, but producers cannot access the locked management page.

Where to start

Dashboard area: Commerce → Customers

  1. Open Commerce → Customers in the correct producer workspace.
  2. Customer signups can still be stored when the Customers dashboard feature is disabled, but producers cannot access the locked management page.
  3. Check the resulting record or storefront behavior before making changes for real customers.
Publication review required: Check current control labels, feature availability and the complete workflow against the live BeatKongs dashboard before publishing.

Need help?

Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.

2026-10-19 18:27
BeatKongs Support

How to Export Orders and Customer Data

BEATKONGS HELP CENTER

How to Export Orders and Customer Data

DRAFT — VERIFY CURRENT DASHBOARD

Overview

Use available CSV export actions only where implemented and enabled. Verify the export contents and permissions before distributing customer information.

Where to start

Dashboard area: Commerce → Orders / Customers

  1. Open Commerce → Orders / Customers in the correct producer workspace.
  2. Use available CSV export actions only where implemented and enabled. Verify the export contents and permissions before distributing customer information.
  3. Check the resulting record or storefront behavior before making changes for real customers.
Publication review required: Check current control labels, feature availability and the complete workflow against the live BeatKongs dashboard before publishing.

Need help?

Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.

2026-10-19 18:27
BeatKongs Support

How to Create Discount Codes

BEATKONGS HELP CENTER

How to Create Discount Codes

DRAFT — VERIFY CURRENT DASHBOARD

Overview

Open Discounts to review the controls for creating a promotion. Exact discount rules and fields must be verified in the current dashboard.

Where to start

Dashboard area: Commerce → Discounts

  1. Open Commerce → Discounts in the correct producer workspace.
  2. Open Discounts to review the controls for creating a promotion. Exact discount rules and fields must be verified in the current dashboard.
  3. Check the resulting record or storefront behavior before making changes for real customers.
Publication review required: Check current control labels, feature availability and the complete workflow against the live BeatKongs dashboard before publishing.

Need help?

Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.

2026-10-19 18:27
BeatKongs Support

How to Edit or Disable Discounts

BEATKONGS HELP CENTER

How to Edit or Disable Discounts

DRAFT — VERIFY CURRENT DASHBOARD

Overview

Find the existing discount in Commerce → Discounts and review the available edit or disable controls. Test how the change affects checkout.

Where to start

Dashboard area: Commerce → Discounts

  1. Open Commerce → Discounts in the correct producer workspace.
  2. Find the existing discount in Commerce → Discounts and review the available edit or disable controls. Test how the change affects checkout.
  3. Check the resulting record or storefront behavior before making changes for real customers.
Publication review required: Check current control labels, feature availability and the complete workflow against the live BeatKongs dashboard before publishing.

Need help?

Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.

2026-10-19 18:27
BeatKongs Support

Understanding Customers Feature Plan Restrictions

BEATKONGS HELP CENTER

Understanding Customers Feature Plan Restrictions

DRAFT — VERIFY CURRENT DASHBOARD

Overview

Customers is an ON/OFF plan entitlement. When OFF, the dashboard is locked while signups can still be stored for later access if the feature becomes available.

Where to start

Dashboard area: Commerce → Customers

  1. Open Commerce → Customers in the correct producer workspace.
  2. Customers is an ON/OFF plan entitlement. When OFF, the dashboard is locked while signups can still be stored for later access if the feature becomes available.
  3. Check the resulting record or storefront behavior before making changes for real customers.
Publication review required: Check current control labels, feature availability and the complete workflow against the live BeatKongs dashboard before publishing.

Need help?

Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.

2026-10-19 18:27
BeatKongs Support

Merch and Printful

Go to category

Introduction to Selling Merch with BeatKongs

<div style="font-family:Arial,Helvetica,sans-serif;color:#241b30;line-height:1.75;max-width:900px;margin:0 auto"><div style="background:#6f27e5;color:#fff;padding:30px 28px;border-radius:12px"><div style="color:#fff;font-size:12px;letter-spacing:1.5px;font-weight:bold">BEATKONGS HELP CENTER</div><h2 style="color:#fff;margin:10px 0">Introduction to Selling Merch with BeatKongs</h2><p style="color:#fff;margin:0">PLANNED FEATURE — NOT YET VERIFIED</p></div><h3>Overview</h3><p>Printful-only merchandise integration is planned; do not advertise it as available until the integration is implemented and tested.</p><h3>Where to start</h3><p><strong>Dashboard area:</strong> Merch / Printful (planned)</p><ol><li>Do not follow this guide as an active setup procedure until the Printful milestone is implemented.</li><li>Verify the relevant Printful integration behavior on a test producer storefront.</li><li>After QA, replace this draft with screenshots and exact steps from the live dashboard.</li></ol><div style="background:#f3edff;border-left:4px solid #6f27e5;padding:14px 18px;margin-top:22px"><strong>Publication review required:</strong> This Printful workflow is planned, not confirmed as implemented. Do not publish this article as a working instruction.</div><h3>Need help?</h3><p>Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.</p></div>

2026-10-19 05:32
BeatKongs Support

How BeatKongs and Printful Work Together

<div style="font-family:Arial,Helvetica,sans-serif;color:#241b30;line-height:1.75;max-width:900px;margin:0 auto"><div style="background:#6f27e5;color:#fff;padding:30px 28px;border-radius:12px"><div style="color:#fff;font-size:12px;letter-spacing:1.5px;font-weight:bold">BEATKONGS HELP CENTER</div><h2 style="color:#fff;margin:10px 0">How BeatKongs and Printful Work Together</h2><p style="color:#fff;margin:0">PLANNED FEATURE — NOT YET VERIFIED</p></div><h3>Overview</h3><p>The intended model connects Printful merchandise to the producer storefront. Actual synchronization and fulfillment behavior must be verified after development.</p><h3>Where to start</h3><p><strong>Dashboard area:</strong> Merch / Printful (planned)</p><ol><li>Do not follow this guide as an active setup procedure until the Printful milestone is implemented.</li><li>Verify the relevant Printful integration behavior on a test producer storefront.</li><li>After QA, replace this draft with screenshots and exact steps from the live dashboard.</li></ol><div style="background:#f3edff;border-left:4px solid #6f27e5;padding:14px 18px;margin-top:22px"><strong>Publication review required:</strong> This Printful workflow is planned, not confirmed as implemented. Do not publish this article as a working instruction.</div><h3>Need help?</h3><p>Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.</p></div>

2026-10-19 05:32
BeatKongs Support

How to Connect Your Printful Account

<div style="font-family:Arial,Helvetica,sans-serif;color:#241b30;line-height:1.75;max-width:900px;margin:0 auto"><div style="background:#6f27e5;color:#fff;padding:30px 28px;border-radius:12px"><div style="color:#fff;font-size:12px;letter-spacing:1.5px;font-weight:bold">BEATKONGS HELP CENTER</div><h2 style="color:#fff;margin:10px 0">How to Connect Your Printful Account</h2><p style="color:#fff;margin:0">PLANNED FEATURE — NOT YET VERIFIED</p></div><h3>Overview</h3><p>The planned Printful connection process has not been verified in the live producer dashboard.</p><h3>Where to start</h3><p><strong>Dashboard area:</strong> Merch / Printful (planned)</p><ol><li>Do not follow this guide as an active setup procedure until the Printful milestone is implemented.</li><li>Verify the relevant Printful integration behavior on a test producer storefront.</li><li>After QA, replace this draft with screenshots and exact steps from the live dashboard.</li></ol><div style="background:#f3edff;border-left:4px solid #6f27e5;padding:14px 18px;margin-top:22px"><strong>Publication review required:</strong> This Printful workflow is planned, not confirmed as implemented. Do not publish this article as a working instruction.</div><h3>Need help?</h3><p>Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.</p></div>

2026-10-19 05:32
BeatKongs Support

How to Import Printful Products

<div style="font-family:Arial,Helvetica,sans-serif;color:#241b30;line-height:1.75;max-width:900px;margin:0 auto"><div style="background:#6f27e5;color:#fff;padding:30px 28px;border-radius:12px"><div style="color:#fff;font-size:12px;letter-spacing:1.5px;font-weight:bold">BEATKONGS HELP CENTER</div><h2 style="color:#fff;margin:10px 0">How to Import Printful Products</h2><p style="color:#fff;margin:0">PLANNED FEATURE — NOT YET VERIFIED</p></div><h3>Overview</h3><p>The intended import would create storefront product entries from Printful; product mapping and variants require implementation verification.</p><h3>Where to start</h3><p><strong>Dashboard area:</strong> Merch / Printful (planned)</p><ol><li>Do not follow this guide as an active setup procedure until the Printful milestone is implemented.</li><li>Verify the relevant Printful integration behavior on a test producer storefront.</li><li>After QA, replace this draft with screenshots and exact steps from the live dashboard.</li></ol><div style="background:#f3edff;border-left:4px solid #6f27e5;padding:14px 18px;margin-top:22px"><strong>Publication review required:</strong> This Printful workflow is planned, not confirmed as implemented. Do not publish this article as a working instruction.</div><h3>Need help?</h3><p>Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.</p></div>

2026-10-19 05:32
BeatKongs Support

How to Display Merch on Your Website

<div style="font-family:Arial,Helvetica,sans-serif;color:#241b30;line-height:1.75;max-width:900px;margin:0 auto"><div style="background:#6f27e5;color:#fff;padding:30px 28px;border-radius:12px"><div style="color:#fff;font-size:12px;letter-spacing:1.5px;font-weight:bold">BEATKONGS HELP CENTER</div><h2 style="color:#fff;margin:10px 0">How to Display Merch on Your Website</h2><p style="color:#fff;margin:0">PLANNED FEATURE — NOT YET VERIFIED</p></div><h3>Overview</h3><p>Imported merchandise should be displayed through the producer website once integration is complete; exact page creation and publishing controls are not yet confirmed.</p><h3>Where to start</h3><p><strong>Dashboard area:</strong> Merch / Printful (planned)</p><ol><li>Do not follow this guide as an active setup procedure until the Printful milestone is implemented.</li><li>Verify the relevant Printful integration behavior on a test producer storefront.</li><li>After QA, replace this draft with screenshots and exact steps from the live dashboard.</li></ol><div style="background:#f3edff;border-left:4px solid #6f27e5;padding:14px 18px;margin-top:22px"><strong>Publication review required:</strong> This Printful workflow is planned, not confirmed as implemented. Do not publish this article as a working instruction.</div><h3>Need help?</h3><p>Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.</p></div>

2026-10-19 05:32
BeatKongs Support

How Merch Orders and Payments Work

<div style="font-family:Arial,Helvetica,sans-serif;color:#241b30;line-height:1.75;max-width:900px;margin:0 auto"><div style="background:#6f27e5;color:#fff;padding:30px 28px;border-radius:12px"><div style="color:#fff;font-size:12px;letter-spacing:1.5px;font-weight:bold">BEATKONGS HELP CENTER</div><h2 style="color:#fff;margin:10px 0">How Merch Orders and Payments Work</h2><p style="color:#fff;margin:0">PLANNED FEATURE — NOT YET VERIFIED</p></div><h3>Overview</h3><p>The proposed checkout and Printful payment/fulfillment relationship needs end-to-end confirmation before publishing instructions.</p><h3>Where to start</h3><p><strong>Dashboard area:</strong> Merch / Printful (planned)</p><ol><li>Do not follow this guide as an active setup procedure until the Printful milestone is implemented.</li><li>Verify the relevant Printful integration behavior on a test producer storefront.</li><li>After QA, replace this draft with screenshots and exact steps from the live dashboard.</li></ol><div style="background:#f3edff;border-left:4px solid #6f27e5;padding:14px 18px;margin-top:22px"><strong>Publication review required:</strong> This Printful workflow is planned, not confirmed as implemented. Do not publish this article as a working instruction.</div><h3>Need help?</h3><p>Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.</p></div>

2026-10-19 05:32
BeatKongs Support

How Printful Orders Are Fulfilled

<div style="font-family:Arial,Helvetica,sans-serif;color:#241b30;line-height:1.75;max-width:900px;margin:0 auto"><div style="background:#6f27e5;color:#fff;padding:30px 28px;border-radius:12px"><div style="color:#fff;font-size:12px;letter-spacing:1.5px;font-weight:bold">BEATKONGS HELP CENTER</div><h2 style="color:#fff;margin:10px 0">How Printful Orders Are Fulfilled</h2><p style="color:#fff;margin:0">PLANNED FEATURE — NOT YET VERIFIED</p></div><h3>Overview</h3><p>Automatic forwarding of orders to Printful must be tested. Do not promise automatic fulfillment until verified.</p><h3>Where to start</h3><p><strong>Dashboard area:</strong> Merch / Printful (planned)</p><ol><li>Do not follow this guide as an active setup procedure until the Printful milestone is implemented.</li><li>Verify the relevant Printful integration behavior on a test producer storefront.</li><li>After QA, replace this draft with screenshots and exact steps from the live dashboard.</li></ol><div style="background:#f3edff;border-left:4px solid #6f27e5;padding:14px 18px;margin-top:22px"><strong>Publication review required:</strong> This Printful workflow is planned, not confirmed as implemented. Do not publish this article as a working instruction.</div><h3>Need help?</h3><p>Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.</p></div>

2026-10-19 05:32
BeatKongs Support

How Customers Receive Shipping Updates

<div style="font-family:Arial,Helvetica,sans-serif;color:#241b30;line-height:1.75;max-width:900px;margin:0 auto"><div style="background:#6f27e5;color:#fff;padding:30px 28px;border-radius:12px"><div style="color:#fff;font-size:12px;letter-spacing:1.5px;font-weight:bold">BEATKONGS HELP CENTER</div><h2 style="color:#fff;margin:10px 0">How Customers Receive Shipping Updates</h2><p style="color:#fff;margin:0">PLANNED FEATURE — NOT YET VERIFIED</p></div><h3>Overview</h3><p>Whether tracking messages are automatically passed from Printful through BeatKongs requires testing. Do not instruct producers to rely on automatic notices yet.</p><h3>Where to start</h3><p><strong>Dashboard area:</strong> Merch / Printful (planned)</p><ol><li>Do not follow this guide as an active setup procedure until the Printful milestone is implemented.</li><li>Verify the relevant Printful integration behavior on a test producer storefront.</li><li>After QA, replace this draft with screenshots and exact steps from the live dashboard.</li></ol><div style="background:#f3edff;border-left:4px solid #6f27e5;padding:14px 18px;margin-top:22px"><strong>Publication review required:</strong> This Printful workflow is planned, not confirmed as implemented. Do not publish this article as a working instruction.</div><h3>Need help?</h3><p>Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.</p></div>

2026-10-19 05:32
BeatKongs Support

How to Track Merch Orders

<div style="font-family:Arial,Helvetica,sans-serif;color:#241b30;line-height:1.75;max-width:900px;margin:0 auto"><div style="background:#6f27e5;color:#fff;padding:30px 28px;border-radius:12px"><div style="color:#fff;font-size:12px;letter-spacing:1.5px;font-weight:bold">BEATKONGS HELP CENTER</div><h2 style="color:#fff;margin:10px 0">How to Track Merch Orders</h2><p style="color:#fff;margin:0">PLANNED FEATURE — NOT YET VERIFIED</p></div><h3>Overview</h3><p>Order and tracking status synchronization with Printful has not yet been confirmed.</p><h3>Where to start</h3><p><strong>Dashboard area:</strong> Merch / Printful (planned)</p><ol><li>Do not follow this guide as an active setup procedure until the Printful milestone is implemented.</li><li>Verify the relevant Printful integration behavior on a test producer storefront.</li><li>After QA, replace this draft with screenshots and exact steps from the live dashboard.</li></ol><div style="background:#f3edff;border-left:4px solid #6f27e5;padding:14px 18px;margin-top:22px"><strong>Publication review required:</strong> This Printful workflow is planned, not confirmed as implemented. Do not publish this article as a working instruction.</div><h3>Need help?</h3><p>Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.</p></div>

2026-10-19 05:32
BeatKongs Support

How to Handle Merch Returns and Fulfillment Problems

BEATKONGS HELP CENTER

How to Handle Merch Returns and Fulfillment Problems

PLANNED FEATURE — NOT YET VERIFIED

Overview

Returns, refunds, reprints and customer-support responsibility need a finalized Printful integration policy.

Where to start

Dashboard area: Merch / Printful (planned)

  1. Do not follow this guide as an active setup procedure until the Printful milestone is implemented.
  2. Verify the relevant Printful integration behavior on a test producer storefront.
  3. After QA, replace this draft with screenshots and exact steps from the live dashboard.
Publication review required: This Printful workflow is planned, not confirmed as implemented. Do not publish this article as a working instruction.

Need help?

Use Report Issues in the producer dashboard to contact BeatKongs Support. Include the relevant page, order number where applicable, and steps to reproduce the issue.

2026-10-19 18:28
BeatKongs Support

Blog and Posts

Go to category

How to Create a Blog Post

BeatKongs Help Center · Blog & Posts

How to Create a Blog Post

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard includes Posts, Tags, Categories, and Comments under Posts.
  • Blog access is controlled by the producer’s subscription plan. When Blog is unavailable, dynamic blog functions are locked, but static website pages can still be created.
  • Posts are distinct from static pages created in Kong Builder. Website pages and navigation menus are managed separately.
  • Images used in posts should be selected from the producer’s available media assets; check published appearance after saving.

Step-by-step

  1. Open Posts → Posts in your producer dashboard.
  2. Choose the available add/create post action and enter a descriptive title and post content.
  3. Add images, categories, tags, and SEO fields if the current editor provides them.
  4. Save, preview, and verify the published post before sharing its link.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:30
BeatKongs Support

How to Edit an Existing Post

BeatKongs Help Center · Blog & Posts

How to Edit an Existing Post

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard includes Posts, Tags, Categories, and Comments under Posts.
  • Blog access is controlled by the producer’s subscription plan. When Blog is unavailable, dynamic blog functions are locked, but static website pages can still be created.
  • Posts are distinct from static pages created in Kong Builder. Website pages and navigation menus are managed separately.
  • Images used in posts should be selected from the producer’s available media assets; check published appearance after saving.

Step-by-step

  1. Open Posts → Posts and find the existing article.
  2. Open its edit action, update the desired fields, and save.
  3. Verify that the published post reflects the changes.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:29
BeatKongs Support

How to Add Images and Media to Posts

BeatKongs Help Center · Blog & Posts

How to Add Images and Media to Posts

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard includes Posts, Tags, Categories, and Comments under Posts.
  • Blog access is controlled by the producer’s subscription plan. When Blog is unavailable, dynamic blog functions are locked, but static website pages can still be created.
  • Posts are distinct from static pages created in Kong Builder. Website pages and navigation menus are managed separately.
  • Images used in posts should be selected from the producer’s available media assets; check published appearance after saving.

Step-by-step

  1. Open Posts in the producer dashboard and select the relevant Posts, Tags, Categories, or Comments section.
  2. Review the controls visible in your current account and plan.
  3. Save any changes and verify them on the published website.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:29
BeatKongs Support

How to Create Post Categories

BeatKongs Help Center · Blog & Posts

How to Create Post Categories

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard includes Posts, Tags, Categories, and Comments under Posts.
  • Blog access is controlled by the producer’s subscription plan. When Blog is unavailable, dynamic blog functions are locked, but static website pages can still be created.
  • Posts are distinct from static pages created in Kong Builder. Website pages and navigation menus are managed separately.
  • Images used in posts should be selected from the producer’s available media assets; check published appearance after saving.

Step-by-step

  1. Open Posts → Categories.
  2. Create or edit a category using the controls available in your dashboard.
  3. Assign the category to the relevant post and verify its appearance.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:29
BeatKongs Support

How to Create and Manage Post Tags

BeatKongs Help Center · Blog & Posts

How to Create and Manage Post Tags

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard includes Posts, Tags, Categories, and Comments under Posts.
  • Blog access is controlled by the producer’s subscription plan. When Blog is unavailable, dynamic blog functions are locked, but static website pages can still be created.
  • Posts are distinct from static pages created in Kong Builder. Website pages and navigation menus are managed separately.
  • Images used in posts should be selected from the producer’s available media assets; check published appearance after saving.

Step-by-step

  1. Open Posts → Tags.
  2. Add or edit the tag, then assign it to the relevant post.
  3. Save and confirm the tag is displayed or used as intended.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:29
BeatKongs Support

How to Manage Blog Comments

BeatKongs Help Center · Blog & Posts

How to Manage Blog Comments

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard includes Posts, Tags, Categories, and Comments under Posts.
  • Blog access is controlled by the producer’s subscription plan. When Blog is unavailable, dynamic blog functions are locked, but static website pages can still be created.
  • Posts are distinct from static pages created in Kong Builder. Website pages and navigation menus are managed separately.
  • Images used in posts should be selected from the producer’s available media assets; check published appearance after saving.

Step-by-step

  1. Open Posts → Comments.
  2. Review submitted comments and use the moderation controls actually available to your account.
  3. Check the public post to confirm any moderation change.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:29
BeatKongs Support

How to Configure Blog Post SEO

BeatKongs Help Center · Blog & Posts

How to Configure Blog Post SEO

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard includes Posts, Tags, Categories, and Comments under Posts.
  • Blog access is controlled by the producer’s subscription plan. When Blog is unavailable, dynamic blog functions are locked, but static website pages can still be created.
  • Posts are distinct from static pages created in Kong Builder. Website pages and navigation menus are managed separately.
  • Images used in posts should be selected from the producer’s available media assets; check published appearance after saving.

Step-by-step

  1. Open the relevant post for editing.
  2. Review the SEO fields available in the post editor and enter accurate page metadata.
  3. Save and inspect the published page title and description where possible.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:29
BeatKongs Support

How to Display Blog Posts on Your Website

BeatKongs Help Center · Blog & Posts

How to Display Blog Posts on Your Website

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard includes Posts, Tags, Categories, and Comments under Posts.
  • Blog access is controlled by the producer’s subscription plan. When Blog is unavailable, dynamic blog functions are locked, but static website pages can still be created.
  • Posts are distinct from static pages created in Kong Builder. Website pages and navigation menus are managed separately.
  • Images used in posts should be selected from the producer’s available media assets; check published appearance after saving.

Step-by-step

  1. Confirm your plan has the Blog feature enabled.
  2. Create and publish at least one post.
  3. Use the available theme or builder controls to expose the blog listing, then verify the live site.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:29
BeatKongs Support

Understanding Blog Feature Plan Restrictions

BeatKongs Help Center · Blog & Posts

Understanding Blog Feature Plan Restrictions

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard includes Posts, Tags, Categories, and Comments under Posts.
  • Blog access is controlled by the producer’s subscription plan. When Blog is unavailable, dynamic blog functions are locked, but static website pages can still be created.
  • Posts are distinct from static pages created in Kong Builder. Website pages and navigation menus are managed separately.
  • Images used in posts should be selected from the producer’s available media assets; check published appearance after saving.

Step-by-step

  1. Open Account → Change Plan to review available plan features.
  2. Confirm whether Blog is enabled for the current subscription.
  3. If unavailable, continue using static pages where appropriate; upgrade only if you need dynamic blog functionality.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:29
BeatKongs Support

Newsletter and Messages

Go to category

Introduction to BeatKongs Newsletter

BeatKongs Help Center · Newsletter & Messages

Introduction to BeatKongs Newsletter

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard has Newsletter → Subscribers and Campaigns, plus a separate Messages section.
  • Newsletter access is controlled by the producer’s subscription plan. When disabled, signup forms may still collect subscriber records while the newsletter dashboard is locked.
  • Subscribers and campaigns are different: the subscriber list stores contacts; campaigns are messages prepared for selected recipients.
  • Customer messages are managed separately from newsletter campaign sending.

Step-by-step

  1. Open Newsletter or Messages in the producer dashboard.
  2. Select the relevant section and review available controls.
  3. Save changes and verify the result using a test account or controlled test data.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:31
BeatKongs Support

Understanding the Subscribers Dashboard

BeatKongs Help Center · Newsletter & Messages

Understanding the Subscribers Dashboard

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard has Newsletter → Subscribers and Campaigns, plus a separate Messages section.
  • Newsletter access is controlled by the producer’s subscription plan. When disabled, signup forms may still collect subscriber records while the newsletter dashboard is locked.
  • Subscribers and campaigns are different: the subscriber list stores contacts; campaigns are messages prepared for selected recipients.
  • Customer messages are managed separately from newsletter campaign sending.

Step-by-step

  1. Open Newsletter → Subscribers if your subscription permits access.
  2. Review the subscriber list or place an available signup form on your website using Kong Builder.
  3. Submit a test signup with an address you control and confirm the subscriber record appears where accessible.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:31
BeatKongs Support

How to Collect Email Subscribers

BeatKongs Help Center · Newsletter & Messages

How to Collect Email Subscribers

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard has Newsletter → Subscribers and Campaigns, plus a separate Messages section.
  • Newsletter access is controlled by the producer’s subscription plan. When disabled, signup forms may still collect subscriber records while the newsletter dashboard is locked.
  • Subscribers and campaigns are different: the subscriber list stores contacts; campaigns are messages prepared for selected recipients.
  • Customer messages are managed separately from newsletter campaign sending.

Step-by-step

  1. Open Newsletter → Subscribers if your subscription permits access.
  2. Review the subscriber list or place an available signup form on your website using Kong Builder.
  3. Submit a test signup with an address you control and confirm the subscriber record appears where accessible.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:31
BeatKongs Support

How to Add Newsletter Signup Forms

BeatKongs Help Center · Newsletter & Messages

How to Add Newsletter Signup Forms

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard has Newsletter → Subscribers and Campaigns, plus a separate Messages section.
  • Newsletter access is controlled by the producer’s subscription plan. When disabled, signup forms may still collect subscriber records while the newsletter dashboard is locked.
  • Subscribers and campaigns are different: the subscriber list stores contacts; campaigns are messages prepared for selected recipients.
  • Customer messages are managed separately from newsletter campaign sending.

Step-by-step

  1. Open Newsletter → Subscribers if your subscription permits access.
  2. Review the subscriber list or place an available signup form on your website using Kong Builder.
  3. Submit a test signup with an address you control and confirm the subscriber record appears where accessible.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:30
BeatKongs Support

How to Create a Newsletter Campaign

BeatKongs Help Center · Newsletter & Messages

How to Create a Newsletter Campaign

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard has Newsletter → Subscribers and Campaigns, plus a separate Messages section.
  • Newsletter access is controlled by the producer’s subscription plan. When disabled, signup forms may still collect subscriber records while the newsletter dashboard is locked.
  • Subscribers and campaigns are different: the subscriber list stores contacts; campaigns are messages prepared for selected recipients.
  • Customer messages are managed separately from newsletter campaign sending.

Step-by-step

  1. Open Newsletter → Campaigns if your plan has Newsletter access.
  2. Create or select a campaign, then prepare its content and intended recipient group using the available controls.
  3. Check sender information and test the content before any actual send.
  4. Only send to subscribers with appropriate consent; confirm the campaign result in the dashboard.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:30
BeatKongs Support

How to Edit Newsletter Content

BeatKongs Help Center · Newsletter & Messages

How to Edit Newsletter Content

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard has Newsletter → Subscribers and Campaigns, plus a separate Messages section.
  • Newsletter access is controlled by the producer’s subscription plan. When disabled, signup forms may still collect subscriber records while the newsletter dashboard is locked.
  • Subscribers and campaigns are different: the subscriber list stores contacts; campaigns are messages prepared for selected recipients.
  • Customer messages are managed separately from newsletter campaign sending.

Step-by-step

  1. Open Newsletter → Campaigns if your plan has Newsletter access.
  2. Create or select a campaign, then prepare its content and intended recipient group using the available controls.
  3. Check sender information and test the content before any actual send.
  4. Only send to subscribers with appropriate consent; confirm the campaign result in the dashboard.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:30
BeatKongs Support

How to Select Campaign Recipients

BeatKongs Help Center · Newsletter & Messages

How to Select Campaign Recipients

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard has Newsletter → Subscribers and Campaigns, plus a separate Messages section.
  • Newsletter access is controlled by the producer’s subscription plan. When disabled, signup forms may still collect subscriber records while the newsletter dashboard is locked.
  • Subscribers and campaigns are different: the subscriber list stores contacts; campaigns are messages prepared for selected recipients.
  • Customer messages are managed separately from newsletter campaign sending.

Step-by-step

  1. Open Newsletter → Campaigns if your plan has Newsletter access.
  2. Create or select a campaign, then prepare its content and intended recipient group using the available controls.
  3. Check sender information and test the content before any actual send.
  4. Only send to subscribers with appropriate consent; confirm the campaign result in the dashboard.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:30
BeatKongs Support

How to Send a Newsletter Campaign

BeatKongs Help Center · Newsletter & Messages

How to Send a Newsletter Campaign

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard has Newsletter → Subscribers and Campaigns, plus a separate Messages section.
  • Newsletter access is controlled by the producer’s subscription plan. When disabled, signup forms may still collect subscriber records while the newsletter dashboard is locked.
  • Subscribers and campaigns are different: the subscriber list stores contacts; campaigns are messages prepared for selected recipients.
  • Customer messages are managed separately from newsletter campaign sending.

Step-by-step

  1. Open Newsletter → Campaigns if your plan has Newsletter access.
  2. Create or select a campaign, then prepare its content and intended recipient group using the available controls.
  3. Check sender information and test the content before any actual send.
  4. Only send to subscribers with appropriate consent; confirm the campaign result in the dashboard.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:30
BeatKongs Support

How to Manage Subscribers

BeatKongs Help Center · Newsletter & Messages

How to Manage Subscribers

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard has Newsletter → Subscribers and Campaigns, plus a separate Messages section.
  • Newsletter access is controlled by the producer’s subscription plan. When disabled, signup forms may still collect subscriber records while the newsletter dashboard is locked.
  • Subscribers and campaigns are different: the subscriber list stores contacts; campaigns are messages prepared for selected recipients.
  • Customer messages are managed separately from newsletter campaign sending.

Step-by-step

  1. Open Newsletter → Subscribers if your subscription permits access.
  2. Review the subscriber list or place an available signup form on your website using Kong Builder.
  3. Submit a test signup with an address you control and confirm the subscriber record appears where accessible.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:30
BeatKongs Support

How to Export Subscriber Lists

BeatKongs Help Center · Newsletter & Messages

How to Export Subscriber Lists

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard has Newsletter → Subscribers and Campaigns, plus a separate Messages section.
  • Newsletter access is controlled by the producer’s subscription plan. When disabled, signup forms may still collect subscriber records while the newsletter dashboard is locked.
  • Subscribers and campaigns are different: the subscriber list stores contacts; campaigns are messages prepared for selected recipients.
  • Customer messages are managed separately from newsletter campaign sending.

Step-by-step

  1. Open Newsletter → Subscribers if the plan allows access.
  2. Look for the export action in the current Subscribers dashboard.
  3. Review the downloaded data and handle subscriber email addresses securely.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:30
BeatKongs Support

Understanding Newsletter Feature Plan Restrictions

BeatKongs Help Center · Newsletter & Messages

Understanding Newsletter Feature Plan Restrictions

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard has Newsletter → Subscribers and Campaigns, plus a separate Messages section.
  • Newsletter access is controlled by the producer’s subscription plan. When disabled, signup forms may still collect subscriber records while the newsletter dashboard is locked.
  • Subscribers and campaigns are different: the subscriber list stores contacts; campaigns are messages prepared for selected recipients.
  • Customer messages are managed separately from newsletter campaign sending.

Step-by-step

  1. Open Account → Change Plan and review Newsletter entitlement.
  2. If the dashboard is locked, recognize that signup forms may still collect records even when you cannot manage them.
  3. Choose an eligible plan if access to Subscribers and Campaigns is required.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:30
BeatKongs Support

Understanding the Messages Dashboard

BeatKongs Help Center · Newsletter & Messages

Understanding the Messages Dashboard

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard has Newsletter → Subscribers and Campaigns, plus a separate Messages section.
  • Newsletter access is controlled by the producer’s subscription plan. When disabled, signup forms may still collect subscriber records while the newsletter dashboard is locked.
  • Subscribers and campaigns are different: the subscriber list stores contacts; campaigns are messages prepared for selected recipients.
  • Customer messages are managed separately from newsletter campaign sending.

Step-by-step

  1. Open Messages in the producer dashboard.
  2. Select the relevant customer conversation or submission.
  3. Review the message and use the available reply controls, if present.
  4. Confirm the reply was submitted successfully; do not assume delivery without a confirmation.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:30
BeatKongs Support

How to View and Respond to Customer Messages

BeatKongs Help Center · Newsletter & Messages

How to View and Respond to Customer Messages

A BeatKongs-specific guide to this producer dashboard workflow.

Before you begin

  • The producer dashboard has Newsletter → Subscribers and Campaigns, plus a separate Messages section.
  • Newsletter access is controlled by the producer’s subscription plan. When disabled, signup forms may still collect subscriber records while the newsletter dashboard is locked.
  • Subscribers and campaigns are different: the subscriber list stores contacts; campaigns are messages prepared for selected recipients.
  • Customer messages are managed separately from newsletter campaign sending.

Step-by-step

  1. Open Messages in the producer dashboard.
  2. Select the relevant customer conversation or submission.
  3. Review the message and use the available reply controls, if present.
  4. Confirm the reply was submitted successfully; do not assume delivery without a confirmation.

Verify the result

Check the saved dashboard record and, where applicable, the published producer website. Test only with your own content or contact details, and do not assume a setting is active until the current interface confirms it.

Editorial review required: This article is based on established BeatKongs specifications. Confirm the exact buttons, fields, plan behavior, and published result against the latest working interface before making it public. No demo screenshots or unverified links are included.

2026-10-19 18:30
BeatKongs Support

Reviews, Questions and Feedback

Go to category

Understanding Reviews and Questions

BeatKongs Help Center · Reviews, Questions & Feedback

Understanding Reviews and Questions

Step-by-step guidance for your BeatKongs producer workspace.

What to know

Reviews are customer feedback; Questions are customer inquiries. Both are managed under Feedback, but serve different purposes.

Steps

  1. Open Feedback → Reviews to inspect review submissions.
  2. Open Feedback → Questions to inspect inquiries.
  3. Use the relevant moderation or response options that appear in your current dashboard.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:32
BeatKongs Support

How Customers Submit Reviews

BeatKongs Help Center · Reviews, Questions & Feedback

How Customers Submit Reviews

Step-by-step guidance for your BeatKongs producer workspace.

What to know

Customer review submissions are part of the Feedback feature when available on the storefront.

Steps

  1. Check that the site has a review submission entry point.
  2. Submit a clearly labeled test review as a visitor.
  3. Confirm it appears in Feedback → Reviews before displaying it publicly.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:31
BeatKongs Support

How to View Customer Reviews

BeatKongs Help Center · Reviews, Questions & Feedback

How to View Customer Reviews

Step-by-step guidance for your BeatKongs producer workspace.

What to know

The Reviews area is located under Feedback in the producer dashboard.

Steps

  1. Open Feedback → Reviews.
  2. Review the available entries and details.
  3. If the area is locked, check the Feedback entitlement on the current plan.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:31
BeatKongs Support

How to Approve or Moderate Reviews

BeatKongs Help Center · Reviews, Questions & Feedback

How to Approve or Moderate Reviews

Step-by-step guidance for your BeatKongs producer workspace.

What to know

The Reviews area is the producer-facing place to manage customer review submissions. Exact moderation states and buttons require verification.

Steps

  1. Open Feedback → Reviews.
  2. Select the relevant submission and inspect available moderation controls.
  3. Confirm the resulting visibility on the published website.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:31
BeatKongs Support

How to Display Reviews on Your Website

BeatKongs Help Center · Reviews, Questions & Feedback

How to Display Reviews on Your Website

Step-by-step guidance for your BeatKongs producer workspace.

What to know

Reviews can be surfaced through the site experience where the theme or builder offers a supported reviews component.

Steps

  1. Inspect your Kong Builder blocks or current theme for a reviews display option.
  2. Place or enable it only if available.
  3. Save and verify the public page with a real approved test submission.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:31
BeatKongs Support

How Customers Submit Questions

BeatKongs Help Center · Reviews, Questions & Feedback

How Customers Submit Questions

Step-by-step guidance for your BeatKongs producer workspace.

What to know

Questions are collected through supported storefront question forms or components.

Steps

  1. Locate a Questions submission form on the published site, if present.
  2. Send a clearly marked test question.
  3. Confirm the submission is recorded under Feedback → Questions.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:31
BeatKongs Support

How to View and Respond to Questions

BeatKongs Help Center · Reviews, Questions & Feedback

How to View and Respond to Questions

Step-by-step guidance for your BeatKongs producer workspace.

What to know

The Questions area is under Feedback. Response controls must be confirmed in the current interface.

Steps

  1. Open Feedback → Questions.
  2. Inspect the relevant question and available response actions.
  3. Verify whether the customer receives a response or notification before relying on that workflow.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:31
BeatKongs Support

How to Manage Unwanted or Inappropriate Feedback

BeatKongs Help Center · Reviews, Questions & Feedback

How to Manage Unwanted or Inappropriate Feedback

Step-by-step guidance for your BeatKongs producer workspace.

What to know

Producer-facing moderation of Reviews and Questions belongs in Feedback.

Steps

  1. Open the relevant Feedback section.
  2. Inspect available moderation, visibility, or deletion controls.
  3. Preserve necessary records and report abuse that cannot be managed from the dashboard.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:31
BeatKongs Support

Understanding Feedback Feature Plan Restrictions

BeatKongs Help Center · Reviews, Questions & Feedback

Understanding Feedback Feature Plan Restrictions

Step-by-step guidance for your BeatKongs producer workspace.

What to know

Feedback is a single plan entitlement covering both Reviews and Questions. When disabled, submissions may still be stored, but producers cannot view or manage them.

Steps

  1. Check the current plan under Account.
  2. If Feedback is locked, use Change Plan to review eligible plans.
  3. Do not assume existing submissions were deleted when access is restricted.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:31
BeatKongs Support

Site Settings, SEO and Domains

Go to category

Understanding Your Website Settings

BeatKongs Help Center · Site Settings, SEO & Domains

Understanding Your Website Settings

Step-by-step guidance for your BeatKongs producer workspace.

What to know

Website settings include site identity and configuration areas such as SEO, domains, email templates, and integrations.

Steps

  1. Open Settings in the producer dashboard.
  2. Identify the specific setting you need before editing it.
  3. Save changes and verify their effect on the published storefront.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:44
BeatKongs Support

How to Update Your Website Information

BeatKongs Help Center · Site Settings, SEO & Domains

How to Update Your Website Information

Step-by-step guidance for your BeatKongs producer workspace.

What to know

Producer profile and website information may be configured in different Settings sections.

Steps

  1. Open Settings → Profile Settings for producer profile details.
  2. Inspect the website-related settings available for site identity.
  3. Save and verify the public-facing text or details that changed.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:43
BeatKongs Support

How to Configure Your Storefront SEO

BeatKongs Help Center · Site Settings, SEO & Domains

How to Configure Your Storefront SEO

Step-by-step guidance for your BeatKongs producer workspace.

What to know

BeatKongs provides Settings → SEO and page-level SEO controls.

Steps

  1. Open Settings → SEO to inspect global SEO options.
  2. For a specific page, open its editing interface and locate page SEO fields.
  3. Update only fields present and verify the published page metadata.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:43
BeatKongs Support

How to Edit Page Titles and Descriptions

BeatKongs Help Center · Site Settings, SEO & Domains

How to Edit Page Titles and Descriptions

Step-by-step guidance for your BeatKongs producer workspace.

What to know

SEO titles and descriptions are intended to describe the individual page accurately.

Steps

  1. Open Website → Pages and select the page to edit.
  2. Find the SEO title and description settings for that page.
  3. Save and inspect the published page metadata rather than relying on builder preview alone.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:43
BeatKongs Support

How to Set Social Sharing Images

BeatKongs Help Center · Site Settings, SEO & Domains

How to Set Social Sharing Images

Step-by-step guidance for your BeatKongs producer workspace.

What to know

Social previews may use page metadata or a supported SEO image setting. Exact controls depend on the current page editor.

Steps

  1. Open the page’s SEO settings and check for a social sharing image field.
  2. If available, select a suitable image from the Media Library.
  3. Publish and test the resulting link preview; external services may cache older images.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:43
BeatKongs Support

Understanding Search Engine Visibility

BeatKongs Help Center · Site Settings, SEO & Domains

Understanding Search Engine Visibility

Step-by-step guidance for your BeatKongs producer workspace.

What to know

Search engine discovery depends on public access, crawl settings, page metadata, and indexing by search engines.

Steps

  1. Check that the page is publicly accessible and not intentionally hidden from search.
  2. Review Settings → SEO and page-level SEO controls.
  3. Remember that indexing is controlled by search engines and is not guaranteed immediately.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:43
BeatKongs Support

How to Configure Your BeatKongs Subdomain

BeatKongs Help Center · Site Settings, SEO & Domains

How to Configure Your BeatKongs Subdomain

Step-by-step guidance for your BeatKongs producer workspace.

What to know

Producer sites use BeatKongs subdomains, with custom domains offered according to plan entitlement.

Steps

  1. Open Settings → Domain & SSL.
  2. Review the subdomain shown for your workspace and any available edit options.
  3. Save only supported changes and verify the public address after propagation.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:43
BeatKongs Support

How to Connect a Custom Domain

BeatKongs Help Center · Site Settings, SEO & Domains

How to Connect a Custom Domain

Step-by-step guidance for your BeatKongs producer workspace.

What to know

Custom-domain support is part of the BeatKongs domain architecture and may depend on the subscription plan.

Steps

  1. Open Settings → Domain & SSL and check that your plan permits custom domains.
  2. Follow the exact DNS records shown in the dashboard or official BeatKongs instructions; do not guess record targets.
  3. Allow time for DNS and SSL validation before switching traffic.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:43
BeatKongs Support

Understanding Domain DNS Settings

BeatKongs Help Center · Site Settings, SEO & Domains

Understanding Domain DNS Settings

Step-by-step guidance for your BeatKongs producer workspace.

What to know

DNS maps a domain name to the hosting service. BeatKongs plans to use Cloudflare for edge routing and custom-domain provisioning.

Steps

  1. Locate the DNS records specifically supplied for your domain in Settings → Domain & SSL.
  2. Make those changes with your domain’s DNS provider.
  3. Do not delete unrelated records such as email MX, SPF, DKIM, or verification records.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:43
BeatKongs Support

Understanding SSL Certificates

BeatKongs Help Center · Site Settings, SEO & Domains

Understanding SSL Certificates

Step-by-step guidance for your BeatKongs producer workspace.

What to know

SSL/TLS encrypts browser connections over HTTPS. Certificate readiness depends on domain validation and platform configuration.

Steps

  1. Open Settings → Domain & SSL and inspect the displayed SSL state.
  2. Verify that the domain resolves correctly and loads with HTTPS.
  3. If validation is pending or fails, capture the status and contact support instead of repeatedly changing DNS.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:43
BeatKongs Support

How to Change Your Custom Domain

BeatKongs Help Center · Site Settings, SEO & Domains

How to Change Your Custom Domain

Step-by-step guidance for your BeatKongs producer workspace.

What to know

Changing a custom domain can affect DNS, SSL issuance, search links, and existing traffic.

Steps

  1. Review the current domain under Settings → Domain & SSL.
  2. Confirm that the new domain is eligible and that the platform presents a supported change workflow.
  3. Configure only the new DNS records supplied and verify HTTPS before retiring the old setup.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:43
BeatKongs Support

Understanding Custom Domain Plan Restrictions

BeatKongs Help Center · Site Settings, SEO & Domains

Understanding Custom Domain Plan Restrictions

Step-by-step guidance for your BeatKongs producer workspace.

What to know

BeatKongs plan settings control whether custom domains are available. Producer subdomains are a separate domain option.

Steps

  1. Open Account → Change Plan and review the available domain features.
  2. If Custom Domain is disabled for the plan, do not assume the domain can be activated.
  3. Check downgrade effects before changing plans.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:39
BeatKongs Support

How to Configure Shipping and Tax Settings

BeatKongs Help Center · Site Settings, SEO & Domains

How to Configure Shipping and Tax Settings

Step-by-step guidance for your BeatKongs producer workspace.

What to know

Shipping & Tax appears under Settings. Merch fulfillment rules and Printful integration should not be assumed complete.

Steps

  1. Open Settings → Shipping & Tax.
  2. Inspect the current fields and supported shipping or tax settings.
  3. Test an applicable checkout and consult a qualified tax professional for jurisdiction-specific tax obligations.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:39
BeatKongs Support

How to Customize Customer Email Templates

BeatKongs Help Center · Site Settings, SEO & Domains

How to Customize Customer Email Templates

Step-by-step guidance for your BeatKongs producer workspace.

What to know

The BeatKongs builder has used an Emails folder for editable notification templates, but that folder was reported missing in a recent regression.

Steps

  1. Open Settings → Emails or the relevant email editing area.
  2. If template editing is available, edit a copy and test a notification.
  3. If the Emails folder or editor is missing, report the issue rather than following outdated UI steps.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:39
BeatKongs Support

Understanding the Integrations Page

BeatKongs Help Center · Site Settings, SEO & Domains

Understanding the Integrations Page

Step-by-step guidance for your BeatKongs producer workspace.

What to know

Settings → Integrations is the producer dashboard location for supported integrations. Availability varies by implementation and plan.

Steps

  1. Open Settings → Integrations.
  2. Review only integrations actually listed and available in the current workspace.
  3. Complete the provider-specific connection steps shown there and verify the integration before using it with customers.
Review note: This article is based on BeatKongs product decisions and known dashboard sections. Confirm exact labels and feature availability in the current interface before publishing.

Need help?

If the described option is missing, record the affected page, your workspace, and the expected behavior. Use the Report Issues option in your producer dashboard to contact BeatKongs Support.

2026-10-19 18:32
BeatKongs Support

Account, Plans, Billing and Referrals

Go to category

How to Change Your Account Email

BeatKongs Help Center

How to Change Your Account Email

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Profile Settings in your producer dashboard. Review the available account fields and save only the changes you intend to make.
  • Use a unique password and protect the email account associated with your BeatKongs login. Do not share passwords, payment credentials, or verification codes.

Step-by-step

  1. Sign in to your producer dashboard.
  2. Open Settings → Profile Settings and locate the applicable account setting.
  3. Save your changes if the current interface offers that option, then verify the result.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:48
BeatKongs Support

How to Change Your Password

BeatKongs Help Center

How to Change Your Password

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Profile Settings in your producer dashboard. Review the available account fields and save only the changes you intend to make.
  • Use a unique password and protect the email account associated with your BeatKongs login. Do not share passwords, payment credentials, or verification codes.

Step-by-step

  1. Sign in to your producer dashboard.
  2. Open Settings → Profile Settings and locate the applicable account setting.
  3. Save your changes if the current interface offers that option, then verify the result.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:48
BeatKongs Support

How to Secure Your BeatKongs Account

BeatKongs Help Center

How to Secure Your BeatKongs Account

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Profile Settings in your producer dashboard. Review the available account fields and save only the changes you intend to make.
  • Use a unique password and protect the email account associated with your BeatKongs login. Do not share passwords, payment credentials, or verification codes.

Step-by-step

  1. Sign in to your producer dashboard.
  2. Open Settings → Profile Settings and locate the applicable account setting.
  3. Save your changes if the current interface offers that option, then verify the result.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:47
BeatKongs Support

How Two-Factor Authentication Works

BeatKongs Help Center

How Two-Factor Authentication Works

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Profile Settings in your producer dashboard. Review the available account fields and save only the changes you intend to make.
  • Use a unique password and protect the email account associated with your BeatKongs login. Do not share passwords, payment credentials, or verification codes.

Step-by-step

  1. Sign in to your producer dashboard.
  2. Open Settings → Profile Settings and locate the applicable account setting.
  3. Save your changes if the current interface offers that option, then verify the result.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Feature status to verify: Two-factor authentication was requested for a security milestone; its deployment has not been verified. Do not claim it is active until confirmed.
Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:47
BeatKongs Support

Understanding BeatKongs Subscription Plans

BeatKongs Help Center

Understanding BeatKongs Subscription Plans

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:47
BeatKongs Support

How to Upgrade Your Subscription

BeatKongs Help Center

How to Upgrade Your Subscription

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:47
BeatKongs Support

How to Downgrade Your Subscription

BeatKongs Help Center

How to Downgrade Your Subscription

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:47
BeatKongs Support

How to Change Your Plan

BeatKongs Help Center

How to Change Your Plan

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:47
BeatKongs Support

Understanding Your Free Trial

BeatKongs Help Center

Understanding Your Free Trial

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.
  • The planned default trial period is 14 days; verify the actual trial dates shown in your account before relying on them.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:47
BeatKongs Support

What Happens When Your Trial Expires?

BeatKongs Help Center

What Happens When Your Trial Expires?

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.
  • The planned default trial period is 14 days; verify the actual trial dates shown in your account before relying on them.
  • After a trial ends or payment is not resolved, the dashboard is designed to restrict access except for Account → Profile Settings, Change Plan, Payment History, and Logout.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:47
BeatKongs Support

Understanding Plan Features and Limits

BeatKongs Help Center

Understanding Plan Features and Limits

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:47
BeatKongs Support

Understanding Your Beat Upload Limit

BeatKongs Help Center

Understanding Your Beat Upload Limit

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.
  • The numeric Maximum Beats entitlement counts saved beats; deleting a beat frees a slot, while an unsaved draft does not use one. A downgrade that exceeds the new allowance should block additional uploads rather than delete existing beats.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:47
BeatKongs Support

How to View Your Billing History

BeatKongs Help Center

How to View Your Billing History

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:46
BeatKongs Support

How to Update Your Subscription Payment Method

BeatKongs Help Center

How to Update Your Subscription Payment Method

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.
  • The producer’s subscription payment method is separate from Stripe/PayPal connections used to accept storefront purchases.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:46
BeatKongs Support

Understanding Subscription Renewal Dates

BeatKongs Help Center

Understanding Subscription Renewal Dates

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Feature status to verify: A renewal-date display discrepancy was previously reported; check the current account date rather than assuming it is correct.
Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:46
BeatKongs Support

What Happens When a Subscription Payment Fails?

BeatKongs Help Center

What Happens When a Subscription Payment Fails?

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.
  • The intended nonpayment grace period keeps the live producer website accessible for 30 days; this is separate from dashboard access and should be confirmed in the live billing implementation.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:46
BeatKongs Support

Understanding the 30-Day Website Grace Period

BeatKongs Help Center

Understanding the 30-Day Website Grace Period

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.
  • The intended nonpayment grace period keeps the live producer website accessible for 30 days; this is separate from dashboard access and should be confirmed in the live billing implementation.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:46
BeatKongs Support

What Happens When Your Subscription Is Locked?

BeatKongs Help Center

What Happens When Your Subscription Is Locked?

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.
  • After a trial ends or payment is not resolved, the dashboard is designed to restrict access except for Account → Profile Settings, Change Plan, Payment History, and Logout.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:46
BeatKongs Support

How to Cancel Your Subscription

BeatKongs Help Center

How to Cancel Your Subscription

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Feature status to verify: Cancellation behavior and effective dates must be verified against the current SaaSykit billing configuration before publication.
Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:46
BeatKongs Support

Introduction to the BeatKongs Referral Program

BeatKongs Help Center

Introduction to the BeatKongs Referral Program

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • The referral program is based on SaaSykit referrals. The intended qualifying event is the referred producer’s first successful BeatKongs subscription payment, not a beat or merchandise purchase. The reward has not been finalized.

Step-by-step

  1. Review the referral area of your account if it is available.
  2. Use the referral link shown for your account rather than inventing or manually constructing a link.
  3. Check the program terms and qualifying subscription-payment event before expecting a reward.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Feature status to verify: Referral reward amount and final availability are not confirmed.
Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:46
BeatKongs Support

How to Share Your Referral Link

BeatKongs Help Center

How to Share Your Referral Link

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • The referral program is based on SaaSykit referrals. The intended qualifying event is the referred producer’s first successful BeatKongs subscription payment, not a beat or merchandise purchase. The reward has not been finalized.

Step-by-step

  1. Review the referral area of your account if it is available.
  2. Use the referral link shown for your account rather than inventing or manually constructing a link.
  3. Check the program terms and qualifying subscription-payment event before expecting a reward.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Feature status to verify: Referral reward amount and final availability are not confirmed.
Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:46
BeatKongs Support

How Referral Rewards Work

BeatKongs Help Center

How Referral Rewards Work

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • The referral program is based on SaaSykit referrals. The intended qualifying event is the referred producer’s first successful BeatKongs subscription payment, not a beat or merchandise purchase. The reward has not been finalized.

Step-by-step

  1. Review the referral area of your account if it is available.
  2. Use the referral link shown for your account rather than inventing or manually constructing a link.
  3. Check the program terms and qualifying subscription-payment event before expecting a reward.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Feature status to verify: Referral reward amount and final availability are not confirmed.
Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:46
BeatKongs Support

How to Change Your Account Email

BeatKongs Help Center

How to Change Your Account Email

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Profile Settings in your producer dashboard. Review the available account fields and save only the changes you intend to make.
  • Use a unique password and protect the email account associated with your BeatKongs login. Do not share passwords, payment credentials, or verification codes.

Step-by-step

  1. Sign in to your producer dashboard.
  2. Open Settings → Profile Settings and locate the applicable account setting.
  3. Save your changes if the current interface offers that option, then verify the result.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:46
BeatKongs Support

How to Change Your Password

BeatKongs Help Center

How to Change Your Password

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Profile Settings in your producer dashboard. Review the available account fields and save only the changes you intend to make.
  • Use a unique password and protect the email account associated with your BeatKongs login. Do not share passwords, payment credentials, or verification codes.

Step-by-step

  1. Sign in to your producer dashboard.
  2. Open Settings → Profile Settings and locate the applicable account setting.
  3. Save your changes if the current interface offers that option, then verify the result.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:46
BeatKongs Support

How to Secure Your BeatKongs Account

BeatKongs Help Center

How to Secure Your BeatKongs Account

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Profile Settings in your producer dashboard. Review the available account fields and save only the changes you intend to make.
  • Use a unique password and protect the email account associated with your BeatKongs login. Do not share passwords, payment credentials, or verification codes.

Step-by-step

  1. Sign in to your producer dashboard.
  2. Open Settings → Profile Settings and locate the applicable account setting.
  3. Save your changes if the current interface offers that option, then verify the result.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:45
BeatKongs Support

How Two-Factor Authentication Works

BeatKongs Help Center

How Two-Factor Authentication Works

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Profile Settings in your producer dashboard. Review the available account fields and save only the changes you intend to make.
  • Use a unique password and protect the email account associated with your BeatKongs login. Do not share passwords, payment credentials, or verification codes.

Step-by-step

  1. Sign in to your producer dashboard.
  2. Open Settings → Profile Settings and locate the applicable account setting.
  3. Save your changes if the current interface offers that option, then verify the result.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Feature status to verify: Two-factor authentication was requested for a security milestone; its deployment has not been verified. Do not claim it is active until confirmed.
Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:45
BeatKongs Support

Understanding BeatKongs Subscription Plans

BeatKongs Help Center

Understanding BeatKongs Subscription Plans

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:45
BeatKongs Support

How to Upgrade Your Subscription

BeatKongs Help Center

How to Upgrade Your Subscription

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:45
BeatKongs Support

How to Downgrade Your Subscription

BeatKongs Help Center

How to Downgrade Your Subscription

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:45
BeatKongs Support

How to Change Your Plan

BeatKongs Help Center

How to Change Your Plan

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:45
BeatKongs Support

Understanding Your Free Trial

BeatKongs Help Center

Understanding Your Free Trial

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.
  • The planned default trial period is 14 days; verify the actual trial dates shown in your account before relying on them.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:45
BeatKongs Support

What Happens When Your Trial Expires?

BeatKongs Help Center

What Happens When Your Trial Expires?

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.
  • The planned default trial period is 14 days; verify the actual trial dates shown in your account before relying on them.
  • After a trial ends or payment is not resolved, the dashboard is designed to restrict access except for Account → Profile Settings, Change Plan, Payment History, and Logout.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:45
BeatKongs Support

Understanding Plan Features and Limits

BeatKongs Help Center

Understanding Plan Features and Limits

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:45
BeatKongs Support

Understanding Your Beat Upload Limit

BeatKongs Help Center

Understanding Your Beat Upload Limit

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.
  • The numeric Maximum Beats entitlement counts saved beats; deleting a beat frees a slot, while an unsaved draft does not use one. A downgrade that exceeds the new allowance should block additional uploads rather than delete existing beats.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:45
BeatKongs Support

How to View Your Billing History

BeatKongs Help Center

How to View Your Billing History

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:44
BeatKongs Support

How to Update Your Subscription Payment Method

BeatKongs Help Center

How to Update Your Subscription Payment Method

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.
  • The producer’s subscription payment method is separate from Stripe/PayPal connections used to accept storefront purchases.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:44
BeatKongs Support

Understanding Subscription Renewal Dates

BeatKongs Help Center

Understanding Subscription Renewal Dates

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Feature status to verify: A renewal-date display discrepancy was previously reported; check the current account date rather than assuming it is correct.
Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:44
BeatKongs Support

What Happens When a Subscription Payment Fails?

BeatKongs Help Center

What Happens When a Subscription Payment Fails?

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.
  • The intended nonpayment grace period keeps the live producer website accessible for 30 days; this is separate from dashboard access and should be confirmed in the live billing implementation.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:44
BeatKongs Support

Understanding the 30-Day Website Grace Period

BeatKongs Help Center

Understanding the 30-Day Website Grace Period

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.
  • The intended nonpayment grace period keeps the live producer website accessible for 30 days; this is separate from dashboard access and should be confirmed in the live billing implementation.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:44
BeatKongs Support

What Happens When Your Subscription Is Locked?

BeatKongs Help Center

What Happens When Your Subscription Is Locked?

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.
  • After a trial ends or payment is not resolved, the dashboard is designed to restrict access except for Account → Profile Settings, Change Plan, Payment History, and Logout.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:44
BeatKongs Support

How to Cancel Your Subscription

BeatKongs Help Center

How to Cancel Your Subscription

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Open Settings → Account to review subscription status, plan changes, and payment history. The available options depend on your account state.
  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.

Step-by-step

  1. Open Settings → Account and review your current subscription or trial status.
  2. Check the displayed plan, payment history, renewal date, and available plan-change options.
  3. Confirm the consequences of any plan change before submitting it.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Feature status to verify: Cancellation behavior and effective dates must be verified against the current SaaSykit billing configuration before publication.
Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:44
BeatKongs Support

Introduction to the BeatKongs Referral Program

BeatKongs Help Center

Introduction to the BeatKongs Referral Program

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • The referral program is based on SaaSykit referrals. The intended qualifying event is the referred producer’s first successful BeatKongs subscription payment, not a beat or merchandise purchase. The reward has not been finalized.

Step-by-step

  1. Review the referral area of your account if it is available.
  2. Use the referral link shown for your account rather than inventing or manually constructing a link.
  3. Check the program terms and qualifying subscription-payment event before expecting a reward.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Feature status to verify: Referral reward amount and final availability are not confirmed.
Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:44
BeatKongs Support

How to Share Your Referral Link

BeatKongs Help Center

How to Share Your Referral Link

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • The referral program is based on SaaSykit referrals. The intended qualifying event is the referred producer’s first successful BeatKongs subscription payment, not a beat or merchandise purchase. The reward has not been finalized.

Step-by-step

  1. Review the referral area of your account if it is available.
  2. Use the referral link shown for your account rather than inventing or manually constructing a link.
  3. Check the program terms and qualifying subscription-payment event before expecting a reward.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Feature status to verify: Referral reward amount and final availability are not confirmed.
Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:44
BeatKongs Support

How Referral Rewards Work

BeatKongs Help Center

How Referral Rewards Work

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • The referral program is based on SaaSykit referrals. The intended qualifying event is the referred producer’s first successful BeatKongs subscription payment, not a beat or merchandise purchase. The reward has not been finalized.

Step-by-step

  1. Review the referral area of your account if it is available.
  2. Use the referral link shown for your account rather than inventing or manually constructing a link.
  3. Check the program terms and qualifying subscription-payment event before expecting a reward.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Feature status to verify: Referral reward amount and final availability are not confirmed.
Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:44
BeatKongs Support

Troubleshooting and Support

Go to category

How to Contact BeatKongs Support

BeatKongs Help Center

How to Contact BeatKongs Support

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Check Music → Manage Beats and confirm the beat is saved, has a usable media file, and has the intended license enabled. Drafts that have not been saved do not count toward the beat limit.
  • The native BeatKongs Player Engine, Beat Browser, Sticky Player, and shared License Modal work together. Test the problem on the live site as well as in the builder preview.

Step-by-step

  1. Open Music → Manage Beats and check the affected beat and its media and enabled licenses.
  2. Test the relevant player, license selection, or cart action on the published storefront.
  3. Capture the page URL and exact error or missing action; report it without assuming checkout succeeded.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:49
BeatKongs Support

How to Report an Issue

BeatKongs Help Center

How to Report an Issue

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Use the Report Issues page below Account in the producer dashboard. Provide the affected page title and a clear description. Attach PNG, JPG, WEBP, or PDF evidence if helpful. The published support target is a reply within 48 hours.

Step-by-step

  1. Open the Report Issues page beneath Account.
  2. Enter the affected page title and describe the issue, including steps to reproduce.
  3. Attach PNG, JPG, WEBP, or PDF evidence where relevant, then submit and retain the confirmation if shown.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:49
BeatKongs Support

How to Submit Screenshots and Attachments

BeatKongs Help Center

How to Submit Screenshots and Attachments

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Use the Report Issues page below Account in the producer dashboard. Provide the affected page title and a clear description. Attach PNG, JPG, WEBP, or PDF evidence if helpful. The published support target is a reply within 48 hours.

Step-by-step

  1. Open the Report Issues page beneath Account.
  2. Enter the affected page title and describe the issue, including steps to reproduce.
  3. Attach PNG, JPG, WEBP, or PDF evidence where relevant, then submit and retain the confirmation if shown.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:49
BeatKongs Support

How to Clear Your Website Cache

BeatKongs Help Center

How to Clear Your Website Cache

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • The producer dashboard provides Clear Cache with an ALL option. Clear it after saving changes, then reload the live page and test in a private window.

Step-by-step

  1. Save the page or setting in Kong Builder.
  2. Use Clear Cache → ALL from the producer dashboard.
  3. Reload the live page and test in a private window; compare the published URL with the builder preview.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:48
BeatKongs Support

Why Does Buy Now Lead to an Error Page?

BeatKongs Help Center

Why Does Buy Now Lead to an Error Page?

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Check Music → Manage Beats and confirm the beat is saved, has a usable media file, and has the intended license enabled. Drafts that have not been saved do not count toward the beat limit.
  • The native BeatKongs Player Engine, Beat Browser, Sticky Player, and shared License Modal work together. Test the problem on the live site as well as in the builder preview.

Step-by-step

  1. Open Music → Manage Beats and check the affected beat and its media and enabled licenses.
  2. Test the relevant player, license selection, or cart action on the published storefront.
  3. Capture the page URL and exact error or missing action; report it without assuming checkout succeeded.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:48
BeatKongs Support

Why Does My Website Look Wrong on Mobile?

BeatKongs Help Center

Why Does My Website Look Wrong on Mobile?

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • The Kong Builder supports responsive page design, but mobile navigation overlays and dashboard spacing have had reported regressions.

Step-by-step

  1. Open the affected page on a phone or narrow browser window.
  2. Compare the live page with the builder preview and note which block or menu fails.
  3. Capture the device width and screenshot, then report the affected page URL.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:48
BeatKongs Support

Why Is a Dashboard Feature Locked?

BeatKongs Help Center

Why Is a Dashboard Feature Locked?

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Plan entitlements can control Blog, Newsletter, Feedback, Customers, merchandise, advanced beat statistics, custom domains, beat limits, and removal of BeatKongs footer attribution.
  • After a trial ends or payment is not resolved, the dashboard is designed to restrict access except for Account → Profile Settings, Change Plan, Payment History, and Logout.

Step-by-step

  1. Open Settings → Account and check the current plan and payment status.
  2. Compare the desired feature with your plan entitlements.
  3. Use Change Plan or resolve billing if access should be restored.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:48
BeatKongs Support

How to Troubleshoot a Blank Page or 404 Error

BeatKongs Help Center

How to Troubleshoot a Blank Page or 404 Error

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Broken routes have previously affected demo-theme HOME links, search, BUY NOW, and other storefront actions.

Step-by-step

  1. Copy the exact failing URL and record which action opened it.
  2. Reload once and test the same action from the published homepage.
  3. Report the source page, destination URL, and browser details.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:48
BeatKongs Support

How to Prepare a Useful Support Request

BeatKongs Help Center

How to Prepare a Useful Support Request

BeatKongs producer dashboard guidance and checks for this topic.

What to know

  • Use the Report Issues page below Account in the producer dashboard. Provide the affected page title and a clear description. Attach PNG, JPG, WEBP, or PDF evidence if helpful. The published support target is a reply within 48 hours.

Step-by-step

  1. Open the Report Issues page beneath Account.
  2. Enter the affected page title and describe the issue, including steps to reproduce.
  3. Attach PNG, JPG, WEBP, or PDF evidence where relevant, then submit and retain the confirmation if shown.

Before you finish

Check the result in the current producer dashboard and, where relevant, on the published website. Save the affected page URL and screenshots if you need support.

Publication review: Confirm the exact labels and current feature behavior against the live BeatKongs build before making this article public.

2026-10-19 18:48
BeatKongs Support